Bruce Holmes | Page 26

Smooth and efficient Working with this dealership would have to be the friendliest experience that I have been involved with in 10 years. The staff came out greeted us wit Working with this dealership would have to be the friendliest experience that I have been involved with in 10 years. The staff came out greeted us with professionalism and a sense of caring about the person rather than the sale. More

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Bruce Holmes is the guy to go see. Had a awesome experience dealing with him in finding the right car I wanted. Very nice guy. Will buy my next Subaru through him again. Highly recommended. experience dealing with him in finding the right car I wanted. Very nice guy. Will buy my next Subaru through him again. Highly recommended. More

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2020 Crosstrek :) It's been one week since I purchased my 2020 Crosstrek at Subaru of Jacksonville, and I still love my decision. I've been a Jacksonville resident sinc It's been one week since I purchased my 2020 Crosstrek at Subaru of Jacksonville, and I still love my decision. I've been a Jacksonville resident since July 2014 (almost 6 years), and I arrived in Florida with my 2011 Subaru Legacy. Based on recommendations from coworkers, I had all my service performed at Subaru of Jacksonville. I feel that the service department is very friendly and knowledgeable, and I always felt like I was getting honest feedback and great service. When the time came to finally sell my 2011 Legacy (I LOVED that car), I knew I wanted to give Subaru of Jacksonville my business. Since my Legacy was almost 9 years old, and the miles were getting up there (~145,000), I decided to finally check out a Crosstrek on a random Sunday afternoon. I have wanted a Crosstrek since probably 2018, and somehow I held out until early 2020. I pulled up to the dealership that afternoon not knowing if I'd actually pull the trigger, but I knew I wouldn't turn down a great deal. Bruce, my salesperson, was very friendly and patient. I asked a lot of questions and wanted to look at a couple of different Crosstreks with slightly different packages. I'm a statistician by trade, so I went in that day having already done quite a bit of research. The ultimate deciding factor would be whether we could strike a fair deal for both parties. I test-drove a Crosstrek (the one I ultimately purchased) while the dealership ran the numbers on my Legacy. Once we returned, Bruce presented me with an offer: sales price of new Crosstrek, trade-in value for my Legacy, and all other taxes and fees. I am not the type of person who enjoys haggling, and I definitely don't like being taken advantage of. I reviewed the offer, pulled out my calculator (well, my iPhone), and thought through the big picture. I made what I believed to be a very reasonable counter-offer, and I was very pleased when it was quickly accepted. Even though I believe the dealership made out better than I did, I am still VERY pleased with the way I was treated and with my new Crosstrek. I had a bottom-line number in mind that would make me happy, and they accepted on the first try. To me, this shows that Subaru of Jacksonville values me as a customer and wanted to make a deal. More

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Bruce really kept things simple, honest and straight forward with me during my time there. He’s really great at his job and takes the time to really understand your needs. I’d recommend seeing him if yo forward with me during my time there. He’s really great at his job and takes the time to really understand your needs. I’d recommend seeing him if you visit! More

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Bruce is a very knowledgeable salesman. He assisted me with everything I needed. I was in the market to find a family vehicle but I was very worried I couldn’t find what I needed. Bruce helped me chose th with everything I needed. I was in the market to find a family vehicle but I was very worried I couldn’t find what I needed. Bruce helped me chose the perfect car for my growing family. I’m so happy with my purchase! More

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Excellent customer service.. Great dealership with excellent customer service. I came in knowing which two vehicles I was interested in and Bruce was able to help me check them ou Great dealership with excellent customer service. I came in knowing which two vehicles I was interested in and Bruce was able to help me check them out. I drove away knowing I made the right choice thanks to Bruce's help. More

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The buying experience was beyond expectation. Friendly, courteous and fast is the words I would use! Thank you for your help. Bruce was the best. courteous and fast is the words I would use! Thank you for your help. Bruce was the best. More

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Brilliant! Bruce was a fantastic salesman and exceptionally helpful through the whole process- even when I was being difficult. Thanks to everyone at the Subaru dealership for your warmness and w exceptionally helpful through the whole process- even when I was being difficult. Thanks to everyone at the Subaru dealership for your warmness and willingness to help every step of the way without being pushy! More

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Professional and knowledgeable staff, no hassle, made Professional and knowledgeable staff, no hassle, made buying my car stress-free. Bruce Holmes provided excellent follow-through. AJ Miller made p Professional and knowledgeable staff, no hassle, made buying my car stress-free. Bruce Holmes provided excellent follow-through. AJ Miller made paperwork organized and simple. More

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Easy Process Subaru of Jacksonville made purchasing my new Outback a simple and easy process. Friendly staff and no pressure sales tactics made it an enjoyable exp Subaru of Jacksonville made purchasing my new Outback a simple and easy process. Friendly staff and no pressure sales tactics made it an enjoyable experience. If you are in the market for a safe car, this is the place to go. More

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