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Briyanna Jones

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Briyanna Jones

Briyanna Jones | Page 44

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

469 Reviews

Overview Reviews (469)

4.8

469 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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469 Reviews of Briyanna Jones

April 02, 2024

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This was the best Honda dealership we have dealt with since purchasing our Honda odyssey. since purchasing our Honda odyssey. More

by Rachel

Verified Customer

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Recommend Dealer

Yes

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Apr 02, 2024 -

Honda of Valley Stream responded

We're delighted to hear that your experience with our Honda dealership was the best! Providing exceptional service to our customers is always our goal, and we're thrilled that we could exceed your expectations. Thank you for your kind words and for choosing us for your automotive needs. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again!

March 28, 2024

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Very efficient . He told me everything I need to know. He answered all my questions He told me everything I need to know. He answered all my questions More

by vcm2928

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Brandon Martinez

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Mar 29, 2024 -

Honda of Valley Stream responded

We're glad to hear that you had a very efficient and informative experience! Providing clear explanations and answering all your questions is important to us, and we're delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

March 28, 2024

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Service advisor was nice and approachable although the oil change/maintenance service took more than 2 hrs to finish, hopefully it will be quicker next time. oil change/maintenance service took more than 2 hrs to finish, hopefully it will be quicker next time. More

by FCYRUSGO

Verified Customer

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Service Time

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Recommend Dealer

Yes

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Mar 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback, and we appreciate your patience during your recent oil change and maintenance service. We're glad to hear that your service advisor was nice and approachable. We understand that your time is valuable, and we apologize for any inconvenience caused by the extended wait time. Rest assured, we'll strive to improve our efficiency to ensure a quicker service experience for you in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We're committed to providing excellent service and appreciate your feedback.

March 26, 2024

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I was very pleased with my first time there. Briyanna was very helpful and made it an easy visit. Briyanna was very helpful and made it an easy visit. More

by kayla

Verified Customer

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Recommend Dealer

Yes

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Mar 26, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that your first visit was a positive experience! Briyanna will be delighted to know that she was able to make your visit easy and enjoyable. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again!

March 25, 2024

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The experience was pretty smooth and everyone was polite. Felt like everyone was professional as if I was provided in accurate and timely information Felt like everyone was professional as if I was provided in accurate and timely information More

by REIDRICARDO29

Verified Customer

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Recommend Dealer

Yes

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Mar 26, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that you had a smooth experience and found everyone to be polite and professional. Providing accurate and timely information is essential for ensuring customer satisfaction, and I'm glad to hear that was your experience. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!

March 25, 2024

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Nice people. They explain up front what has to be done and the time needed. No surprises. They explain up front what has to be done and the time needed. No surprises. More

by rodver69

Verified Customer

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Recommend Dealer

Yes

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Mar 26, 2024 -

Honda of Valley Stream responded

It's great to hear that you had a positive experience with the dealership and that they were transparent about the necessary service and the time required. Clear communication and no surprises make for a smooth and satisfying experience. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!

March 22, 2024

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Great service! !!!! Car is running good as new!!!!! Team was very professional!!! Will return for future car services!!! !!!! Car is running good as new!!!!! Team was very professional!!! Will return for future car services!!! More

by JEFFINNO18

Verified Customer

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Recommend Dealer

Yes

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Mar 25, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a great service experience with us and that your car is running smoothly again. Providing professional service is always our top priority, and we're glad that our team met your expectations. Thank you for your positive feedback, and we look forward to serving you for any future car services you may need. If you have any questions or concerns, feel free to reach out to us.

March 21, 2024

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I was at the dealer re a recall notice for my 2021 CRV Hybrid. The only issue I had was I wasn't told I needed to have car manual with me. They needed it to place sticker in it that changed a page of th Hybrid. The only issue I had was I wasn't told I needed to have car manual with me. They needed it to place sticker in it that changed a page of the manual. As I don't keep it in the car, I had to return to the dealership a second time. Other then that service was good and the work was finished in the time I was told. More

by TEACHHB

Verified Customer

Service Time

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Recommend Dealer

Yes

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Mar 22, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience with us. We're glad to hear that the service was good and the work was completed within the expected timeframe. We apologize for any inconvenience caused by the need for the car manual during your visit. We'll make sure to communicate this requirement more clearly in the future to avoid any further inconvenience. If you have any other questions or concerns, please don't hesitate to reach out. We appreciate your feedback and your business!

March 21, 2024

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Love the waiting area, very comfortable. Brianna has a nice personality & kept me informed every step of the way. Brianna has a nice personality & kept me informed every step of the way. More

by lioness58

Verified Customer

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres

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Mar 22, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you enjoyed our waiting area and had a positive experience with Brianna! Providing a comfortable environment and keeping our customers informed are essential to us. Thank you for your kind words, and we hope to see you again soon at our dealership!

March 20, 2024

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People are knowledgeable, courteous, and show genuine interest any query I might have.. if I ask for a more immediate appointment, the rep will accommodate me. interest any query I might have.. if I ask for a more immediate appointment, the rep will accommodate me. More

by kerneil

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Clara Torres

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Mar 21, 2024 -

Honda of Valley Stream responded

We're glad to hear that you've had such positive experiences with our team! Our goal is always to provide knowledgeable and courteous service, and we're happy to accommodate your needs whenever possible. If you have any further questions or need assistance, please don't hesitate to reach out.