Dealership Experience
4 yrs, 5 mos
390 Reviews
Write a Review390 Reviews of Brook Kepfer
May 17, 2020
Very Good and super polite people I know what I wanted before I came in. I texted back and forth with sales manager and they helped me get the lowest interest payment. Lower than my ba I know what I wanted before I came in. I texted back and forth with sales manager and they helped me get the lowest interest payment. Lower than my bank. They know their Honda cars! It's only been a couple weeks since I bought the car but as of now I would do business with them again! More
Other Employees Tagged: Scott Wood, Ryan Carter
May 14, 2020
Great experience with Honda World especially working with Andre Uchitel and Brooke Kepfer. Andre helped me find the car I wanted. Brooke was great with showing me eve with Honda World especially working with Andre Uchitel and Brooke Kepfer. Andre helped me find the car I wanted. Brooke was great with showing me everything I needed to know about my new car and setting it how I wanted. Would definitely return in the future. More
Other Employees Tagged: Andre Uchitel
May 11, 2020
I had a great experience with Honda World. I want to thank Brook Kepfer for being so polite, patient, and nice for going over all the technology in my new Civic. Thank you Scott Wood for being so nice a thank Brook Kepfer for being so polite, patient, and nice for going over all the technology in my new Civic. Thank you Scott Wood for being so nice and helpful, having everything ready when we got there. Finally had a good experience at a auto dealer! More
Other Employees Tagged: Scott Wood, Ryan Carter
May 09, 2020
I had a great car buying experience! Scott, Brook, Jonathan, and everyone else at the dealership were incredibly accommodating and made me feel sure I was making the best car purchasing choice. Jonathan, and everyone else at the dealership were incredibly accommodating and made me feel sure I was making the best car purchasing choice. More
Other Employees Tagged: Scott Wood , Jonathan Bendixen
May 09, 2020
Great Customer Service My first contact with Honda World was with Andre Uchitel. Andre went out of his way to help us order the specific color and model vehicle we wanted. My first contact with Honda World was with Andre Uchitel. Andre went out of his way to help us order the specific color and model vehicle we wanted. Then the pandemic hit which delayed the delivery of the vehicle since production shut down at the factory. During that time the wife and I changed our minds about which vehicle we wanted. Andre helped us locate the vehicat another dealership in the state and coordinated having the vehicle delivered to Honda World. Outstanding job! At the dealership Brook Kepfer, the Delivery Specialist did an outstanding job going over the options on the car the day we went and picked it up. Even with social distancing measures she was thorough and very helpful getting the electronics and creature comforts in the car set up! Thanks Brook! Jonathan Bendixen made the finance portion of the deal a great experiance. He was professional, listened to and answered all of our questions, and was not overbearing on options the dealership had to offer. He took extra time to make sure we were satisfied with the purchase. Thanks Jonathan! We look forward to a long term customer service relationship with Honda World! More
Other Employees Tagged: Andre Uchitel , Jonathan Bendixen
May 05, 2020
Scott you were great and Brook awesome job as well. Fast and smooth purchase. Will recommend to anyone, and ask for Brook and Scott. Vet Friendly! and smooth purchase. Will recommend to anyone, and ask for Brook and Scott. Vet Friendly! More
Other Employees Tagged: Scott Wood
March 27, 2020
not impressed w the follow up to go over features of my CRV kirk was horrible. may have not been trained for his position. brook kepler was great and ryan really worked out a plan to meet our needs. thanks for kirk was horrible. may have not been trained for his position. brook kepler was great and ryan really worked out a plan to meet our needs. thanks for your consideration. More
Other Employees Tagged: Damon Hampton , Ryan Anderson, Rob Lingafelter
March 23, 2020
I stopped in a few weeks ago to get help with my new Honda and Brooke was great and was able to answer my questions. I've been coming to Honda World since the Sam Swope days. Great as always Honda and Brooke was great and was able to answer my questions. I've been coming to Honda World since the Sam Swope days. Great as always More
March 20, 2020
Brooke Kepfer was a real pleasure to work with. She took her time and was very Courteous, answering all our questions about technologies installed on our new Honda Pilot. She is definitely the STAR of that her time and was very Courteous, answering all our questions about technologies installed on our new Honda Pilot. She is definitely the STAR of that dealership. My wife and I, we also like to thank, Mickey for his outstanding Patience and service as well. He made car buying experience a pleasure. Thank You to all hard working employees at Honda World. Keep up the good work More
Other Employees Tagged: Mickey Hodzic
March 14, 2020
Love my CR-V EX My experience was great. I can't believe how Brook goes over everything with you! That was awesome and she is very nice. Ryan in finance was very h My experience was great. I can't believe how Brook goes over everything with you! That was awesome and she is very nice. Ryan in finance was very helpful, fast but thorough and very friendly. My salesperson went out of her way to find the car I was looking for, thanks Sesma! More
Other Employees Tagged: Ryan Carter , Sesma