Brook Kepfer
Brook Kepfer at Honda World
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Brook Kepfer | Page 3

Delivery Specialist

Honda World

1 Autocenter Drive
Louisville, KY 40299

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5.0
390 Reviews

Dealership Experience

4 yrs, 5 mos

5.0

390 Reviews

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390 Reviews of Brook Kepfer

October 11, 2023

Dealership Rating
Employee Rating

Scott Wood took time to review all options on various vehicles as we searched for our daughters first car. Once we chose the best vehicle, Brook was introduced and she covered in detail all features and More

by Matt S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Wood, Robby Britian , Can Meridith

Oct 12, 2023

Honda World responded

Hello Matt, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Louisville Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 05, 2023

Dealership Rating
Employee Rating

My sales rep, Abigail Mizner, and my delivery specialist, Brook Kepfer were amazing. 5 star! More

by Coop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abigail Mizner & Cam Meredith

Oct 07, 2023

Honda World responded

Hi Coop, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 03, 2023

Dealership Rating
Employee Rating

Great people. Good experience starting from initial enquiry to closing the deal and picking up the car. More

by JS
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 05, 2023

Honda World responded

Hi, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

September 29, 2023

Dealership Rating
Employee Rating

Brook was very kind and helpful! She made the car buying experience very pleasant for me. More

by Kayleigh
Recommend Dealer
Yes

Other Employees Tagged: Scott Wood

Sep 30, 2023

Honda World responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda World. Thank you, and have a fantastic day!

September 29, 2023

Dealership Rating
Employee Rating

Brook was a big help as the delivery specialist for my transaction and provided additional contact information should any problems ever arise. This is the 7th car I've purchased from Lewis - dealing with More

by bourbonguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Ray, Alex Schwendau

Sep 30, 2023

Honda World responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda World. We hope you have a great day!

September 23, 2023

Dealership Rating
Employee Rating

Very helpful, polite and knowledgeable. We're able to work with my budget and come up with a satisfying solution. More

by willoughbycg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lollie Reiss

Sep 25, 2023

Honda World responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 18, 2023

Dealership Rating
Employee Rating

Christopher, Brook and Alex were all friendly and made the buying process a stress free one. More

by jackimadox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Alex Schwendau

Sep 21, 2023

Honda World responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda World! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 18, 2023

Dealership Rating
Employee Rating

Very good service. Brook the delivery specialist was awesome! She set my car up very well! More

by sdotdean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Uchitel, Marcos Rodriguez

Sep 21, 2023

Honda World responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda World. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 15, 2023

Dealership Rating
Employee Rating

Every one was very helpful and answered my questions. They never pressured me to sign up for things I didn’t want. I can’t remember everyone’s name but would return. Brook showed me all of the features w More

by Rebecca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damon Hampton, Scott Wood

Sep 18, 2023

Honda World responded

Rebecca, thank you so much for your feedback about Honda World! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

September 12, 2023

Dealership Rating
Employee Rating

Very helpful. No pressure salesmanship. Very informative and friendly. Private conversations were able to be held. More

by Diana
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 16, 2023

Honda World responded

Hi Diana, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

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