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Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 12

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
316 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 4 mos

Industry Experience

43 yrs, 4 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

316 Reviews

Write a Review

316 Reviews of Bruce Hanson

November 12, 2024

Dealership Rating
Employee Rating

Honest and fair dealerships. Easy to work with. We have purchased 2 cars from them. Would recommend to anyone. More

by SEWPATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo , William Albro, Mike Thibeault

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Nov 15, 2024

Flood Mazda responded

Good Mornin, Thank you very much for your kind words and recommendation. Customer satisfaction is our top priority, which is why we strive to be transparent and professional in our work. We are happy that you were satisfied with your experiense. We look forward to seeing you again soon. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 11, 2024

Dealership Rating
Employee Rating

Flood Mazda,is,the best experience from buying and the,service is,superb. Would recommend without hesitation. More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Steve Furtardo, Kathie Babbitt, Chuck Cook , William Albro, Morgan Cunha, Mike Thibeault

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Nov 15, 2024

Flood Mazda responded

Good Morning Glenn, Thank you for the positive review and 5-Stars. We appreciate your business and value our customers. For us, honesty and quality of work are essential. We are happy that you would recommend our dealership to your friends and family. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 11, 2024

Dealership Rating
Employee Rating

It’s convenient for me. They take better care of my vehicle than the previous dealership did. They also explain things regarding my vehicle to me and most importantly, I f More

by WCMACIEJEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

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November 10, 2024

Dealership Rating
Employee Rating

I love doing business with Flood Mazda! !! I have since 2016 and they have been very good with me!! They always make me feel so welcome when I go in! Thank you More

by Maggi672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Kathie Babbitt , Morgan Cunha, Sam is my sales person great guy

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Nov 11, 2024

Flood Mazda responded

Dear Maggi, Thank you for the positive feedback! We are delighted that our team provides you with exceptional cusotmer service during your time here. We like to think of our customers as family! Thank you for choosing us for your automotive needs and we look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 08, 2024

Dealership Rating
Employee Rating

Service experiences have all been positive. Easy to book, work done well, appreciate the service videos of the car that are always sent out. More

by HASSAN.GANGJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Flood Mazda responded

Dear Hassan, Thank you for taking the time to leave a positive review! We are delighted that you are satisfied with the repair of your vehicle at our dealership. Customer satisfaction is our top priority and we are here for you any time. Thank you for choosing Flood Mazda for your automotive needs. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 08, 2024

Dealership Rating
Employee Rating

Very helpful always great service needs fulfilled and polite and courteous people and timely responses More

by RJBAGLINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Justis Noka , William Albro, Mike Thibeault

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Nov 11, 2024

Flood Mazda responded

Good Afternoon, Thank you for the positive feedback! We are delighted that our team provides you with exceptional cusotmer service during your time here. We like to think of our customers as family! Thank you for choosing us for your automotive needs and we look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 01, 2024

Dealership Rating
Employee Rating

The best group of Knowledgeable professionals i've met would recommend flood dealership to all my friends and family. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo , William Albro, Mike Thibeault

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Nov 05, 2024

Flood Mazda responded

Donna, Thank you so much for your trust and kind words! With Flood Mazda, honesty and quality of work are essential. We are so happy that you were satisfied with your service. Do not hesitate to call if you have other repair needs. See you soon in our garage. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 01, 2024

Dealership Rating
Employee Rating

Quick efficient service and very professional. Gets the job done right and no return service required More

by Figgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

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Nov 05, 2024

Flood Mazda responded

Good Afternoon Thank you for taking the time to review your service appointment and Flood Mazda! We are so happy that our team provided you with exceptional customer service during your visit. We are here for you every step of your automobile journey. Look forward to seeing you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 01, 2024

Dealership Rating
Employee Rating

Exceptional customer service, clean facility, and thorough maintenance with follow up. i am very happy we chose Mazda. More

by CARA.LIEFFERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 05, 2024

Flood Mazda responded

Cara, Thank you for taking the time to review your service appointment and Flood Mazda! We are so happy that our team provided you with exceptional customer service during your visit. We are here for you every step of your automobile journey. Look forward to seeing you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 01, 2024

Dealership Rating
Employee Rating

excellent service on time very polite everyone was very professional the best delivery and pick up service More

by Afdipetrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Mike Thibeault

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Nov 05, 2024

Flood Mazda responded

Good Afternoon Thank you for the 5-Star review! Thank you for the positive review regarding our service department. I am happy to hear that you utilized our pick-up/Drop off service. It makes getting your car fixed so much easier. Customer satisfaction is our top priority! We look forward to seeing you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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