Carlos Buendia | Page 4

When vehicle was sold to me I asked why it was marked up, dealer said "Just because we can do that". I paid a extra $2000 mark up for no reason. But I needed a car so I felt I was being gouged and scammed. dealer said "Just because we can do that". I paid a extra $2000 mark up for no reason. But I needed a car so I felt I was being gouged and scammed. The car was damaged when I bought it with the rear molding popping out. I was told it will be fix and I will be called. No one every called me. I called and told them it needed to be fixed. I sent pictures and no one ever called me. Called general manager and said bring it in on Monday. I brought it into the dealer on that Monday. Thinking they knew what I was there for and they communicated togather within the dealership I would be helped. Instead no one know what I was talking about and again I had to expalin the issue. Anyway....it was fixed but the dealership sucks. More

by ABI SAHILE Verified Customer Verified Customer

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A big thanks to Carlos and the sales staff for finding the Tucson I wanted and made the entire process painless and seamless. Keep it going, your the best! the Tucson I wanted and made the entire process painless and seamless. Keep it going, your the best! More

by storm1246 Verified Customer Verified Customer

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Associates are more than willing to help us and make sure we are happy with our purchase. He showed us around at all the options available to us. After our purchase I was satisfied with all everything we wen we are happy with our purchase. He showed us around at all the options available to us. After our purchase I was satisfied with all everything we went through. More

by LUCIA_MUNOZ63 Verified Customer Verified Customer

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I had a great experience with this service center. Even though their building was under construction, they were doing everything diligently with great attitude! My service was complicated on time and I wil though their building was under construction, they were doing everything diligently with great attitude! My service was complicated on time and I will come back again. More

by JROSS1204 Verified Customer Verified Customer

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I am very happy with Puente Hills Hyundai, specially for on time delivery and care. And I would like to thank Harley Kim for delivery and Epic Auto for being very professional. on time delivery and care. And I would like to thank Harley Kim for delivery and Epic Auto for being very professional. More

by ASIKARCH Verified Customer Verified Customer

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I came to Puente Hills Hyundai without an appointment specifically to see the 2017 Dodge Grand Caravan and I was immediately taken care of. Everyone that helped me from sales, finance, and management we specifically to see the 2017 Dodge Grand Caravan and I was immediately taken care of. Everyone that helped me from sales, finance, and management were very to the point and they did everything they needed to for me to buy the mini van. I highly recommend this dealership to anyone looking for a new or used car. My apologies, I don't remember the name of everyone who helped me but I assure you that everyone here has your best interests in mind. More

by RECIPE.LOGIC.TRICIA.SILOS Verified Customer Verified Customer

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safe, nice sales staff, no pressure and easy to work with, they stand by the service they sell you on. the used car managers are very friendly and will take your calls if you have questions. with, they stand by the service they sell you on. the used car managers are very friendly and will take your calls if you have questions. More

by RAY.MACIAS Verified Customer Verified Customer

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False promises they sold me a truck and 4 days later not only did the truck break down but they told me the bank didn’t approve the deal. Don’t get me wrong they returned my down payment but it was very fru only did the truck break down but they told me the bank didn’t approve the deal. Don’t get me wrong they returned my down payment but it was very frustrating More

by brosky2222 Verified Customer Verified Customer

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My experience were nice ! I just went in and got out with my new car in about 2 hours ! You guys are experts ! Know how to get solutions and attend in a cortious and fast way to customers ! Thanks. my new car in about 2 hours ! You guys are experts ! Know how to get solutions and attend in a cortious and fast way to customers ! Thanks. More

by MARIOBEJARANO77 Verified Customer Verified Customer

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Worked with Chris Daniels, he was a great help and did his best to make my car buying experience as best as possible. Same with Carlos buendia, he assisted and answered any questions I had in regards to t his best to make my car buying experience as best as possible. Same with Carlos buendia, he assisted and answered any questions I had in regards to the vehicle I purchased. Overall I had a good experience however the customer service outside of these two gentleman wasn’t the best. I had to return the next day to take care of some scratches on my vehicle and asked if I could be compensated with gas, also because it was filled to less than a tank after I bought the vehicle. The sales manager made it seem like he didn’t have to do anything else for since he “ lowered “ the price, I understand the store policies regarding used vehicles however when you preach that customer service is your number one priority you probably shouldn’t make the customer feel like you don’t need to do anything else to help them out because you have already “ done enough “ I wasn’t happy with that mentality but overall the two gentleman I stated helped out alot More

by ABRAHAMBECERRA20 Verified Customer Verified Customer

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