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Carlos Brown
Carlos Brown at Shottenkirk Superstore

Carlos Brown | Page 3

Sales Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.8
78 Reviews
4.8

78 Reviews

Write a Review

78 Reviews of Carlos Brown

September 04, 2024

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Employee Rating

Everything went very fast and really smooth and they all did an amazing job helping me More

by TABITHARINGOLD
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Montel Timmons

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Sep 05, 2024

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

August 19, 2024

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Employee Rating

Great service by Keith Foster. He worked with us to get a fair price and a wonderful vehicle. Would recommend Shottenkirk and Keith to anyone! More

by NEY4CY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Foster

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Aug 20, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

August 17, 2024

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There was no pressure, no xx & no stress. They were all great & my experience was super easy, friendly and quick. I definitely recommend Matt!! More

by TIFFNEE2299
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Luers

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Aug 19, 2024

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

July 17, 2024

Dealership Rating
Employee Rating

Always prompt and friendly. Our 1st and only choice when we need a new auto ! More

by TGR5763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Joe Gates, Lucas Newlan

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Jul 19, 2024

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

June 30, 2024

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Employee Rating

They have always treated us great with great service. Would highly recommend Mike Allen and his service reps. More

by YTAILHUNTER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Justin Yoder, Joe Gates, Mike Allen

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Jul 04, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 23, 2024

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Employee Rating

Awesome experience! Very professional, knowledgeable staff! Will definitely recommend to friends and family. Effient and easy paperwork as well! More

by amcclure1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Ben Brooks, Joe Gates, Matt Luers , Dylan Wilhelm

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Jun 24, 2024

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

June 20, 2024

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Employee Rating

Finance is under pressure to upsell warranty. I said NO several times and they didn’t care. Almost cost them the sale. I will not send anyone there. Probably the last vehicle I buy from them. Luk More

by HUTCHCROFTDAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Gates, Lucas Newlan

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June 18, 2024

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Employee Rating

I've owned my car 6months and already need new tires? There are 14,700 miles on the car! Plus I needed anew filter for another 55 bucks? More

by CLMEHAFFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Savage , Dylan Wilhelm, I liked working with Ephraim Twilley

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Jun 20, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

June 03, 2024

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Employee Rating

Excellant service ,always very friendly and eager to help or answer questions.Happy to do business with them again. More

by TIMSTILT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Yoder , Brent Harris

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Jun 05, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

June 02, 2024

Dealership Rating
Employee Rating

Always first class service! They communicate every step of the way with me. I do all my business with Shottenkirk! More

by LETSGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Ben Brooks, Joe Gates, Mike Allen

Report | Print
Jun 03, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

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