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Caphil Sooknanan
Caphil Sooknanan at Davis Acura

Caphil Sooknanan | Page 6

Service Advisor

Davis Acura

2051 Lincoln Hwy
Langhorne, PA 19047

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264 Reviews
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264 Reviews

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264 Reviews of Caphil Sooknanan

August 21, 2023

Dealership Rating
Employee Rating

Caphil was amazing and so helpful during my service process. He went above and beyond to ensure I had a smooth process with buffing/painting my wheels and fixing my speaker. Thank you, Caphil! More

by jzettler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2023

Davis Acura responded

Thank you for choosing Davis Acura. Your feedback and rating mean a lot to us. We're glad Caphil was able to help, and we hope to see you again! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 20, 2023

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Employee Rating

Always awesome service! Service advisors are very friendly, knowledgeable and accommodating. Automated phone system needs to be better. Much to long to get a hold of a live More

by mitchko311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Frank Pineda, Mark Hartman, Victor Hertado

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Aug 21, 2023

Davis Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 17, 2023

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Employee Rating

Best customer service in the area. I have other car that get service in other dealership and Acura is by far the best More

by randallcharles6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Frank Pineda, Mark Hartman, Victor Hertado

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Aug 18, 2023

Davis Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 11, 2023

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Employee Rating

Nice waiting area good personal. Job is done promptly as promised. Convenient appointment and notifications. More

by shoppro2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Victor Hertado

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Aug 11, 2023

Davis Acura responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We truly appreciate your business. We look forward to serving you for years to come. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 10, 2023

Dealership Rating
Employee Rating

I use this dealership since the very beginning of its existence. Starting with my Acura Integras 1986 and 1990. Now 2019 Acura MDX Tech. Nice service deparfment with great Customer Service More

by KALMAN.ZILBERMAN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates

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Aug 10, 2023

Davis Acura responded

Hi, Kalman! Thanks for sharing about your many experiences with Davis Acura. We appreciate your continued business and look forward to working with you for years to come! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 08, 2023

Dealership Rating
Employee Rating

Always ready to accommodate my needs. Service is completed on time with no callbacks. Happy customer. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Riley, Mario Echevarria, Chris Yates

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Aug 09, 2023

Davis Acura responded

Thanks for sharing your thoughts about your experience with Davis Acura. We appreciate your business and hope to see you again soon! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 03, 2023

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Employee Rating

Davis Acura is an amazing dealership. The facilities are first class and the representatives are all knowledgeable and friendly. More

by RD68JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pulli, Chris Yates, Frank Pineda, Mark Hartman, Annmarie Converey, Victor Hertado

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Aug 04, 2023

Davis Acura responded

Thanks for sharing your thoughts about your experience with Davis Acura. Steve, Chris, Frank, and our team appreciate your business and hope to see you again soon! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

August 03, 2023

Dealership Rating
Employee Rating

Service is always Friendly and thorough and communicative and timely and would recommend to others More

by abloomleff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Victor Hertado

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Aug 04, 2023

Davis Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Davis Acura to be a positive one. Please don't hesitate to reach out if you need anything else. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

July 31, 2023

Dealership Rating
Employee Rating

Caphil explained everything very clearly. The drop off and pick up were very efficient. Thank you. More

by DTOAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 01, 2023

Davis Acura responded

Thanks for sharing about your experience with Caphil and our team here at Davis Acura. We appreciate your business and hope to see you again soon! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

July 31, 2023

Dealership Rating
Employee Rating

Service personnel were not very knowledgeable or welcoming on this particular visit. When I asked a question about a maintenance light that had come on in my vehicle- I received a reply of “I don’t More

by Mfah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Victor Hertado

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Aug 01, 2023

Davis Acura responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Steve Pulli Service Manager 215-943-7000 extension 1503

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