Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 20

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.9
365 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 11 mos

Industry Experience

43 yrs, 11 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.9

365 Reviews

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365 Reviews of Bruce Hanson

June 15, 2024

Dealership Rating
Employee Rating

Everyone is always very helpful. The salespeople and service staff are never pushy when dealing with them. More

by RAYMONDKATIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey , Jason Palmari, Lauren

June 14, 2024

Dealership Rating
Employee Rating

Exceptional service and workers. I always feel like family at Flood Mazda in Wakefield. Thank you. More

by TAYLOR.MATOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Steve Furtardo , William Albro, Jason Palmari

Jun 19, 2024

Flood Mazda responded

Dear Taylor Thank you for the 5-Star review! Our goal is 100% customer satisfaction and making all our customers feel like family. Thank you for choosing Flood Mazda for your automotive needs. We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

May 28, 2024

Dealership Rating
Employee Rating

I came in for an emissions test after a disaster Midas experience the emissions period before. The emissions experience was so good at Flood Mazda I started servicing my F150 there (wasn’t thrilled with F More

by nordmarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , No experience with anyone else

May 21, 2024

Dealership Rating
Employee Rating

Responsive, helpful, good info and good rep to work with. Bruce and Steven are great. As is Bill. More

by jgeary31
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro

May 20, 2024

Dealership Rating
Employee Rating

We dealt with Tony and Cody. Not sure who Bruce is but I’ll assume he was the technition. Everyone was punctual, courteous, responsive, informative and a pleasure. Thanks. More

by JBOUCHARD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Anthony DeAngelis

May 19, 2024

Dealership Rating
Employee Rating

Great service and very helpful. Very friendly and personable.. reasonable and prompt with service. Thx More

by CABCAH13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro

May 18, 2024

Dealership Rating
Employee Rating

Very friendly staff . Throughly pleased with the work done on my car. Clean and neat facility. More

by DHCROWELL1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro

May 13, 2024

Dealership Rating
Employee Rating

Great service department. I have a non Mazda vehicle and this is where I bring it for service. More

by EGOTHBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro

May 17, 2024

Flood Mazda responded

Good morning Thank you for the 5-Star review! We appreciate your business and choosing Flood Mazda for your auto motive needs. We look forward to serving you again in the future. Don't hesitate to reach out with any questions. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

April 21, 2024

Dealership Rating
Employee Rating

Everyone is very professional and helpful. Especially my service advisor, Steven, He always does his best to get me in and out in a timely matter. He explains everything well. The waiting More

by SUMMERFUN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Steve Furtardo, Justis Noka, Kathleen Babbitt , William Albro, Morgan Cunha, Jason Palmari

Apr 23, 2024

Flood Mazda responded

Good morning, Thank you for the positive review and thank you for being a valued customer. Our goal is 100% customer satisfaction here at Flood Mazda. We want every experience to be "five Star"! We are happy that you chose us for your automotive needs. We look forward to your next visit with us. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

March 15, 2024

Dealership Rating
Employee Rating

They are always professional and get me in for an appointment when I need one More

by denny
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Apr 04, 2024

Flood Mazda responded

Good morning Thank you so much for the positive review! We appreciate your business and were happy to help out! Our goal is 100% customer satisfaction. We look forward to seeing you again in the future. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

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