Carlos Castellanos
Carlos Castellanos at Envision Ford of Oxnard

Carlos Castellanos | Page 2

Sales Manager

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.6
18 Reviews
4.6

18 Reviews

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18 Reviews of Carlos Castellanos

October 29, 2025

Dealership Rating
Employee Rating

Great service and very good and convenient service and work ethic súper higher quality cars More

by PAZ.ROSALVA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Perez, Gabriel Palomares , Carlos Carillo

Dec 23, 2025

Envision Ford of Oxnard responded

Thank you for your feedback! We’re glad to hear you received great, convenient service and appreciated our team’s strong work ethic and high-quality vehicles. We truly appreciate your business and look forward to assisting you again in the future.

October 23, 2025

Dealership Rating
Employee Rating

When I picked up my truck, it was seriously dirty. In addition, the vapor barrier was all pulled up and not attached to the tailgate and the weather stripping was half attached. They said they'll c More

by KIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 28, 2025

Envision Ford of Oxnard responded

I’m very sorry to hear about the condition of your truck at pickup and the unfinished work on your tailgate. That’s absolutely not the experience we want for our customers, and I understand your frustration — especially after being told we’d follow up. I’m going to look into this personally to ensure the repairs are completed promptly and correctly. Please reach out to me directly so I can expedite the process and make sure your truck is returned in proper condition. Thank you for bringing this to my attention — I appreciate the opportunity to make it right.

September 23, 2025

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Employee Rating

Worked with us and were professional to deal with. Even delivered the car and walked us thru the technical operation of it. More

by bisclee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mekayla Forne

September 05, 2025

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The dealership is spectacular! The sales department was excellent no pressure sauce through to the finish on two vehicles in one day Finance department was brilliant! All around More

by Gharris222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ash Mojaddam

Sep 06, 2025

Envision Ford of Oxnard responded

I’m thrilled to hear you had such a spectacular experience with our dealership. It’s great to know our sales team made the process pressure-free and smooth, and that our finance department impressed you as well. Helping you into two vehicles in one day is no small accomplishment, and I’ll be sure to share your kind words with the team. Thank you for your trust and recommendation — it means the world to us!

September 02, 2025

Dealership Rating
Employee Rating

All professional and honest to deal with ,, Clean store and plenty of great choices to pick from More

by 333HARRISG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Castillo, Ash Mojaddam , Reza Ghasemi

Sep 04, 2025

Envision Ford of Oxnard responded

I’m glad to hear you had such a positive experience with our team and found us professional and honest to work with. It’s also great to know you appreciated our clean store and wide selection of vehicles

August 30, 2025

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Our Experience at Ford of Oxnard was extremely pleasing. Armando Torres and Carlos Castellanos were very knowledgeable and very helpful. They took the time to work with us in this exciting process of leasin More

by MARTINEZ_LALA2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Torres, Diana Perez

Sep 01, 2025

Envision Ford of Oxnard responded

I’m so glad to hear Armando and Carlos made your first electric vehicle lease experience such a positive one. Their knowledge, patience, and commitment to providing excellent customer service really stand out, and it’s wonderful to know they helped you feel confident enough to lease not one but two vehicles. I’ll be sure to share your kind words with both of them — they’ll truly appreciate it. Thank you for your trust, loyalty, and willingness to recommend us to your friends and family. We look forward to welcoming you back again!

August 25, 2025

Dealership Rating
Employee Rating

Carlos and the Envision Ford Team treated me well. There were no high pressure situations. They listened to my needs and were able to deliver. I will happily do business with them again in the future. More

by JONNYWRITES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Perez

Aug 27, 2025

Envision Ford of Oxnard responded

I’m glad to hear Carlos and our Envision Ford team treated you well and made the process pressure-free. Listening to your needs and delivering the right solution is exactly what we aim for. Thank you for your trust — we look forward to helping you again in the future.

August 11, 2025

Dealership Rating
Employee Rating

Sara was amazing her customer service skills are highly appreciated! As well as for Carlos he was also great and made the deal happen for me to walk out in my new truck . Although I wish Sara stayed with u More

by TIMOTHYOXALVARADO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sara Martinez, Diana Perez

Aug 11, 2025

Envision Ford of Oxnard responded

Thank you for sharing such kind words about Sara and Carlos. I’m glad to hear they both played a big role in helping you drive home in your new truck, and I appreciate your understanding about Sara’s busy schedule that day. I’ll make sure they know how much you value their customer service. We truly appreciate your recommendation and look forward to helping your family and friends in the future.

2

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