Bruce Rosales
Bruce Rosales at Glen Toyota

Bruce Rosales | Page 7

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

4.7
705 Reviews
4.7

705 Reviews

Write a Review

Dealership Experience

10 yrs, 7 mos

Industry Experience

14 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

705 Reviews of Bruce Rosales

November 07, 2023

Dealership Rating
Employee Rating

Service not that great. Waited over 2 hours for oil change and then had to ask if my car was done. More

by Abonafede1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 09, 2023

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can rectify and discuss the situation. Thanks Rob D GM

November 03, 2023

Dealership Rating
Employee Rating

ALWAYS GOOD SERVICE AND OUT OF THERE IN A TIMELY MANNER. BRUCE IS TOP TIER. More

by RENZO_LERTORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

November 02, 2023

Dealership Rating
Employee Rating

Excellent service. No pressure from dealer agents. The environment made me comfortable. I will use this site again. More

by kiabradshaw20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Hughes

Dec 06, 2023

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

November 02, 2023

Dealership Rating
Employee Rating

I have had nothing but great and timely service at your dealership. Everyone is courteous, and it’s seamless More

by vcoach44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

November 01, 2023

Dealership Rating
Employee Rating

Bruce is always happy to see his customers. He is very informative and does right for his customers More

by Mike V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Forkins

Dec 05, 2023

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

October 31, 2023

Dealership Rating
Employee Rating

He kept me informed throughout the service just how much longer I would be waiting More

by JLISELLA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Padilla , Neil Dimaso

Dec 05, 2023

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

October 29, 2023

Dealership Rating
Employee Rating

A good experience as ususal. Staff is always pleasant and helpful. Only negative is that the special coupon was to include a car wash and vacuum but was disappointed to not see a More

by GDWINFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

October 28, 2023

Dealership Rating
Employee Rating

Everyone was good and the work on my car was good and the waiting room was Nice More

by angelomiranda98
Recommend Dealer
Yes
Dec 05, 2023

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

October 23, 2023

Dealership Rating
Employee Rating

Great service quick and staff very nice. Waiting room very comfortable. Car was very clean upon return More

by rhea.boyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

October 23, 2023

Dealership Rating
Employee Rating

While dropping car off I left coupon, when I was called that car was ready I asked if coupon was applied, it hadn’t been but was told it would be added. When I got there it still hadn’t been added. Then I More

by WISSY64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

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