Cameron Alexander | Page 12

Wonderful experience with Five Star Subaru and my salesman, Frank Lara. They went above and beyond in helping me with everything!! salesman, Frank Lara. They went above and beyond in helping me with everything!! More

by st.alden Verified Customer Verified Customer

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Professional and friendly service. I couldn't ask for better. My experience has been great. I will buy another Subaru in the next year. better. My experience has been great. I will buy another Subaru in the next year. More

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Dealer did exactly what they committed to do. They are a pleasure to work with. pleasure to work with. More

by arwsgizbert Verified Customer Verified Customer

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The facilities were nice and the dealer I worked with, John Michael, was very helpful. John Michael, was very helpful. More

by cwebber0 Verified Customer Verified Customer

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Awesome experience! Hayden made the buying process easy and kept me updated weekly until my car arrived. The finance process was also painless. I was very happy with the dealership and I would recommend and kept me updated weekly until my car arrived. The finance process was also painless. I was very happy with the dealership and I would recommend them to anyone looking for a car. More

by HEMBRANT12 Verified Customer Verified Customer

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Effortless. We were able to do most things via email and text. Jeremy made it very painless. Cameron in finance offered easy choices and was competitive with our pre-approval offers from our credit unions text. Jeremy made it very painless. Cameron in finance offered easy choices and was competitive with our pre-approval offers from our credit unions. More

by knwhite_uh Verified Customer Verified Customer

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The team was awesome. we did a re-delivery and really enjoyed the process we learned so much more about our Subaru than we could of by just reading the manual. They even rewashed the car for us. We reall enjoyed the process we learned so much more about our Subaru than we could of by just reading the manual. They even rewashed the car for us. We really appreciate the service and experience. More

by DROS9 Verified Customer Verified Customer

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Awesome dealer! They dont feel like your usual dealership. I had Mitchell as my salesman, he told me everything I needed to know about my new '21 Crosstrek and made me feel great about my decision dealership. I had Mitchell as my salesman, he told me everything I needed to know about my new '21 Crosstrek and made me feel great about my decision. I recommend this Subaru dealer for anyone that is looking for their next vehicle! More

by julianapereira7 Verified Customer Verified Customer

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I felt absolutely compelled to leave a review for Five Star Subaru in Grapevine. I’ve never had such an amazing service experience with such a great staff that are courteous professional and knowledgeabl Star Subaru in Grapevine. I’ve never had such an amazing service experience with such a great staff that are courteous professional and knowledgeable. I had the pleasure of working with Derek Adams my Salesman And Jeff Davis the New Car Inventory Manager. Derek is an outstanding individual who is knowledgeable in every aspect of the vehicle I was buying. He answered every question that I had and it’s almost like he built the thing himself. I special ordered my vehicle and during that time frame Derek would call me and give me updates two times a week. It was greatly appreciated and it actually got myself and my family pretty pumped up about the delivery of our new Outback. The staff at five star truly has their act together. They really know how to cater to the customer and show them the utmost’ respect. Most people would think that buying a car is a “pain in the rear” because of past experiences with other dealerships, but I’ll say this… when it comes time for you to get a new Subaru and you don’t want to deal with the a “pain in the rear situation”, then I strongly suggest you go over to five star in Grapevine. I don’t know what they’re teaching those people, but their customer service is above and beyond and it’s not just the Salesman you’re working with…it’s the whole team! It almost seems like they work cohesively to make the process flow. The facility is outstanding! I was pretty much in and out of the dealership in about an hour and 10 minutes. When most people dread the logistics of the purchase… I was impressed. Even the Finance Department absolutely killed it! I couldn’t believe how awesome The experience was. So “BRAVO ZULU” to Five Star Subaru and the staff. We certainly appreciate your hospitality and professionalism. Well Done. SFC J Pollard TXARNG/ FORT WORTH More

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I loved the experience I had with five star Subaru. My salesman Tobias was awesome, I couldn’t have ask for a better experience that he provided. My wife and I are still amazed how above and beyond treatm salesman Tobias was awesome, I couldn’t have ask for a better experience that he provided. My wife and I are still amazed how above and beyond treatment we got. Definitely will be coming back and recommending family and friends. Thank you Tobias and five star Subaru More

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