Brock Grim
Brock Grim at Toyota of Des Moines

Brock Grim | Page 4

Service Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.6
157 Reviews
4.6

157 Reviews

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157 Reviews of Brock Grim

January 20, 2026

Dealership Rating
Employee Rating

They were friendly and quick. I appreciate they had food in the waiting area. They were friendly and quick. I appreciate they had food in the waiting area. I really liked the vide More

by ANIRUDHAMBORE
Recommend Dealer
Yes

Other Employees Tagged: Brock Grim

January 18, 2026

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Employee Rating

Came in with no appointment. Got me in and out quickly. I was expecting to wait a long time, and did not wait very long at all. More

by kylepbrosnahan
Recommend Dealer
Yes

Other Employees Tagged: Brock Grim

January 16, 2026

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Employee Rating

Husband called to make the appt, when I showed up they had the previous owners in system for appt. Over phone was told it would take an hour, when dropped off was told would take 3-4 hours. Never got cal More

by ann.butler.70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 11, 2026

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Had a minor accident. Great service when I needed it most! Got the car back same day More

by Mike.downey
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 08, 2026

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Employee Rating

All the features of my new Tundra were well explained and I was on the road quickly. More

by Ronald.d.hodson
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Service Time
Service Communication
Recommend Dealer
Yes

January 06, 2026

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Employee Rating

Very good Very very very very very very very very very very very very good (13 words) More

by wdolezal
Recommend Dealer
Yes

Other Employees Tagged: Brock Grim

January 05, 2026

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Employee Rating

We enjoy the dealership and their efficient, great service on our Prius. We have purchased several Toyotas in the past and know Jason (outside service area) and Ryan McCallahan (Finance person) both More

by Mary
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, Ian Davis, Justin Madison, Ryan McClanahan, Jon Doering, Brandon McClatchey, Emily Wagner, Jose Jimenez, Gabe Naylor , We love the Italian lady (up front by sales) that her family owned Mama Lacona's. We do not know some of the people listed. Years ago, when we purchased our new red Camry, which Ryan Callahan sold us, we

January 01, 2026

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Employee Rating

They’ve always given excellent service. All service has been given with a smile and best manners. More

by garvinwdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

December 19, 2025

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Employee Rating

Great service very timely, service manager was very pleasant and informative I was in and out in just about an hour .Thank You More

by Robert Weeter
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2025

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Employee Rating

Greeter immediately greeted us although he was the assigned person. All questions about a failure on the screen were answered.. More

by Gene
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Workmanship
Service Time
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Recommend Dealer
Yes
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