Bruce Wright

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a positive five-star review for National Automotive Group! We greatly appreciate your kind words and are delighted to hear about your consistently excellent experiences with our team. Ensuring that our customers receive courteous and professional assistance is a top priority for us, and we are thrilled that our service personnel have been able to make your visits convenient and stress-free. Your satisfaction and peace of mind are incredibly important to us, and we are glad that our team has been able to deliver on this promise consistently. Your feedback is a great source of motivation for us as we strive to maintain the highest standards of service excellence. We are committed to providing you with the same level of outstanding assistance and support during all your future visits to National Automotive Group. Thank you once again for choosing National Automotive Group. We truly appreciate your business and look forward to serving you for many years to come.

National Dodge Chrysler Jeep Ram responded

Thank you very much for taking the time to share your positive experience with National Automotive Group! We're thrilled to hear that you received great customer service throughout your vehicle buying process from all members of our team. Ensuring that our customers feel supported and valued during every step of their journey with us is our top priority, and we're delighted that you experienced just that. Your satisfaction is a testament to the hard work and dedication of our entire team. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure that your automotive needs continue to be met with the highest level of service and support. Thank you once again for choosing National Automotive Group. We look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

We are absolutely thrilled to read your glowing review of National Automotive Group! Your kind words about our pricing, service, and parts mean the world to us, and we're delighted that you had such a positive experience with us. Ensuring that our customers receive excellent value, top-notch service, and quality parts is always our goal, and we're overjoyed that we hit the mark with you. Your satisfaction and feeling of being cared for are incredibly important to us, and we're thrilled to have earned your trust. Thank you for choosing National Automotive Group and for sharing your experience. If there's anything else we can do for you or if you have any further feedback to share, please don't hesitate to reach out to us. We look forward to continuing to provide you with exceptional service in the future.

National Dodge Chrysler Jeep Ram responded

Thank you, huntersmom6, for your kind words and for sharing your experience with us. We're thrilled to hear that you had a great experience with our team and that they provided a patient and accommodating atmosphere to facilitate your deal. We understand that finding the perfect Wrangler can sometimes be a challenge due to inventory variations, but we appreciate your patience and trust in us. Please know that we are continuously working to expand our inventory to meet the diverse needs of our valued customers. If there's anything else we can assist you with or if you have any specific preferences in mind, please don't hesitate to reach out. We look forward to the opportunity to serve you again and hopefully find the ideal Wrangler for you in the future. Safe travels!

National Dodge Chrysler Jeep Ram responded

Dear Kelie Thomas, We appreciate you taking the time to share your feedback regarding your recent experience with our dealership. We sincerely apologize for any inconvenience and disappointment you may have encountered during your interactions with us. Upon receiving your review, we conducted a thorough investigation into the matter. We found that your vehicle indeed experienced multiple issues and had to be brought into our shop on several occasions. We understand how frustrating this must have been for you, and we apologize for the inconvenience it caused. During our investigation, we also discovered that you were never charged for any of the repairs made to your vehicle. However, we recognize that the inconvenience and repeated visits to the shop have left you dissatisfied. Please accept our sincere apologies for any miscommunication or lack of support you may have experienced during this time. In light of these circumstances, we would like to assure you that our upper management has been actively involved in finding a solution that meets your budget and preferences. We understand the importance of providing you with a reliable vehicle, and we are committed to making things right. Our team is dedicated to ensuring that you are satisfied with your next vehicle choice and that it meets the quality standards you rightfully expect. Once again, we apologize for any inconvenience and frustration you may have encountered. We value your feedback and appreciate your understanding as we strive to resolve this matter to your satisfaction. We will be in touch with you soon to discuss the available options and find a resolution that works for you. Thank you for bringing this matter to our attention, and we look forward to rectifying the situation promptly.

National Dodge Chrysler Jeep Ram responded

Thank you so much for the 5-star review. We are ecstatic to hear that your visit with us was a pleasant one. We strive to provide top-notch customer service and make sure our clients have all of their questions answered. Thank you for your business and we look forward to our continued relationship.

National Dodge Chrysler Jeep Ram responded

Ed, We are ecstatic to hear that you had such an outstanding experience! Your shopping experience should be as relaxed as possible because let's be honest purchasing a vehicle is stressful enough! Congratulations on your new vehicle and thank you for your business! We look forward to our future relationship! As always, please reach out to (910)347-3777 should you need anything at all.

National Dodge Chrysler Jeep Ram responded

Steve, Thank you for your review! We cannot thank you enough for the years that you were employed and the years we have had the pleasure of having you as our customer! Please reach out to (910)347-3777 should you need anything at all!