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Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 13

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
316 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 4 mos

Industry Experience

43 yrs, 4 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

316 Reviews

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316 Reviews of Bruce Hanson

October 30, 2024

Dealership Rating
Employee Rating

They took my vehicle in right away. Did an excellent job. We’re very attentive. I would go back to them Again More

by Gem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Mike Thibeault

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Nov 01, 2024

Flood Mazda responded

Good Morning Thank you for the positive review! I am happy to hear that our service team was able to resolve your car problem quickly. Your satisfaction is our top priority and we are here to help every step along the way. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 27, 2024

Dealership Rating
Employee Rating

I have always thought highly of Flood Mazda. They are great to work with, and I always feel treated fairly and with respect. More

by PSALZILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo

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Oct 28, 2024

Flood Mazda responded

Good Afternoon, Thank you for the 5-star review! Thank you for your trust and kind words. With us, honesty and quality of work are essential. We value our customers and appreciate your business. Do not hesitate to contact us if you have other repair needs. See you at your next visit. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 27, 2024

Dealership Rating
Employee Rating

I really like how Flood Mazda goes through your entire vehicle and video tapes it…I do not believe any other dealerships do that for their customers. More

by LORI_D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Steve Furtardo, Anthony DeAngelis , William Albro, Mike Thibeault, Densel (sp) He picked up & dropped off my car, TEN STARS to him!

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Oct 28, 2024

Flood Mazda responded

Dear Lori, Thank you for the 5-star review! Thank you for your trust and kind words. With us, honesty and quality of work are essential. We feel this is a great way to share with our customers what was done to their car. Do not hesitate to contact us if you have other repair needs. See you at your next visit. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 26, 2024

Dealership Rating
Employee Rating

Anthony was very professional yet had a sense of humor. He was quick to respond to questions and very accomodating. I would not hesitate to purchase another vehicle at Flood and would highly recommend to o More

by SRNINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Anthony DeAngelis

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Oct 28, 2024

Flood Mazda responded

Good Afternoon Thank you for the 5-Star rating! We are delighted that Anthony was able to provide you with exceptional customer service during the purchase of your new car. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We wish you many happy miles. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 24, 2024

Dealership Rating
Employee Rating

I have struggled with finding loyal and honest dealerships for years. Flood Mazda has earned our trust and commitment to them after we have had nothing but positive experiences and honest pricing. More

by daneaultk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Mike Thibeault

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Oct 25, 2024

Flood Mazda responded

Good Afternoon Thank you for the kind words about our dealership! We are delighted that you had a positive experience and trust in Flood Mazda. Your satisfaction is our top priority. We are there for you every step of your automotive journey. We look forward to seeing you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 20, 2024

Dealership Rating
Employee Rating

Friendly clean and accommodate my schedule. Clearly communicate any repairs needed. Also hassle free when I purchased my vehicle there several years ago. More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo , William Albro, Mike Thibeault

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Oct 22, 2024

Flood Mazda responded

Dear Rhonda, Thank you so much for the warm words! We are delighted that our team was able to provide you with exceptional customer service during your visit. Your satisfaction is our top priority, and we are there for you every step of your automotive journey. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 14, 2024

Dealership Rating
Employee Rating

I had a great experience and would recommend them to anyone I know, very reasonable. More

by LLAMBROU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha

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October 12, 2024

Dealership Rating
Employee Rating

Prompt and always professional service. Workers are always pleasant and helpful. Wish the prices were lower but they are in line with other dealers. More

by EWAANDBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

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Oct 17, 2024

Flood Mazda responded

Good Afternoon Thank you very much for your positive feedback! Customer satisfaction is our top priority, and we are here anytime to help. We are happy to hear that you had a great experience with our service department. We look forward to seeing you again for maintenance. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 12, 2024

Dealership Rating
Employee Rating

I have been very happy with flood Mazda and the entire staff there. I have recommended flood Mazda to many people More

by bobfab0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Mike Thibeault, Justis has been a great help

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Oct 17, 2024

Flood Mazda responded

Good Afternoon Many thanks for your kind words and 5-star review! We are delighted that you are satisfied with our dealership. Customer satisfaction is our top priority, and we are here to help you at any time. Let us know if you need any further repairs or maintenance. We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 06, 2024

Dealership Rating
Employee Rating

I have all my work done there. Very professional and attentive to detail in workmanship. More

by VANESSA0207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Mike Thibeault

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Oct 08, 2024

Flood Mazda responded

Dear Vanessa, Thank you for reviewing our dealership! Our team was glad to help out and we appreciate your business. Here at Flood Mazda, we stand by our service in excellence. Thank you for choosing us for your automotive needs. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com

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