Briyanna Jones | Page 37

Brianna was courteous and efficient. Service was fast Waiting room clean and comfortable while waiting for my car Service was fast Waiting room clean and comfortable while waiting for my car More

by Rnurse84 Verified Customer Verified Customer

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This dealership and service center is good. The staff is helpful and knowledgeable. Thank you The staff is helpful and knowledgeable. Thank you More

by ASHLEYESTRADA225 Verified Customer Verified Customer

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Setting up a service appointment is quite a bit of a hassle. It took me more than an hour and a half of back and forth between the automated system and two other service reps. to get my appointment time hassle. It took me more than an hour and a half of back and forth between the automated system and two other service reps. to get my appointment time and issue sorted out. It was for a simple recall on my 2022 Civic EX along with a routine brake flush. Also while I have had only good experiences with the showroom and sales department over the years, the service department leaves much to be desired of, as true customer service is lacking as everyone seems to be like a robot.- My other grievance has been a $4.00 clip that secures the oil pan shield. On several occasions in the past I received both my Civic and Accord with these clips missing and have had to re-purchase them, as the service manager did not want to hear my story and insisted that it was a bad design and that they fall off due to vibration.- well because of that Is started doing my oil and filter change myself 2 and a half years ago, along with tire rotation etc.I keep a service log along with my receipts, I have never lost another clip since.- sloppy service needs improvement, along with reasonable managers with common sense. More

by rgdeen0424 Verified Customer Verified Customer

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Everyone was so friendly and kind and helped me get exactly what I wanted, thank you so much! exactly what I wanted, thank you so much! More

by lisaclinton73 Verified Customer Verified Customer

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Good advisors Clean sitting area Good service take pictures of repairs Stay in touch with customer pictures of repairs Stay in touch with customer More

by Fredfulton814 Verified Customer Verified Customer

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It was pleasure to be hear. Great service and very satisfactory work is done. I am thankful to the staff and advisor. Great service and very satisfactory work is done. I am thankful to the staff and advisor. More

by riazulhai Verified Customer Verified Customer

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Excellent service by all I spoke to. Including the fellow who did me a huge favor repairing my key. A da boy to him thanks again . Would recommend to my friends with Honda products . Including the fellow who did me a huge favor repairing my key. A da boy to him thanks again . Would recommend to my friends with Honda products . More

by arnoldviola57 Verified Customer Verified Customer

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Experience was excellent. Minimum waiting time was great. My car is near the end of its use so because of the excellent service I have gone from Valley Stream Honda I am, stro Minimum waiting time was great. My car is near the end of its use so because of the excellent service I have gone from Valley Stream Honda I am, strongly, considering to purchase my next car at Valley Stream Honda. More

by anibalandujar758 Verified Customer Verified Customer

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Briyanna was exceptionally great when it's comes to costumer service the wait was a bit longer than expected but she was very professional costumer service the wait was a bit longer than expected but she was very professional More

by NEPHRON015 Verified Customer Verified Customer

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Dealership is close to my home and job. I was able to get a quick appointment for a oil change. I was able to get a quick appointment for a oil change. More

by munetta Johnson Verified Customer Verified Customer

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