Cameron Basta | Page 2
Sales Consultant
Tonkin Gladstone Hyundai
19300 SE McLoughlin Blvd
Gladstone, OR 97027
Dealership Experience
3 yrs, 4 mos
Industry Experience
4 yrs, 6 mos
57 Reviews
Write a Review57 Reviews of Cameron Basta
August 03, 2023
The true answer is between yes and no. I brought my car in for two different services. The first time was for an oil change. I did not realize that when I scheduled my appointment and m I brought my car in for two different services. The first time was for an oil change. I did not realize that when I scheduled my appointment and made sure the notes also asked for window tinting, that it would end up breaking down into two appointments. There was some confusion as to whether the dealership would consider the window tinting or not. Once they found the purchase was through their dealership and it was within the last year, they accepted the service. So the first appointment, oil change, took all day before I finally called to get an update. I had no texts, emails, nor calls from the dealership that day. When they answered, they apologized and said my vehicle is ready. They gave me an extra car wash coupon for the trouble. The second appointment required me to rent a vehicle - free of charge. I have to admit, after owning my Hyundai Sonata Hybrid Limited for a year, it was very difficult to drive something of lower class, the Hyundai Elantra N-line. It would have been nice to rent an equivalent or better vehicle instead. When I went to drop off my car for this second service, it was difficult to find someone to help me, despite 4 or 5 employees watching me walk around helpless. I forget the persons name who ended up helping me, but he was wonderful and showed care that I would get help I was asking for. The evening crew, in general, seemed to not care much about customer service. When it came down to figuring out which window tint I actually wanted, I found the window tint samples to be useless. And/or nobody showed me the best way to utilize them to make a decision - if there is such a thing. It was my wife who taught me that the 20% would be too dark to see at night and I should go for one of the lightest tints. I am very happy with the result of my window tinting job, in general. So this is somewhat of a mixed review, but I hope it is helpful to improve service. More
July 28, 2023
In and out and got my oil changed. Thanks for the quick service. See you in 6 months. Thanks for the quick service. See you in 6 months. More
Other Employees Tagged: Hero Yoon, Mehdi Jamil, Nabil Haymoor, John Shipman, Floyd Schafer, Tyler Rangel, Logan Lapine, Henry Feoktistov , Dane Walen
July 03, 2023
Great products, Tonkin is vrry professional, great customer service always. John Shipman is a good man. customer service always. John Shipman is a good man. More
Other Employees Tagged: Ali Geramimafi, John Shipman, Henry Feoktistov
June 30, 2023
everyone was great they made it really quick and efficient. I’ve visited a lot of locations for Hyundai and I never had a great experience but with Ali Nabel and Cameron the service was exceptional. efficient. I’ve visited a lot of locations for Hyundai and I never had a great experience but with Ali Nabel and Cameron the service was exceptional. More
Other Employees Tagged: Ali Geramimafi, Nabil Haymoor
June 28, 2023
Sales experience was great. Very helpful sales staff answered all of our many questions. Finance experience was OK. Lots of pressure to purchase a service contract but they f Very helpful sales staff answered all of our many questions. Finance experience was OK. Lots of pressure to purchase a service contract but they finally took no for an answer. The post sales experience was also great. Came back in with more questions which were all answered and to fix a contract error, which was quickly remedied. More
Other Employees Tagged: Ali Geramimafi, Tyler Rangel, Henry Feoktistov , Richard Reyes
June 16, 2023
Had a great experience leasing my new Ioniq 5 at Tonkin. Will definitely shop here again. Will definitely shop here again. More
Other Employees Tagged: Hero Yoon, Nabil Haymoor, Henry Feoktistov
June 07, 2023
Great customer service. The men were very friendly & helpful. Answered all my concerning questions and gave me a call when the vehicle was done. Good. The men were very friendly & helpful. Answered all my concerning questions and gave me a call when the vehicle was done. Good. More
Other Employees Tagged: Mehdi Jamil, Tyler Rangel, Logan Lapine , Zsaleh Parvas, Charles Yosuico
May 27, 2023
We were assisted by Cameron, Jesse, and Dane at this location as we shopped for a new vehicle after losing our last one in a collision. They were all extremely helpful and personable, and had a lot of k location as we shopped for a new vehicle after losing our last one in a collision. They were all extremely helpful and personable, and had a lot of knowledge about their inventory. We received excellent service and a fair price, and couldn't be happier with the transaction. More
May 12, 2023
I would like to thank the service department, John and TN, for their very nice treatment and prompt help. Need more people with that kind reception to serve and make people feel good about the experience TN, for their very nice treatment and prompt help. Need more people with that kind reception to serve and make people feel good about the experience. More
Other Employees Tagged: John Shipman , T N