We had a great experience at Niello - the sales and
finance people were all kind and helpful, and we felt very taken care of.
finance people were all kind and helpful, and we felt very taken care of.
More
by MICH.CICCOTELLI
Verified Customer
Verified Customer
Feb 24, 2026 -
Niello BMW Elk Grove responded
It’s great to know our sales and finance teams made your purchase of a used BMW X1 smooth and supportive. We’re glad you felt well looked after throughout the process. If there’s anything else we can help you with, please let us know.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Excellent help!
CJ and Essex really helped me to feel supported and valued. I easily recommend them both.
CJ and Essex really helped me to feel supported and valued. I easily recommend them both.
More
by DRWOODRUFF
Verified Customer
Verified Customer
Jan 26, 2026 -
Niello BMW Elk Grove responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Top-notch customer service.
CJ Phan was very helpful in every step of the purchase of my BMW X5. Thanks CJ!!!
CJ Phan was very helpful in every step of the purchase of my BMW X5. Thanks CJ!!!
More
by BOBMAN66
Verified Customer
Verified Customer
Jan 20, 2026 -
Niello BMW Elk Grove responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Very helpfull and really friendly explain to me all the
features the car that I decided to get
features the car that I decided to get
More
by Teddy.ochoa64
Jan 05, 2026 -
Niello BMW Elk Grove responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
CJ Phan and Pooja Thakur went on the extra mile to ensure
that I was satisfied with responses to my requests. I was really impressed with their efforts that resulted in getting the vehicle I wanted. through
that I was satisfied with responses to my requests. I was really impressed with their efforts that resulted in getting the vehicle I wanted. through their diligent service
More
by FREDIYASERE
Verified Customer
Verified Customer
Jan 05, 2026 -
Niello BMW Elk Grove responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Excellent Sale and service team, Started with the ad a
Service Customer, and the experience was so good we bought our new BMW from them!!!
Service Customer, and the experience was so good we bought our new BMW from them!!!
More
by JoshHavens2703
Other Employees Tagged:
Poz
Dec 21, 2025 -
Niello BMW Elk Grove responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Neillo BMW was amazing.
Everyone we worked with was so helpful and friendly. We could not have had a better experience
Everyone we worked with was so helpful and friendly. We could not have had a better experience
More
by SGIESLER1527
Verified Customer
Verified Customer
Dec 15, 2025 -
Niello BMW Elk Grove responded
Thank you so much for choosing Niello BMW Elk Grove! Please let us know if we can be of any more assistance.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
I had an amazing experience working with CJ Phan at
Niello BMW Elk Grove. From the very beginning, he went above and beyond to take care of me, especially as a first-time buyer with this dealership. Be
Niello BMW Elk Grove. From the very beginning, he went above and beyond to take care of me, especially as a first-time buyer with this dealership. Before I even arrived, CJ sent me detailed videos and photos of the car, making sure it was exactly what I needed and that it would be worth my long drive.
When I got there, his hospitality was outstanding. During the negotiation, CJ was patient, honest, and really took the time to understand my needs and budget. He helped me find the best possible deal without any pressure, and I truly felt like he was on my side.
CJ is a very talented and professional salesperson, and Niello BMW Elk Grove is lucky to have him. I highly recommend asking for CJ if you’re looking for a great car-buying experience.
More
by AMINJONI.ABDULLO
Dec 01, 2025 -
Niello BMW Elk Grove responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW Elk Grove.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
CJ was excellent in handling our initial vehicle review.
No hard sale tactics, just an easy Q&A between us. He could have easily soured our experience and we would have just walked out. He was great!
No hard sale tactics, just an easy Q&A between us. He could have easily soured our experience and we would have just walked out. He was great!
More
by JVALENZ911
Verified Customer
Verified Customer
Nov 19, 2025 -
Niello BMW Elk Grove responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW Elk Grove.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Very nice and wonderful work and liket Iam happy God
bless all of thanks for all
bless all of thanks for all
More
by VIDASOROORI27
Verified Customer
Verified Customer
Nov 10, 2025 -
Niello BMW Elk Grove responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131