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Carl Kupbens
Carl Kupbens
Fixed Operations Director
Toyota of Tampa Bay
1101 East Fletcher Avenue
Tampa, FL 33612
19 Reviews
19 Reviews
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19 Reviews of Carl Kupbens
March 29, 2026
Everyone was great! From the person that helped me with my car service and the person who was helping me look at cars. An improvement that needs to happen is the manag From the person that helped me with my car service and the person who was helping me look at cars. An improvement that needs to happen is the manager. Because I was not interested in buying a car TODAY ( I mean AT THIS VERY MOMENT) he did not help the guy help me get a quote on my car or a new car. For that, I would never return here to purchase a car. Next time, I would actually let people know to say you are going to buy a car in the next 30 minutes (when in fact you are looking) just to get help. That is poor sales. More
by ARANDAROSALINDA1
Verified Customer
March 03, 2026
Need to be a little more curious to your customers. I always been well satisfied, but not this last time. I always been well satisfied, but not this last time. More
by brassartsteel
Other Employees Tagged: Christian Colon, Noah Amrani
January 10, 2026
We felt rushed. The negotiation did not seem clear, there was a change of the vehicle offered “a mistake, this was not the vehicle but this one”… The salesperson wa The negotiation did not seem clear, there was a change of the vehicle offered “a mistake, this was not the vehicle but this one”… The salesperson was outstanding at his job, I'd hire him in a heartbeat. The financial officer was the worst experience ever. There was a Christmas party going on, he was not supposed to be working on that day, and it was very obvious he did not want to work. He rushed our signatures as much as possible. I had to ask him several times to stop or to slow down. The whole process was so bad that I drove the car 45’ without my tag in place, I was lucky not to have been stopped by the police. If someone asked me today how much I paid for the car and if they did a discounted 10k for my trade-in, honestly, I could not answer with any certainty. The purchase is done but we have a bitter taste after this purchase, I bought 7 or 8 vehicles before in my life from different dealers, mostly Honda, and I never had this feeling before. I don't have a single good reason to recommend them. More
by MMOLINA162
Other Employees Tagged: Mr Franco, outstanding salesperson.
November 24, 2025
I had a great experience by my first U vehicle. I would definitely recommend all my friends and relatives to purchase from this dealership. I would definitely recommend all my friends and relatives to purchase from this dealership. More
by PERRY Gonzalez
Other Employees Tagged: Christian Colon, Alexis Andrade, Eddie Polanco
October 03, 2025
Sergio was great through the process. We had some challenges upon pick up. There was only one key fab & no floor mats. We have purchased many used cars & have never had this challenge, es We had some challenges upon pick up. There was only one key fab & no floor mats. We have purchased many used cars & have never had this challenge, especially for a car just a few years old. Please advise if you can help. More
by Schweitzer
Other Employees Tagged: Christian Colon , Sergio
September 07, 2025
Was charged $4000 in fees that was never told to me. Put 11000 down on a vehicle that I now owe 5000 more then what the car is worth. Put 11000 down on a vehicle that I now owe 5000 more then what the car is worth. More
by Christinepovolny
Other Employees Tagged: Elga Matos, Abraham Abdullah, Edwin Andino, Noah Amrani, Ashley Allington , Dino W. Birjas, Brittney
August 23, 2025
I will never deal with this company again. They are untrustworthy untruthful and lack integrity. Love my van hate the dealership They are untrustworthy untruthful and lack integrity. Love my van hate the dealership More
by levi_grandma
Other Employees Tagged: Christian Colon, Alisha King , Dino W. Birjas, Sergio R. 0 stars
August 18, 2025
Worst dealership to ever exist. Every single worker is incompetent. Sales, service and management are all untruthful, unknowledgeable, and sleazy. Never in a million years would I s Every single worker is incompetent. Sales, service and management are all untruthful, unknowledgeable, and sleazy. Never in a million years would I step foot in this dealership again. More
by mbdambro
Other Employees Tagged: Sergio Queris, Melissa Diaz, Jose Martinez
August 02, 2025
Treat value customer better people work way too hard to deal with subpar customer service when buying a brand new vehicle deal with subpar customer service when buying a brand new vehicle More
by Marleyking674
Other Employees Tagged: Elga Matos, Fernando Gonzalez, Salomon Cruz , Dino W. Birjas
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