Carlos Brown
Carlos Brown at Shottenkirk Superstore

Carlos Brown | Page 4

Sales Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.6
62 Reviews
4.6

62 Reviews

Write a Review

62 Reviews of Carlos Brown

November 03, 2023

Dealership Rating
Employee Rating

My windshield is not clean the steering wheel was not clean either I have cleaned steering wheel More

by REBEKAHCANTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke and Car

Nov 05, 2023

Shottenkirk Superstore responded

REBEKAHCANTY, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

September 29, 2023

Dealership Rating
Employee Rating

Love this place! Love the people! Love the cafe! Good place for my truck needs. More

by NAKEDWOODSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

September 21, 2023

Dealership Rating
Employee Rating

I went in for information on ordering a vehicle, and the whole team here was so kind and courteous. Not once did I ever feel pushed into doing something I didn't want to. Very transparent about the process More

by brentharris25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Justin Yoder, Joe Gates , Brent Harris, Troy Patterson

Sep 21, 2023

Shottenkirk Superstore responded

brentharris25, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 21, 2023

Dealership Rating
Employee Rating

I would have appreciated a better response from the sales dept. on the tradein value of my truck or a more reduce price on the truck we pirchased. I was real close to leaving without a purchase. More

by EGGERENGR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gates, Lucas Newlan

Sep 21, 2023

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 17, 2023

Dealership Rating
Employee Rating

Unprofessional service there was multiple lies told by seller motor had a ticking noise on cold start so they warmed before showing me and then rushed into purchase a agreement I called and talked to ma More

by Mike nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Justin Yoder, Dylan Wilhelm, Montel Timmons , Brent Harris

September 07, 2023

Dealership Rating
Employee Rating

My experience at Shottenkirk West Burlington was AMAZING! ! I had a vehicle picked out but that didn't workout with what I wanted to spend, but they made sure that I got what I wanted in a vehicle! Low miles More

by aneyhe81
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Justin Yoder, Dylan Wilhelm

Sep 07, 2023

Shottenkirk Superstore responded

aneyhe81, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at aneyhe81!

September 06, 2023

Dealership Rating
Employee Rating

I Purchased, a beautiful car and had a very comfortable experience throughout the process. Thank you! More

by JULIEBURAU
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dylan Wilhelm

Sep 07, 2023

Shottenkirk Superstore responded

JULIEBURAU, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at JULIEBURAU!

September 03, 2023

Dealership Rating
Employee Rating

We loved buying our vehicle here. Everyone is so friendly. They had us in and out of there in no time. It was the quickest buying experience we've ever had. More

by jordjjma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2023

Shottenkirk Superstore responded

jordjjma, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 02, 2023

Dealership Rating
Employee Rating

Excellent experience. Had a fun and hassle free car buying experience. Great service and explanation of all the car’s features as well as a good rundown of my finance op More

by griffindj29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Montel Timmons

Sep 06, 2023

Shottenkirk Superstore responded

griffindj29, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 28, 2023

Dealership Rating
Employee Rating

My Wife shopped for a vehicle for over a year and Matt was there all the way and helped us considerably! Carlos drove a hard bargain but in the end we walked away very satisfied, not our first purchase fr More

by USMADE1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Luers

Sep 03, 2023

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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