Dealership Experience
4 yrs, 6 mos
390 Reviews
Write a Review390 Reviews of Brook Kepfer
September 11, 2023
Everyone we dealt with was kind, courteous and knowledgeable. Our car arrived as expected and was detailed before arriving. knowledgeable. Our car arrived as expected and was detailed before arriving. More
Other Employees Tagged: Nick Woodson
September 09, 2023
Easiest car buying experience. Got a car for my birthday last month. Worked with Andre, Alex, and Brook. Andre made the process easier than ever.I will only buy cars from him forev Got a car for my birthday last month. Worked with Andre, Alex, and Brook. Andre made the process easier than ever.I will only buy cars from him forever. Alex was very thorough with explaining everything. She explained everything with great detail. Brooke was a delight to work with. I loved her pink and purple hair. She involved my kids so that’s always a plus. I have never had such a sweet young lady do everything for me. She went over every button. From the phone to the windshield wipers to the gas. This dealership was so professional. I love that they let their employees express themselves. They really showed off with being a clean facility. They had coffee that Andre brought to me. I love my car but when I need a new one I’ll be back to see everyone. More
Other Employees Tagged: Andre Uchitel, Alex Schwendau
September 01, 2023
Honda world louisville is best of best dealer of me. Very kind, efficent and capable. Thank you so much. Very kind, efficent and capable. Thank you so much. More
Other Employees Tagged: Dayanis Valdivieso
August 25, 2023
I just bought a new Honda HR-V and I love it. It was an easy process. Scott was wonderful and Brooke's help was invaluable. It was an easy process. Scott was wonderful and Brooke's help was invaluable. More
Other Employees Tagged: Scott Wood, Dayanis Valdivieso
August 14, 2023
Everyone did very well and was very patient. All my questions were answered with details and all the features were explained to me for my benefit. It was nice to get the car set up with Brook. S All my questions were answered with details and all the features were explained to me for my benefit. It was nice to get the car set up with Brook. Semsa was so helpful to me on deciding between a Ridgeline or Tacoma. I love my new Ridgeline! More
Other Employees Tagged: Rizvic Semsa, Roman Smith
August 13, 2023
So helpful! So quick! Honest and informative!! We really love Semsa, we have bought three cars from her! So quick! Honest and informative!! We really love Semsa, we have bought three cars from her! More
Other Employees Tagged: Rizvic Semsa, Jacob Ashabraner
August 12, 2023
Louisville Honda World was great! Brook, Damon, and the guy in finance (cannot remember his name!) were super friendly, attentive, and knowledgeable. Couldn’t have had a better experi Brook, Damon, and the guy in finance (cannot remember his name!) were super friendly, attentive, and knowledgeable. Couldn’t have had a better experience! More
Other Employees Tagged: Damon Hampton , Harry Anthony
August 08, 2023
purchase of new car at Honda world Louisville was flawless thanks to Chris our salesman,Brook delivery specialist and Alex Finance. Everyone was very knowledgeable and helpful from start to finish flawless thanks to Chris our salesman,Brook delivery specialist and Alex Finance. Everyone was very knowledgeable and helpful from start to finish More
Other Employees Tagged: Chris Howard, Alex Schwendau
August 02, 2023
Dealership is convenient and very professional. Service was outstanding, personnel were courteous and willing to go the extra mile. I especially liked the presentation of information on the car by Service was outstanding, personnel were courteous and willing to go the extra mile. I especially liked the presentation of information on the car by business, and delivery specialist. I left feeling confident about and informed about the car. More
Other Employees Tagged: Alex Schwendau, Tyara Newby
August 01, 2023
Best car buying experience I’ve ever had. Each person I worked with was amazing. Special thanks to Semsa, Marcos, and Kirk. Each person I worked with was amazing. Special thanks to Semsa, Marcos, and Kirk. More
Other Employees Tagged: Kirk Foster, Marcos Rodriguez , Semsa five stars