Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 34

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
353 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 10 mos

Industry Experience

43 yrs, 10 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

353 Reviews

Write a Review

353 Reviews of Bruce Hanson

October 16, 2020

Dealership Rating
Employee Rating

All of the work that needed to get done got done. They even fixed a loose pipe that I did not previously know about. I do not have any reasons at all to complain. More

by MUSINSWIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Deanna Higgins

Oct 16, 2020

Flood Mazda responded

Thank you so much for taking the time to leave us such an honest review. We appreciate the time you took to write and look forward to servicing all of your automotive needs in the future. All the Best, Team Flood Mazda

September 16, 2020

Dealership Rating
Employee Rating

Service was a bit lengthy but overall satisfied. Was dissatisfied that it would cost me $150+ for them to look at my AC that is not functioning properly. Car is a 2019 with less than 20k miles on it and More

by AJDEMARCHE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Deanna Higgins

Oct 16, 2020

Flood Mazda responded

Thank you for your honest review. It's important not to rush things and to get the job done right. All the best, Team Flood Mazda

September 13, 2020

Dealership Rating
Employee Rating

Very helpful people who make you feel right at home. Steve is always ready to answer any questions you might have. Would highly recommend this place! More

by JPAPA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Deanna Higgins

Oct 16, 2020

Flood Mazda responded

Awesome to hear. Thank you for your kind review. All the best, Team Flood Mazda

August 22, 2020

Dealership Rating
Employee Rating

Flood Mazda is simply the best in every way. A positive experience every time you walk through the door. Steven Furtado in service is SUPER!!!!!!!!! More

by BONJOURSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo , Deanna Higgins, Mr. Lee??

Oct 23, 2020

Flood Mazda responded

Thanks for the kind words about Flood Mazda and Steven Furtado! We appreciate your business!

Oct 24, 2020

Flood Mazda responded

I printed this and gave it to Steve. It made him smile. Thank you for sharing what you can expect when you work with Flood Mazda with other potential customers. This means a lot to us. We can't do what we do without wonderful customers such as yourself. We look forward to taking care of all of your future automotive needs. All the best, Team Flood Mazda

Oct 24, 2020

BONJOURSS responded

The best dealership anywhere! Steve Furtado in service is simply the best!!

Oct 25, 2020

BONJOURSS responded

Thank you for sharing with Steve! We love him and the great service we get at Flood Mazda!

August 20, 2020

Dealership Rating
Employee Rating

Staff friendly and helpful-servicecomplete-car came back vacuumed except for the trunk area which could have used a little help-happy to get rid of the vinyl fog on windsheild More

by OLDDIRTWITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Deanna Higgins

Oct 16, 2020

Flood Mazda responded

We aim to please. Glad to see that you are happy with the level of service you receive here. We look forward to taking care of all of your automotive needs. in the future. All the best, Team Flood Mazda

June 14, 2020

Dealership Rating
Employee Rating

Justice was kind and professional. He loves his job and spoke very highly about working for Flood. Justice followed up with me the next day to make sure i knew how to work all of the buttons. He made buyin More

by Shoober
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Justis Noka , Jason Palmari

Oct 23, 2020

Flood Mazda responded

Hi Shoober, we're happy to know that Justis took great care of you when buying your first Mazda! If you need anything at all in the future, just let us know!

April 27, 2020

Dealership Rating
Employee Rating

Both of our cars needed service. Both Steve and Deanne were incredible. This is why we keep coming back to flood for our cars! Thank you flood Mazda for being awesome! More

by NICOLE9679
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo , Deanna Higgins

April 14, 2020

Dealership Rating
Employee Rating

Always amazing service!!!! Very good communication and always a smiling face behind the desk even if the news isn’t the best! No matter what it takes they get the job done, thanks guys and gals!!! More

by MIMIGALORE13
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Steve Furtardo , Jean Abbatematteo, Zach Albanese, Deanna Higgins, Edward Snow, Megan Warner

November 07, 2019

Dealership Rating
Employee Rating

Friendly helpful staff Everything went smoothly from start to finish. Staff was very friendly and informative, showing me on the car exactly what was wrong and why the repa More

by JFACTOR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 07, 2019

Dealership Rating
Employee Rating

Airbag replacement service I kept putting off my airbag recall because I thought the process of bringing my car in for service would be complicated and time consuming. It turned More

by SMARCH5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

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