Carl Kupbens

We felt rushed. The negotiation did not seem clear, there was a change of the vehicle offered “a mistake, this was not the vehicle but this one”… The salesperson wa The negotiation did not seem clear, there was a change of the vehicle offered “a mistake, this was not the vehicle but this one”… The salesperson was outstanding at his job, I'd hire him in a heartbeat. The financial officer was the worst experience ever. There was a Christmas party going on, he was not supposed to be working on that day, and it was very obvious he did not want to work. He rushed our signatures as much as possible. I had to ask him several times to stop or to slow down. The whole process was so bad that I drove the car 45’ without my tag in place, I was lucky not to have been stopped by the police. If someone asked me today how much I paid for the car and if they did a discounted 10k for my trade-in, honestly, I could not answer with any certainty. The purchase is done but we have a bitter taste after this purchase, I bought 7 or 8 vehicles before in my life from different dealers, mostly Honda, and I never had this feeling before. I don't have a single good reason to recommend them. More

by MMOLINA162 Verified Customer Verified Customer

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I had a great experience by my first U vehicle. I would definitely recommend all my friends and relatives to purchase from this dealership. I would definitely recommend all my friends and relatives to purchase from this dealership. More

by PERRY Gonzalez Verified Customer Verified Customer

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Sergio was great through the process. We had some challenges upon pick up. There was only one key fab & no floor mats. We have purchased many used cars & have never had this challenge, es We had some challenges upon pick up. There was only one key fab & no floor mats. We have purchased many used cars & have never had this challenge, especially for a car just a few years old. Please advise if you can help. More

by Schweitzer Verified Customer Verified Customer

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Was charged $4000 in fees that was never told to me. Put 11000 down on a vehicle that I now owe 5000 more then what the car is worth. Put 11000 down on a vehicle that I now owe 5000 more then what the car is worth. More

by Christinepovolny Verified Customer Verified Customer

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Buen servicio de parte de David lo recomiendo me gustó la atención y la amabilidad atención y la amabilidad More

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I will never deal with this company again. They are untrustworthy untruthful and lack integrity. Love my van hate the dealership They are untrustworthy untruthful and lack integrity. Love my van hate the dealership More

by levi_grandma Verified Customer Verified Customer

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Worst dealership to ever exist. Every single worker is incompetent. Sales, service and management are all untruthful, unknowledgeable, and sleazy. Never in a million years would I s Every single worker is incompetent. Sales, service and management are all untruthful, unknowledgeable, and sleazy. Never in a million years would I step foot in this dealership again. More

by mbdambro Verified Customer Verified Customer

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Treat value customer better people work way too hard to deal with subpar customer service when buying a brand new vehicle deal with subpar customer service when buying a brand new vehicle More

by Marleyking674 Verified Customer Verified Customer

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Gave me the best service they could be I would recommend and thanks a lot for there help and thanks a lot for there help More

by Yorgenis05 Verified Customer Verified Customer

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Toyota of Tampa Bay mixed up my wife's name on the RAV4 title and refuses to fix it. They had her drivers license so it is difficult to understand why they transposed her first and last name. She has cont title and refuses to fix it. They had her drivers license so it is difficult to understand why they transposed her first and last name. She has contacted them 5 times getting promises to fix it and no actual effort. This is ridiculous and negatively impacting her ability to renew her drivers license. More

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