Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 14

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
331 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 7 mos

Industry Experience

43 yrs, 7 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

331 Reviews

Write a Review

331 Reviews of Bruce Hanson

November 08, 2024

Dealership Rating
Employee Rating

Very helpful always great service needs fulfilled and polite and courteous people and timely responses More

by RJBAGLINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Justis Noka , William Albro, Mike Thibeault

November 01, 2024

Dealership Rating
Employee Rating

The best group of Knowledgeable professionals i've met would recommend flood dealership to all my friends and family. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo , William Albro, Mike Thibeault

Nov 05, 2024

Flood Mazda responded

Donna, Thank you so much for your trust and kind words! With Flood Mazda, honesty and quality of work are essential. We are so happy that you were satisfied with your service. Do not hesitate to call if you have other repair needs. See you soon in our garage. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 01, 2024

Dealership Rating
Employee Rating

Quick efficient service and very professional. Gets the job done right and no return service required More

by Figgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

November 01, 2024

Dealership Rating
Employee Rating

Exceptional customer service, clean facility, and thorough maintenance with follow up. i am very happy we chose Mazda. More

by CARA.LIEFFERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Flood Mazda responded

Cara, Thank you for taking the time to review your service appointment and Flood Mazda! We are so happy that our team provided you with exceptional customer service during your visit. We are here for you every step of your automobile journey. Look forward to seeing you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 01, 2024

Dealership Rating
Employee Rating

excellent service on time very polite everyone was very professional the best delivery and pick up service More

by Afdipetrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Mike Thibeault

Nov 05, 2024

Flood Mazda responded

Good Afternoon Thank you for the 5-Star review! Thank you for the positive review regarding our service department. I am happy to hear that you utilized our pick-up/Drop off service. It makes getting your car fixed so much easier. Customer satisfaction is our top priority! We look forward to seeing you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 30, 2024

Dealership Rating
Employee Rating

They took my vehicle in right away. Did an excellent job. We’re very attentive. I would go back to them Again More

by Gem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Mike Thibeault

Nov 01, 2024

Flood Mazda responded

Good Morning Thank you for the positive review! I am happy to hear that our service team was able to resolve your car problem quickly. Your satisfaction is our top priority and we are here to help every step along the way. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 27, 2024

Dealership Rating
Employee Rating

I have always thought highly of Flood Mazda. They are great to work with, and I always feel treated fairly and with respect. More

by PSALZILLO
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo

October 27, 2024

Dealership Rating
Employee Rating

I really like how Flood Mazda goes through your entire vehicle and video tapes it…I do not believe any other dealerships do that for their customers. More

by LORI_D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Steve Furtardo, Anthony DeAngelis , William Albro, Mike Thibeault, Densel (sp) He picked up & dropped off my car, TEN STARS to him!

October 26, 2024

Dealership Rating
Employee Rating

Anthony was very professional yet had a sense of humor. He was quick to respond to questions and very accomodating. I would not hesitate to purchase another vehicle at Flood and would highly recommend to o More

by SRNINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Anthony DeAngelis

Oct 28, 2024

Flood Mazda responded

Good Afternoon Thank you for the 5-Star rating! We are delighted that Anthony was able to provide you with exceptional customer service during the purchase of your new car. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We wish you many happy miles. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 24, 2024

Dealership Rating
Employee Rating

I have struggled with finding loyal and honest dealerships for years. Flood Mazda has earned our trust and commitment to them after we have had nothing but positive experiences and honest pricing. More

by daneaultk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Mike Thibeault

Oct 25, 2024

Flood Mazda responded

Good Afternoon Thank you for the kind words about our dealership! We are delighted that you had a positive experience and trust in Flood Mazda. Your satisfaction is our top priority. We are there for you every step of your automotive journey. We look forward to seeing you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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