104 Reviews
Write a ReviewDealership Experience
13 yrs, 6 mos
Industry Experience
42 yrs, 2 mos
104 Reviews of Carl Yates
July 23, 2019
Best experience! They had the best customer service and friendliest staff! I will highly recommend them to anyone! They made the car buying process so easy and effortl They had the best customer service and friendliest staff! I will highly recommend them to anyone! They made the car buying process so easy and effortless. More
Other Employees Tagged: Abner Turner
July 18, 2019
New Accord Mike and the entire Honda team were great. Let them know what I was looking for and they all worked together to make sure my requests were met and I Mike and the entire Honda team were great. Let them know what I was looking for and they all worked together to make sure my requests were met and I left feeling good. More
Other Employees Tagged: Bill Thomas, Mike Succan
July 17, 2019
Excellent, friendly, professional! William McCarley was very east to work with and no pressure! I would highly recommend William to friends and family. Everyone at the dealership that w William McCarley was very east to work with and no pressure! I would highly recommend William to friends and family. Everyone at the dealership that we came into contact with were very helpful and professional. More
Other Employees Tagged: William Mccarley
July 14, 2019
Excellent Customer Service From the moment we arrived, we experienced excellent customer service from each staff member we encountered. We knew exactly what we wanted and we wer From the moment we arrived, we experienced excellent customer service from each staff member we encountered. We knew exactly what we wanted and we were swiftly provided with all we needed to process our trade in as well as purchase our new vehicle. They knew we had a limited time to spend at the dealership and were very accommodating. We feel we received a fair value on our trade in and fair price on our new vehicle. We were returning customers and will continue to come back! More
Other Employees Tagged: Bill Thomas, Mickey Harmon
July 01, 2019
Great Experience Don Vickery was a pleasure to work with. He listen to all my questions and didn’t rush me thru the selling process. A true professional. Don Vickery was a pleasure to work with. He listen to all my questions and didn’t rush me thru the selling process. A true professional. More
Other Employees Tagged: Terence Williams, Don Vickrey, Tim McCrary
June 25, 2019
John Lau was wonderful. I was dreading the "car dealership experience" but was surprised at how easy-going John was. In our first meeting he was informative and inquisitive a I was dreading the "car dealership experience" but was surprised at how easy-going John was. In our first meeting he was informative and inquisitive about my needs, but not at all pushy. I test drove the car, then a few days later brought my husband to drive it. We eventually ended up taking the car over night to make sure it was the one I wanted. I'd like to note here that when my husband was at the dealership with me, John continued to talk to *me* about the car and not my husband-- important as I was the one making the purchase, and also rare in the male-dominated industry. We came to a fair agreement and the purchasing process was easy. John made sure to help me get me set up comfortably in the new car and I drove away feeling very positive about the entire experience. Love the 2019 CRV I purchased. More
Other Employees Tagged: Billy Kessler , John Lau
June 14, 2019
Quick and easy Professional from the Salesman, Sales Manager and Finance department. Friendly, attentive, knowledgeable - made the entire car buying process painless Professional from the Salesman, Sales Manager and Finance department. Friendly, attentive, knowledgeable - made the entire car buying process painless. Can’t wait to buy another Honda. More
Other Employees Tagged: Tim McCrary , Larry Brewer
June 06, 2019
Awesomesauce I see why these guys were voted the best service team in the state of Tennessee!! They are very accommodating and courteous to their customers. I see why these guys were voted the best service team in the state of Tennessee!! They are very accommodating and courteous to their customers. More
Other Employees Tagged: Terence Williams, Billy Kessler, Tim McCrary , Richard Hall, Eric Hargrove, Abner Turner, Abdul Jones, Lea Lawrence, Jody Anthony & Dexter Alexander
June 02, 2019
My overall experience was excellent My experience with Wolfchase Honda has been excellent. I’ve been a customer for fourteen years. I recommend the following employees in the service d My experience with Wolfchase Honda has been excellent. I’ve been a customer for fourteen years. I recommend the following employees in the service department: Jeff and Dexter. I don’t know their last names because since I’ve been a customer we have been on one on one bases. That’s how friendly and caring they are. I would like to thank the both of them for taking good care of my vehicles More
Other Employees Tagged: Eric Hargrove, Bill Thomas
May 31, 2019
Outstanding! Do yourself a favor don’t waste your time playing games with other dealerships. Go to Wolfchase Honda and ask to speak with Terrance Williams or Carl Do yourself a favor don’t waste your time playing games with other dealerships. Go to Wolfchase Honda and ask to speak with Terrance Williams or Carl Yates. These gentleman truly understand what working with people is all about. I had the pleasure of working with Louis Castillo who was incredible on his knowledge of the Honda I purchased and what my family needs were. The team at Wolfchase Honda made it simple, easy and comfortable and I will be their customer for life. More
Other Employees Tagged: Terence Williams, Trevor Werner , Louis Castillo

