Carl Kupbens

Toyota of Tampa Bay mixed up my wife's name on the RAV4 title and refuses to fix it. They had her drivers license so it is difficult to understand why they transposed her first and last name. She has cont title and refuses to fix it. They had her drivers license so it is difficult to understand why they transposed her first and last name. She has contacted them 5 times getting promises to fix it and no actual effort. This is ridiculous and negatively impacting her ability to renew her drivers license. More

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Everything was fast there were things that I was promised that I did not get and when I went to bring the vehicle in to be checked the service department was horrible the technicians did not show any care ur that I did not get and when I went to bring the vehicle in to be checked the service department was horrible the technicians did not show any care urgency they didn’t even take the car to the back they literally just looked underneath And told me it was fine and tried to send me on my way It made me feel like all they wanted was to get the sale and once they got me in they did not care at all which is a scam to me I think you should value the customers that are paying so much money for a vehicle and out of all the choices to go with I chose to go with you guys to get this Experience I was highly disappointed especially coming from a family that has Toyota vehicles and has gotten it through other dealerships so I know what type of experience you should be getting and this was not it More

by parkerjalee Verified Customer Verified Customer

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Miscommunication, Carelessness , They like to sell cars but They don’t go with details and you have to chase them, If you want to ask them something but They don’t go with details and you have to chase them, If you want to ask them something More

by dumlufirat Verified Customer Verified Customer

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I felt cheated. also over charged. paying 4 a 2024 more than a 2025 cost also over charged. paying 4 a 2024 more than a 2025 cost More

by Onestarangel45 Verified Customer Verified Customer

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Hello doesn't know the product, he doesn't have good negotiations skills. If I decide to purchase another vehicle from Tampa Bay Toyota I will choose a different sales person. negotiations skills. If I decide to purchase another vehicle from Tampa Bay Toyota I will choose a different sales person. More

by jo608 Verified Customer Verified Customer

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They pressured me into selling my car the entire time I was waiting in service. was waiting in service. More

by nickparlap Verified Customer Verified Customer

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They considered our circumstance to purchasing a 2025 Toyota Corolla. Thank you for making it possible. Thank you! Toyota Corolla. Thank you for making it possible. Thank you! More

by maxoranday Verified Customer Verified Customer

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I was greated good. Waited at least 10 min for someone to fill my tires. Then the attendant would not let me ride in passenger seat while getting a wash. Carl the man Waited at least 10 min for someone to fill my tires. Then the attendant would not let me ride in passenger seat while getting a wash. Carl the manager wouldn't even listen . I am thinking twice about buying anything there. Thank you. More

by dr woj Verified Customer Verified Customer

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