Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Carlos Brown
Carlos Brown at Shottenkirk Superstore

Carlos Brown | Page 4

Sales Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.8
78 Reviews
4.8

78 Reviews

Write a Review

78 Reviews of Carlos Brown

June 01, 2024

Dealership Rating
Employee Rating

All of the people there were nice and friendly! I definitely would recommend Shottenkirk Superstore West Burlington Iowa to all my friends and family. More

by ROGERSONMJR91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Joe Gates, Matt Luers, Lucas Newlan

Report | Print
Jun 03, 2024

Shottenkirk Superstore responded

ROGER, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

May 18, 2024

Dealership Rating
Employee Rating

Experience at Shottenkirk was exceptional. Montel was honest and open from the beginning to the very end. He is a great person with a huge personality and I would highly recommend going to him More

by ANGJULAYI3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Montel Timmons

Report | Print
May 20, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

May 02, 2024

Dealership Rating
Employee Rating

We had an issue with a battery on a vehicle we purchased a month prior. Shotenkirk came to our home and replaced the battery. We were back on the road in under a hour. More

by DARWIN.K.JOHNSONNIOWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 03, 2024

Shottenkirk Superstore responded

DARWIN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 27, 2024

Dealership Rating
Employee Rating

Pushed for purchase and refused to hold even with money down. Check engine light came on drive home, missing valve stem caps, dog hair still in truck More

by KATIESHEETS90
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lucas Newlan

Report | Print

April 27, 2024

Dealership Rating
Employee Rating

Fast and friendly always asks if everything is OK and if not always willing to help and make it right More

by SCOTTGOFF66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Justin Yoder, Joe Gates, Keith Foster, Lucas Newlan

Report | Print
Apr 29, 2024

Shottenkirk Superstore responded

SCOTT, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

April 24, 2024

Dealership Rating
Employee Rating

Very nice dealership. They had exactly what I was looking for in my new vehicle. The people were great to work with as well. More

by ALLYSSA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gates , Brent Harris

Report | Print
Apr 25, 2024

Shottenkirk Superstore responded

ALLYSSA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

March 28, 2024

Dealership Rating
Employee Rating

Love Matt Luers! Thought I should have been given a better rate and a lower cost for my warranty. More

by KEENEEN23BRADFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Yoder, Dave Savage , Matt Luers

Report | Print
Mar 29, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

February 24, 2024

Dealership Rating
Employee Rating

Accommodating and patient. Fair trade in value. Friendly personnel and atmosphere. many selections to choose from. More

by KCFOLGER43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Brooks, Joe Gates, Keith Foster, Matt Luers

Report | Print
Feb 26, 2024

Shottenkirk Superstore responded

KC, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

February 07, 2024

Dealership Rating
Employee Rating

Excellent customer service. Dylan, Carlos and the whole team make the car buying experience a pleasure. They are patient, knowledgeable, friendly and professional. This is the o More

by JOCARNES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Justin Yoder, Joe Gates , Dylan Wilhelm

Report | Print
Feb 08, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

January 16, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and the overall experience was great. We are very happy with our vehicle and Shottenkirk More

by JUDYGOLLIHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Montel Timmons

Report | Print
Jan 17, 2024

Shottenkirk Superstore responded

JUDY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

1
...
3
4
5
...
8

Dealership Inventory (207 Vehicles)

new 2026 Kia Sorento car, priced at $34,810
2026 Kia Sorento
new
Glacial White Pearl exterior
Automatic
Front-wheel Drive
$34,810
View Details
used 2024 Nissan Rogue car, priced at $21,775
2024 Nissan Rogue
used
Brilliant Silver Metallic exterior
CVT
All-wheel Drive
$21,775
View Details
new 2026 Kia Sportage Hybrid car, priced at $37,630
2026 Kia Sportage Hybrid
new
Wolf Gray exterior
Automatic
All-wheel Drive
$37,630
View Details
new 2026 Jeep Wrangler car, priced at $46,907
2026 Jeep Wrangler
new
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
$46,907
View Details
new 2026 Ram 2500 car, priced at $57,900
2026 Ram 2500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$57,900
View Details
new 2026 Jeep Grand Cherokee car, priced at $47,900
2026 Jeep Grand Cherokee
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$47,900
View Details
View All Inventory