Brooke Beaudin | Page 54

The quality of service is good The customer support from the advisor didn’t meet my expectations for a second time I took the car to another dealer and the issue was fixed the advisor didn’t meet my expectations for a second time I took the car to another dealer and the issue was fixed More

by ortiz03 Verified Customer Verified Customer

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Did not reset my tire pressure monitors after they cleared them. Called Brooke and asked how to do it on the way home, never returned my call. cleared them. Called Brooke and asked how to do it on the way home, never returned my call. More

by apprasrbill Verified Customer Verified Customer

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I was impressed with your staff, service and your friendly, professional en ironment. The video showing me what the specialist were doing to my car, describing in detail, blew me off. I come from CA friendly, professional en ironment. The video showing me what the specialist were doing to my car, describing in detail, blew me off. I come from CA and I love my BMW CA staff. You guys are excellence. I am so satisfied and your genius, he was icing on the cake of knowledge, help. He answered all my question and I learned a lot from Him. Thank you so much. I am a BMW fan. You really deliver quality like James Bond More

by Jfninterpreting@yahoo.com Verified Customer Verified Customer

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Brooke has done an excellent job help me through the process of having my car service. Thank you process of having my car service. Thank you More

by krstephens574 Verified Customer Verified Customer

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Their customer service is outstanding Very attentive Very organized Their Facility is very nice and clean Very organized Their Facility is very nice and clean More

by SPESCINSKI Verified Customer Verified Customer

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She is excellent at her job. She explains the problems in a very professional and detailed manner. She is a real asset to the dealership. She explains the problems in a very professional and detailed manner. She is a real asset to the dealership. More

by Mike Verified Customer Verified Customer

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Didn’t have the part that I came in for. Had to leave my vehicle over night. Suggested that I get the oil changed with only 39,000 on the clock. Wasn’t due again until 44,000. Also mentione Had to leave my vehicle over night. Suggested that I get the oil changed with only 39,000 on the clock. Wasn’t due again until 44,000. Also mentioned that I need my v belt replaced however it’s in great shape and doesn’t need replacing. Did install the wheel sensor the following day along with a new battery that needed replacement. Overall not bad experience but always looking for more sales. More

by JKINCAIDNH Verified Customer Verified Customer

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Efficient respectful let you know what’s happening every step of the way keep you in the loop. Explain things very courteous felt like a human respected human. She was the best we’ve had so far at BMW. step of the way keep you in the loop. Explain things very courteous felt like a human respected human. She was the best we’ve had so far at BMW. More

by KEVINPAULCOLLINS Verified Customer Verified Customer

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Brooke is the best. She is amazing. I think we can’t handle my problems without her. Give her more money She is amazing. I think we can’t handle my problems without her. Give her more money More

by PADDYTESSA Verified Customer Verified Customer

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The experience from check in to completion was outstanding. Brooke was great. Very knowledgeable and professional. The only comment would be that a few bar height tables to work at would have been outstanding. Brooke was great. Very knowledgeable and professional. The only comment would be that a few bar height tables to work at would have been good. More

by JERRYRUBINO Verified Customer Verified Customer

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