CJ Phan

Very helpfull and really friendly explain to me all the features the car that I decided to get features the car that I decided to get More

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CJ Phan and Pooja Thakur went on the extra mile to ensure that I was satisfied with responses to my requests. I was really impressed with their efforts that resulted in getting the vehicle I wanted. through that I was satisfied with responses to my requests. I was really impressed with their efforts that resulted in getting the vehicle I wanted. through their diligent service More

by FREDIYASERE Verified Customer Verified Customer

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Excellent Sale and service team, Started with the ad a Service Customer, and the experience was so good we bought our new BMW from them!!! Service Customer, and the experience was so good we bought our new BMW from them!!! More

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Neillo BMW was amazing. Everyone we worked with was so helpful and friendly. We could not have had a better experience Everyone we worked with was so helpful and friendly. We could not have had a better experience More

by SGIESLER1527 Verified Customer Verified Customer

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I had an amazing experience working with CJ Phan at Niello BMW Elk Grove. From the very beginning, he went above and beyond to take care of me, especially as a first-time buyer with this dealership. Be Niello BMW Elk Grove. From the very beginning, he went above and beyond to take care of me, especially as a first-time buyer with this dealership. Before I even arrived, CJ sent me detailed videos and photos of the car, making sure it was exactly what I needed and that it would be worth my long drive. When I got there, his hospitality was outstanding. During the negotiation, CJ was patient, honest, and really took the time to understand my needs and budget. He helped me find the best possible deal without any pressure, and I truly felt like he was on my side. CJ is a very talented and professional salesperson, and Niello BMW Elk Grove is lucky to have him. I highly recommend asking for CJ if you’re looking for a great car-buying experience. More

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CJ was excellent in handling our initial vehicle review. No hard sale tactics, just an easy Q&A between us. He could have easily soured our experience and we would have just walked out. He was great! No hard sale tactics, just an easy Q&A between us. He could have easily soured our experience and we would have just walked out. He was great! More

by JVALENZ911 Verified Customer Verified Customer

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Very nice and wonderful work and liket Iam happy God bless all of thanks for all bless all of thanks for all More

by VIDASOROORI27 Verified Customer Verified Customer

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Excellent, professional, and welcoming service. CJ was wonderful to work with, and I drove away in the vehicle I wanted. Thank you! CJ was wonderful to work with, and I drove away in the vehicle I wanted. Thank you! More

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Really appreciated the car delivery and genius support to our home, thank you very much our home, thank you very much More

by MARISSA.M.CHO Verified Customer Verified Customer

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When I previously test drove a car at Niello Elk Grove, from my short interaction with CJ and his friendliness even though I was not directly working with him at the time, I knew he was the kind of salesma from my short interaction with CJ and his friendliness even though I was not directly working with him at the time, I knew he was the kind of salesman I wanted to work with. I located his contact information on their directory and contacted him right away after having an unpleasant experience at Niello Sacramento. I explained to him my concerns and poor experience there then CJ took care of me right away! He is a very personable and an honest salesman! He took initiative to explain my situation to his Sales Manager Essex, and set me up to work with Finance Manager, Pov. All three gentlemen showed exceptional professionalism! You can tell they care about customer service before making a sale which speaks volumes to retain a client. CJ also went out of his way to introduce me to a Service Advisor for future needs, set me up with a BMW Genius (Johnathon who was great as well) while I waited to be processed. He also set up my car with a bow to take photos without me even asking! Truly such a pleasant experience. I highly recommend working with CJ! He will meet your expectations far beyond imaginable! Thank you again! More

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