Brook Kepfer
Brook Kepfer at Honda World
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Brook Kepfer | Page 4

Delivery Specialist

Honda World

1 Autocenter Drive
Louisville, KY 40299

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5.0
390 Reviews

Dealership Experience

4 yrs, 6 mos

5.0

390 Reviews

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390 Reviews of Brook Kepfer

September 11, 2023

Dealership Rating
Employee Rating

Everyone we dealt with was kind, courteous and knowledgeable. Our car arrived as expected and was detailed before arriving. More

by thaeberlin1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Woodson

Sep 14, 2023

Honda World responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 09, 2023

Dealership Rating
Employee Rating

Easiest car buying experience. Got a car for my birthday last month. Worked with Andre, Alex, and Brook. Andre made the process easier than ever.I will only buy cars from him forev More

by BirthdayGirl
Recommend Dealer
Yes

Other Employees Tagged: Andre Uchitel, Alex Schwendau

Sep 13, 2023

Honda World responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda World. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2023

Dealership Rating
Employee Rating

Honda world louisville is best of best dealer of me. Very kind, efficent and capable. Thank you so much. More

by KISUK JANG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dayanis Valdivieso

Sep 01, 2023

KISUK JANG responded

IT'S SO KIND AND GOOD DEALER

Sep 04, 2023

Honda World responded

Hello, it really means a lot to us that you took the time to write such a positive review about Honda World so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

August 25, 2023

Dealership Rating
Employee Rating

I just bought a new Honda HR-V and I love it. It was an easy process. Scott was wonderful and Brooke's help was invaluable. More

by Lancona124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Wood, Dayanis Valdivieso

Aug 29, 2023

Honda World responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 14, 2023

Dealership Rating
Employee Rating

Everyone did very well and was very patient. All my questions were answered with details and all the features were explained to me for my benefit. It was nice to get the car set up with Brook. S More

by Bubba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rizvic Semsa, Roman Smith

Aug 17, 2023

Honda World responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 13, 2023

Dealership Rating
Employee Rating

So helpful! So quick! Honest and informative!! We really love Semsa, we have bought three cars from her! More

by Kc.Thorpe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rizvic Semsa, Jacob Ashabraner

Aug 17, 2023

Honda World responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Honda World and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 12, 2023

Dealership Rating
Employee Rating

Louisville Honda World was great! Brook, Damon, and the guy in finance (cannot remember his name!) were super friendly, attentive, and knowledgeable. Couldn’t have had a better experi More

by Clnelson7777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damon Hampton , Harry Anthony

Aug 15, 2023

Honda World responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda World. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2023

Dealership Rating
Employee Rating

purchase of new car at Honda world Louisville was flawless thanks to Chris our salesman,Brook delivery specialist and Alex Finance. Everyone was very knowledgeable and helpful from start to finish More

by Jeanette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Alex Schwendau

Aug 10, 2023

Honda World responded

Hi Jeanette, thank you for your kind review; we are happy to pass along your comments to the team here at Honda World! Thank you, and have a fantastic day!

August 02, 2023

Dealership Rating
Employee Rating

Dealership is convenient and very professional. Service was outstanding, personnel were courteous and willing to go the extra mile. I especially liked the presentation of information on the car by More

by Emmaria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Schwendau, Tyara Newby

Aug 04, 2023

Honda World responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 01, 2023

Dealership Rating
Employee Rating

Best car buying experience I’ve ever had. Each person I worked with was amazing. Special thanks to Semsa, Marcos, and Kirk. More

by Erinconyers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kirk Foster, Marcos Rodriguez , Semsa five stars

Aug 03, 2023

Honda World responded

Hi, thank you so much for your feedback about Honda World! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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