Bruce Hanon

Everyone was so nice and made me so comfortable with my purchase! Made a difficult process easy and as painless as possible! purchase! Made a difficult process easy and as painless as possible! More

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Jacob Berger and Bruce with the financial team were extremely helpful, everybody had a great attitude and they got me in a new vehicle quickly and with no hassle. I would highly recommend working with extremely helpful, everybody had a great attitude and they got me in a new vehicle quickly and with no hassle. I would highly recommend working with them. More

by DMAC181818 Verified Customer Verified Customer

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The service here is next level support. They picked up my truck and delivered it to and from my work. And this most recent time they came to my house. That’s some real customer service. Tha They picked up my truck and delivered it to and from my work. And this most recent time they came to my house. That’s some real customer service. Thanks for the help. More

by Hi7 Verified Customer Verified Customer

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Brad Schiller has always taken care of me and my MANY lease renewals over the years. Always a pleasant experience!! lease renewals over the years. Always a pleasant experience!! More

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Serra Ford is an exceptional Ford Dealership in Rochester Hills. Been going there for many years for Service (Shawn Habba is always very helpful) Woody Woodson is my salesman and has sold me 3 Ford Escapes Hills. Been going there for many years for Service (Shawn Habba is always very helpful) Woody Woodson is my salesman and has sold me 3 Ford Escapes. Always a pleasure! More

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I had a great experience. They got the best deal I could get. And I couldn't of asked for better people to help. They got the best deal I could get. And I couldn't of asked for better people to help. More

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Very friendly & helpful. Finance and signing of all the documents were explained. It was a very easy process. I am very happy with the new vehicle. Finance and signing of all the documents were explained. It was a very easy process. I am very happy with the new vehicle. More

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It was a great experience from my first call into the dealership to the driving off in my vehicle. My sales professional, Alonso, was present to greet me when I arrived and was able to narrow my search e dealership to the driving off in my vehicle. My sales professional, Alonso, was present to greet me when I arrived and was able to narrow my search efficiently. He is very familiar with the various products available on the market and how they all compare. He showed me the various features of the vehicle. Then we discussed what were important must-haves for me. Constant communication with me via call or text. Understanding what I seek in an extended warranty, and sharing my thoughts with Bruce in the finance department. The sales manager stepped in to close the deal. The service team detailed the vehicle and had it ready when promised. Everything went smoothly. Being pressed for time, the whole team kept the whole buying process a pleasant experience. I'll be back. More

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I followed Mike Brown from another dealership because of his great service, response time, and always looking out for the best deals possible. He will always have my service. Such a great guy to work with! his great service, response time, and always looking out for the best deals possible. He will always have my service. Such a great guy to work with! More

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Everything was terrific. Both sales team and accounting did a great job. Transaction was smooth and timely. Both sales team and accounting did a great job. Transaction was smooth and timely. More

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