Briyanna Jones | Page 42

Overall very good, especially the mechanic Fix right the first time. Recommend this dealer in the future. the first time. Recommend this dealer in the future. More

by GERRYANDAGE Verified Customer Verified Customer

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Amazing communication, excellent service, great understanding. Leaving your car in trusted hands is an understatement. understanding. Leaving your car in trusted hands is an understatement. More

by zamantha0310 Verified Customer Verified Customer

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She's very nice and helpful. The service time was accurate as she told me. It's a good experience. The service time was accurate as she told me. It's a good experience. More

by RICKYXIAO13 Verified Customer Verified Customer

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I love this location the staff is very welcoming and knowledgeable with great communication. The waiting area is also very spacious and comfortable will always come back to valley stream. Briyanna was v knowledgeable with great communication. The waiting area is also very spacious and comfortable will always come back to valley stream. Briyanna was very helpful and did a great job at answering all my questions. More

by 93.JDANIELS Verified Customer Verified Customer

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Ms. Jones was very professional and made me feel comfortable even thought I was late for my A1 maintenance check-up. Wish I had serviced my car at VS after leasing from Brooklyn. comfortable even thought I was late for my A1 maintenance check-up. Wish I had serviced my car at VS after leasing from Brooklyn. More

by Donna Verified Customer Verified Customer

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Briyanna was very thorough in explaining the services that would be done. It was my first time at that dealership. The service was excellent. Thank you. that would be done. It was my first time at that dealership. The service was excellent. Thank you. More

by bluelipz71 Verified Customer Verified Customer

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Very professional and answered all the questions that I have had about my time there. have had about my time there. More

by mikelleflournoy Verified Customer Verified Customer

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I came in to do an oil change and a tire rotation with speed balance. Waiting time was about 2hrs and change, on a Friday, but to be expected. Once the service was completed, I was handed the paper work a speed balance. Waiting time was about 2hrs and change, on a Friday, but to be expected. Once the service was completed, I was handed the paper work and directed to go online to pay for the service, upon looking over the paperwork, I’ve read the concerns regarding my aftermarket rims not having hub centric rings, I was not verbally told about this and if it’s an issue to take care of as soon as possible. I had to go to Google and do my research on this, so I’ve ordered the rings and will have that installed to my rims. It would’ve been nice if Honda could’ve inform me of options and also supplying me fitment dimension so I may get the correct sizes. I get that they’re aftermarket but from a professional standpoint, I’d want them to inform customers the little details. Now about the tire rotation. I am aware after a tire rotation, the driving feedback will feel a bit rough for the next 50ish miles. I am starting to feel a rough feel when I’m applying breaking pressure, is this due to the tires being swapped from the back to the front? It feels more like my break pads are grazing on the rotors, even without my foot on the gas or break. My rotors, pads and brake fluid was changed 3,000 miles before this service, with oem pads and rotors from Honda’s website. I will have my trusted mechanic to look into this and make sure, nothing was done wrong after getting serviced. Overall, This Honda service staff are friendly, and I understand after a long week, we all wish to have a easy day, but I’d like my concerns to be told before I am to pay for my services. No one can assume that we have expert knowledge of our cars parts. More

by J M. Verified Customer Verified Customer

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Best person he got me in an out in a timely fashion. Will recommend Alex again Will recommend Alex again More

by Sheena6592 Verified Customer Verified Customer

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good service, they had got me in and out in about 45 minutes and was very helpful. minutes and was very helpful. More

by KEARNEYJAHLIL Verified Customer Verified Customer

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