Bruce Hanon
Bruce Hanon at Serra Ford Rochester Hills

Bruce Hanon

Business Manager

Serra Ford Rochester Hills

2890 South Rochester Road
Rochester Hills, MI 48307

5.0
15 Reviews
5.0

15 Reviews

Write a Review

15 Reviews of Bruce Hanon

September 12, 2025

Dealership Rating
Employee Rating

Tyler at Serra was very professional and went out of his way to assist me . He was aware that I was pressed for time with my lease ending from Demmer and an upcoming surgery date. I was able to return the v More

by mlyle1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Prybylla

Sep 14, 2025

Serra Ford Rochester Hills responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 19, 2025

Dealership Rating
Employee Rating

First time lease at this dealership and all went very smoothly. Darren Chavez, Vito Vultaggio, Ray Reeves, Bruce Hanon, and all other staff I met were very helpful. The dealership has been undergoing co More

by Cleocatra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Chavez

Aug 21, 2025

Serra Ford Rochester Hills responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 10, 2025

Dealership Rating
Employee Rating

Great experience over all! ! Sales, transfer of title and plates! Would and have recommended Bailey Czuchaj she is fantastic! More

by Dee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bailey Czuchaj

Aug 12, 2025

Serra Ford Rochester Hills responded

Hello Dee, we're happy you found our staff to be so supportive during your experience here at Serra Ford Rochester Hills. We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2025

Dealership Rating
Employee Rating

Top notch customer service. ! Jeremy Randolph could not have been more helpful. Had what I was wishing for in stock and made it a smooth transaction. Excellent dealership. More

by cindyolsen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Randolph

Aug 07, 2025

Serra Ford Rochester Hills responded

Hi Cindyolsen, thank you for leaving such a great review and high star rating. We hope you continue to choose Serra Ford Rochester Hills for all your vehicle needs! Take care!

Aug 07, 2025

cindyolsen responded

Will definitely consider this dealership in the future.

July 19, 2025

Dealership Rating
Employee Rating

Everyone was so nice and made me so comfortable with my purchase! Made a difficult process easy and as painless as possible! More

by dnorgrove1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lazer Volaj

Jul 21, 2025

Serra Ford Rochester Hills responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 12, 2025

Dealership Rating
Employee Rating

Jacob Berger and Bruce with the financial team were extremely helpful, everybody had a great attitude and they got me in a new vehicle quickly and with no hassle. I would highly recommend working with More

by DMAC181818
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Berger

Jun 23, 2025

Serra Ford Rochester Hills responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 10, 2025

Dealership Rating
Employee Rating

The service here is next level support. They picked up my truck and delivered it to and from my work. And this most recent time they came to my house. That’s some real customer service. Tha More

by Hi7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darryl Galka , Vito Vultaggio and Jeremy Randolph

Jun 12, 2025

Serra Ford Rochester Hills responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 11, 2025

Dealership Rating
Employee Rating

Brad Schiller has always taken care of me and my MANY lease renewals over the years. Always a pleasant experience!! More

by HuntingtonFordROCKS!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Schiller

Mar 15, 2025

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

March 03, 2025

Dealership Rating
Employee Rating

Serra Ford is an exceptional Ford Dealership in Rochester Hills. Been going there for many years for Service (Shawn Habba is always very helpful) Woody Woodson is my salesman and has sold me 3 Ford Escapes More

by joanneh7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Woody Woodson

Mar 09, 2025

Serra Ford Rochester Hills responded

Hi, thanks for your praise and kind comments about our team. Safe travels!

February 26, 2025

Dealership Rating
Employee Rating

I had a great experience. They got the best deal I could get. And I couldn't of asked for better people to help. More

by April
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachel Kupke

Mar 01, 2025

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

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