Byron Jackson

Excellent communications and service for my issue. Byron and Scott were exceptional in their follow-up. Work was done as expected to high standard. Byron and Scott were exceptional in their follow-up. Work was done as expected to high standard. More

by ANDREWBIAZIS Verified Customer Verified Customer

Report | Print

Love their willingness to get down to problems. Feel like white glove kind of experience when I take my car there Feel like white glove kind of experience when I take my car there More

by SHERYL4 Verified Customer Verified Customer

Report | Print

Excellent service, from updates on my vehicle to the quality of the parts, this is why I choose Porsche Atlanta Perimeter. Chad and Byron are top notch in their fields. They are the reason I enjoy my P quality of the parts, this is why I choose Porsche Atlanta Perimeter. Chad and Byron are top notch in their fields. They are the reason I enjoy my Porsche experience. More

by patrick@luckydaysigns.com Verified Customer Verified Customer

Report | Print

Excellent service and high touch. Would recommend highly. They provide a courtesy car - if over a certain amount of time, or Uber service - drop off and pickup for return. A real conv Would recommend highly. They provide a courtesy car - if over a certain amount of time, or Uber service - drop off and pickup for return. A real convenience. More

by david.wright1 Verified Customer Verified Customer

Report | Print

Byron our service advisor took great care of us and our vehicle and provided updated as to the status of our car and pending campaign updates that were required by Porsche. Although loaner was not avail, vehicle and provided updated as to the status of our car and pending campaign updates that were required by Porsche. Although loaner was not avail, I really did appreciate Porsche Atlanta Perimeter's Uber service offer which made getting my vehicle in for service and back for pickup easy and seamless. This is especially appreciated as I do live outside the 20 mile distance area from the dealership so it is a bit of a hike to get in for service/sales or any issues. Keep on offering this service and great customer service guys. Much appreciated along with friendly staff. More

by MDROBC13 Verified Customer Verified Customer

Report | Print

Thank you for the wonderful experience! Everyone was so professional, helpful, and made the whole thing go smoothly and enjoyably. I’d definitely use this service department again and recom Everyone was so professional, helpful, and made the whole thing go smoothly and enjoyably. I’d definitely use this service department again and recommend it to others. More

by Crst Verified Customer Verified Customer

Report | Print

I brought my 2024 Porsche Panamera in only because I noticed light wheel scuffs after a car wash and felt a slight vibration in the left wheel. I never reported pulling or steering drift, yet the paperw noticed light wheel scuffs after a car wash and felt a slight vibration in the left wheel. I never reported pulling or steering drift, yet the paperwork inaccurately documented that I said the car was “pulling to the right,” which was not true. During my visit, I was told that no issue could be diagnosed, yet Porsche suggested that the cause “might” be the steering column and attempted to involve my insurance company for an inspection estimate of over $11,000 — despite not identifying any confirmed problem or presenting any diagnostic findings in writing. I picked up my vehicle expecting reassurance and clarity. Instead, my car is now significantly worse than before I dropped it off. It is now: • Shaking severely at normal driving speeds • Swinging side-to-side at times • Producing knocking sounds under the front area • And what appears to be the rotor surface was changed or altered, though this has not been acknowledged or explained Porsche has refused to correct or address the deterioration in the vehicle’s performance since their handling of it. I have submitted photos and videos and have attempted multiple times to escalate for a resolution, but I have not received transparency, follow-up, or a plan to make this right. For a brand positioned around engineering excellence and ownership experience, this has been extremely disappointing. I am requesting immediate contact from Porsche Executive Relations to review this situation and provide a proper resolution. More

by georgiawylie Verified Customer Verified Customer

Report | Print

Great dealership. Wonderful experience as always. Wonderful customer service too. Great snacks and coffee. A+++ Wonderful experience as always. Wonderful customer service too. Great snacks and coffee. A+++ More

by Crst Verified Customer Verified Customer

Report | Print

Thank you Porsche Atlanta Perimeter. My first service was very professionally done. I enjoyed meeting the staff, and the coffee and pastry, too. My first service was very professionally done. I enjoyed meeting the staff, and the coffee and pastry, too. More

by RANDYPARTRIDGE Verified Customer Verified Customer

Report | Print

Great job on my car and appreciated the service advisor Byron Jackson helping to get my vehicle taken care of promptly and actually saving me $$ at the same time by notifying me of optional items/services Byron Jackson helping to get my vehicle taken care of promptly and actually saving me $$ at the same time by notifying me of optional items/services that would not have been covered by Porsche which a service bulletin had mistakenly noted. Good job and save me a signfiicant amount of funds and got my car done in 2.5 hrs! Well worth the wait and was able to get back on the road the SAME day. More

by MDROBC13 Verified Customer Verified Customer

Report | Print