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Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 19

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.9
365 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 11 mos

Industry Experience

43 yrs, 11 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.9

365 Reviews

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365 Reviews of Bruce Hanson

September 30, 2024

Dealership Rating
Employee Rating

Good service and the people are very friendly and we were happy with our service More

by ANNECARR1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Justis Noka , William Albro, Mike Thibeault

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September 25, 2024

Dealership Rating
Employee Rating

We have purchased three Mazdas from Flood Mazda. Anthony DeAngelis was our very knowledgeable salesperson each time. There is a polite and professional atmosphere. More

by JCONCA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony DeAngelis , William Albro, Mike Thibeault

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Oct 03, 2024

Flood Mazda responded

Good Morning Thank you for the positive 5-Star review! I am happy to hear that Anthony provided you with another car buying experience. Our goal is 100% customer satisfaction. I wish you many happy miles in your new car. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

September 23, 2024

Dealership Rating
Employee Rating

Over the long term I have had good service. I feel I was charged too much for labor on my last appointment More

by JLAUSIER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Albro

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September 15, 2024

Dealership Rating
Employee Rating

Very responsive and communicative. Expensive but the same as most dealers. Care about satisfying their customers. More

by ELLEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo, Lucas Segura , Jason Palmari

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August 29, 2024

Dealership Rating
Employee Rating

Appointment was on time quick and thorough. Excellent service. Would definitely use again for checkups and repairs More

by Karen Vinhateiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Steve Furtardo , William Albro, Jason Palmari, Mike Thibeault

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Sep 02, 2024

Flood Mazda responded

Kevin, Thank you for the positive review. Our service department is always ready to help. We appreciate your business and value our customers. We look forward to seeing you again on your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

July 11, 2024

Dealership Rating
Employee Rating

Love Flood Mazda! It’s a beautiful dealership and everyone there is great! They make a great team! More

by MAMABABBITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Steve Furtardo, Kathleen Babbitt , William Albro

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June 30, 2024

Dealership Rating
Employee Rating

Clean, comfortable, friendly staff. Video sent to my phone showing work being done was awesome More

by PETRONEJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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June 30, 2024

Dealership Rating
Employee Rating

Pleasant and competent people, repaired my car several times on time and less expensive than some other options.My wife has bought two cars here and is also very satisfied. More

by Irishmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro

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Jul 01, 2024

Flood Mazda responded

Dear Mike, Thank you taking the time to leave a review! Our goal is 100% customer satisfaction, and the service team is always ready to help. We appreciate your business and is thankful that you chose Flood Mazda for your automotive needs. We look forward to servicing your car in the future. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 30, 2024

Dealership Rating
Employee Rating

Everyone at Flood Mazda is great. Helpful, polite, courteous and very knowledgeable. I highly recommend them! More

by MCCARTHYCATHY830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Albro

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Jul 01, 2024

Flood Mazda responded

Good Morning Cathy Thank you for the positive review! We appreciate your business and value our customers. Our service team works hard and is always ready to help. We look forward to helping again when its time. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 18, 2024

Dealership Rating
Employee Rating

The service folks are always nice and professional. Communication is excellent. They keep you informed of every step while your car is being serviced. More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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