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Brook Kepfer

Overview Reviews (390) Inventory (213)

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Brook Kepfer

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Brook Kepfer | Page 2

Delivery Specialist

Honda World

1 Autocenter Drive
Louisville, KY 40299

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5.0

390 Reviews

Overview Reviews (390) Inventory (213)

Dealership Experience

4 yrs, 5 mos

5.0

390 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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390 Reviews of Brook Kepfer

November 22, 2023

Dealership Rating

Employee Rating

Honda was very easy to work with Brooke was great. Alex was great and everyone made the process very easy. Alex was great and everyone made the process very easy. More

by Jkhadka521

Recommend Dealer

Yes

Helpful 0

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Nov 24, 2023 -

Honda World responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Louisville Honda World! We hope you have a great day!

November 21, 2023

Dealership Rating

Employee Rating

Amazing service! Thank you so much to the entire staff! I’ll be a lifer for sure! Thank you so much to the entire staff! I’ll be a lifer for sure! More

by tiffaniekaye

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lollie Reiss, Ryan Carter

Helpful 0

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Nov 23, 2023 -

Honda World responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Louisville Honda World for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 14, 2023

Dealership Rating

Employee Rating

Scott, Brooke and Yani were the best! !!! So helpful and made my experience great! Thank you all so much!!!! !!! So helpful and made my experience great! Thank you all so much!!!! More

by Miccidiba

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Wood, Dayanis Valdivieso

Helpful 0

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Nov 16, 2023 -

Honda World responded

Hi, thank you so much for your feedback about Louisville Honda World! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

November 08, 2023

Dealership Rating

Employee Rating

Seemless experience. Andre and Brook were a pleasure to deal with. Will definitely go back there for our next Honda. Andre and Brook were a pleasure to deal with. Will definitely go back there for our next Honda. More

by sadowski2424

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andre Uchitel, Alex Schwendau

Helpful 0

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Nov 10, 2023 -

Honda World responded

Hi, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

November 05, 2023

Dealership Rating

Employee Rating

My delivery specialist was superb And she didn’t even tell me to say that!! tell me to say that!! More

by Adwolfson

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Scott Wood

Helpful 0

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Nov 07, 2023 -

Honda World responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about the services you received. We're always ready to assist with any concerns you may still have. Thank you again for choosing Louisville Honda World!

Nov 05, 2023 -

Adwolfson responded

I am verifying my review

November 03, 2023

Dealership Rating

Employee Rating

Brook, Tyara and Lewis were very helpful in my purchase of a Honda Ridgeline. I've purchased cars from Honda World in the past and did so again - their service department is very good as well. of a Honda Ridgeline. I've purchased cars from Honda World in the past and did so again - their service department is very good as well. More

by 5026408852

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lewis Ray, Tyara Newby , Cam Meridith

Helpful 0

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Nov 05, 2023 -

Honda World responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Louisville Honda World! If you have any further questions, please give us a call. We're always happy to help!

October 27, 2023

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Employee Rating

My husband and I could not be more satisfied with Honda World and our recent purchase. Our previous vehicle was also purchased at Honda World. I say a repeat customer speaks for itself. My husband and I we World and our recent purchase. Our previous vehicle was also purchased at Honda World. I say a repeat customer speaks for itself. My husband and I were impressed with the professionalism of Brook, as she finalized the transaction. Also pleased with our Honda CRV, as we are discovering all the amenities with this vehicle. Needless to say, if or when we decide to purchase another car, our first choice most likely will be Honda World. More

by Mel

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyara Newby

Helpful 0

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Oct 29, 2023 -

Honda World responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Louisville Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 25, 2023

Dealership Rating

Employee Rating

Great experience and great new Odyssey. Brook, Scott and Dayanis were all very friendly and helpful. Brook, Scott and Dayanis were all very friendly and helpful. More

by pattymonks

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Scott Wood, Dayanis Valdivieso

Helpful 0

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Oct 29, 2023 -

Honda World responded

October 16, 2023

Dealership Rating

Employee Rating

Everything was quick and easy. Miguel, Cam, and Brook were all helpful and courteous. Will be back again. Miguel, Cam, and Brook were all helpful and courteous. Will be back again. More

by Thomas

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Miguel Rodriguez , Cam Meredith

Helpful 0

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Oct 18, 2023 -

Honda World responded

Hi Thomas, we're happy you found our staff to be so supportive during your experience here at Louisville Honda World. We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2023

Dealership Rating

Employee Rating

Everyone was so kind and helpful in making this transaction pleasant. My daughter and co worker just bought a car in the.last 60 days and worked with same people. transaction pleasant. My daughter and co worker just bought a car in the.last 60 days and worked with same people. More

by saylorcathy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Wood, Dayanis Valdivieso

Helpful 0

Report | Print

Oct 13, 2023 -

Honda World responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Louisville Honda World!

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