Carl Yates | Page 4

Got the run around on promised repairs on used car bought Before purchasing my used car in October from Wolfchase Honda, I took it to my mechanic who said there were several codes my car was showing that woul Before purchasing my used car in October from Wolfchase Honda, I took it to my mechanic who said there were several codes my car was showing that would need to be fixed, one of which was an expensive coolant pump. Long story short, I was told by Honda the recall had been performed on the coolant pump (recall was issued because of the potential to start a fire) when, in fact, it had not. Fortunately I checked in with Audi to make sure the recall had been done & had it taken care of myself. I am still currently trying to get my windshield replaced/repaired that I was assured would be taken care of- going on week 4 now. I don't even know what the other codes meant could be wrong with my car, but apparently the codes aren't showing anymore. I am truly disappointed in Wolfchase Honda- I've been a long time customer & had pretty much all of my service work completed there. The relationship ends here- I will not be shopping for another car at Wolfchase Honda at any point. More

by EMILY38134 Verified Customer Verified Customer

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Wonderful The professionalism is awesome!! So kind and realistic with the customer. Extremely helpful!! This is my second Honda that's new. I Love the Honda Br The professionalism is awesome!! So kind and realistic with the customer. Extremely helpful!! This is my second Honda that's new. I Love the Honda Brand!! More

by Angela Borders Verified Customer Verified Customer

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Impressed My sales representative Mr. Silas Amoh was the consummate professional along with Mr. Carl Yates and Mr. Reggie Williams. I have always hated buying My sales representative Mr. Silas Amoh was the consummate professional along with Mr. Carl Yates and Mr. Reggie Williams. I have always hated buying a car. Working with these three gentlemen have restored my faith in the total process and man kind. I will be referring all my friends to Wolfchase Honda. More

by Pcarter54 Verified Customer Verified Customer

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Experience As a First Time Car Buyer, I am extremely pleased with the service at Wolfchase Honda. First, I would like to thank Silas Amoh for making this experi As a First Time Car Buyer, I am extremely pleased with the service at Wolfchase Honda. First, I would like to thank Silas Amoh for making this experience exceptional and having patience throughout the entire process. Mr. Amoh thoroughly explained the features of my new 2019 Honda Accord Sport, was knowledgeable, and answered all questions. Without a doubt, I would not only recommend Wolfchase Honda, but because of the amazing quality customer service, I would refer anyone to Silas Amoh to purchase a vehicle. Secondly, I am thankful for Mr. Carl Yates in Management for openly and willingly providing me with the best purchase options as a new buyer. I am appreciative of the teamwork between Mr. Amoh and Mr. Yates. Mr. Yates went above and beyond by giving me resources which allowed me to finalize the deal in the end . Lastly, I am thankful for Mr. Bill Thomas in Finance. He thoroughly explained finance options and made the process go smoothly with his humor and service. I am confident if any questions arise in the future, he will be able to assist with no problem. More

by aajohnson1913 Verified Customer Verified Customer

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Awesome I have known the staff for years. They do wonderful job please pay them more. Very deserving!!! Would buy again and refer more customers Enjoyed the I have known the staff for years. They do wonderful job please pay them more. Very deserving!!! Would buy again and refer more customers Enjoyed the purchase More

by Britt3 Verified Customer Verified Customer

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Honda Review I had a great experience at Wolfchase Honda. Everyone who was involved in this purchase was so kind and professional. Ed, Terence, & Carl made the ent I had a great experience at Wolfchase Honda. Everyone who was involved in this purchase was so kind and professional. Ed, Terence, & Carl made the entire car buying process flow smoothly. More

by LORENCOKE2341 Verified Customer Verified Customer

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Committed to satisfying their customers I had some difficulties with a used car purchase and everyone went above and beyond to make the situation right. Ultimately, I ended up with a new car I had some difficulties with a used car purchase and everyone went above and beyond to make the situation right. Ultimately, I ended up with a new car and I'm very happy! More

by HALEYPEELE Verified Customer Verified Customer

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Great Customer Service Silas not only treated me great, but he also cared to guide me in making the right decision. He was of great help and I wouldn’t hesitate to recommend Silas not only treated me great, but he also cared to guide me in making the right decision. He was of great help and I wouldn’t hesitate to recommend him to anyone that is looking for a new car. My overall experience with Honda was truly awesome. More

by JTASGARD10 Verified Customer Verified Customer

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Good experience Greg King was our salesman. Unbelievably patient and very knowledgeable! Made us feel important and he listened to our needs. Carl Yates in finan Greg King was our salesman. Unbelievably patient and very knowledgeable! Made us feel important and he listened to our needs. Carl Yates in finance was very helpful and made our experience better than we expected. Would recommend him and Wolfchase Honda to everyone! More

by MJPIE5 Verified Customer Verified Customer

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Great service for buying preowned vehicle I originally came to have my beloved 2002 Honda CRV worked on by the dealership because I was having issues with my radio -I typically see a local me I originally came to have my beloved 2002 Honda CRV worked on by the dealership because I was having issues with my radio -I typically see a local mechanic that I have used for years. While my car was being looked at in the service department, I ended up walking the used car lot because it was a nice day to get my steps in. While walking the parking lot, I ended up finding a car I was really interested in, and ended up test driving the car while they serviced my vehicle. The salespeople let me test drive the car for a couple of days & take it to my mechanic, which was much appreciated! This was a big [unplanned] purchase and I wanted to make sure everything was alright with the used vehicle before jumping in. My mechanic pointed out a couple of problem areas, but gave me the "greenlight" on the car. I brought up the issues during the sale, & was told that it would be taken care of by Wolfchase Honda, & it was put in writing in my sales agreement, and so I ended up purchasing the used car through Wolfchase Honda. After some back and forth, my new [used] car's issues were handled, with Wolfchase Honda's service actually going above and beyond my expectations. Shout out to Mr. Carl Yates, Mr. Carl Sanders, & Mr. Terence Williams for being empathetic and flexible in handling the service with my hectic work schedule. They made it very easy to get my car serviced/repairs handled after hours, and without putting me with no transportation. Overall, I feel like I got a very fair deal & I really love my new (used) car! More

by Taylor Verified Customer Verified Customer

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