Carlos E. Belmonte

Edgar was a good salesman. However John Reed in finance promised me a better finance deal. He said when I received my first bill to contact him and he would get me a better dea However John Reed in finance promised me a better finance deal. He said when I received my first bill to contact him and he would get me a better deal. I have left text messages and have made numerous phone calls and he will not returned my calls.It seems selling me your extended service plan was his top priority and not win a new purchase. By the way, I did purchase the warrenty,which i regret now. This kind of service Is why I will not recommend your dealership . More

Report | Print

The sellers were really cordial and helped me with discounts and financing. The manager was good, very welcoming people. discounts and financing. The manager was good, very welcoming people. More

Report | Print

Mr Greg was very helpful. He helped us through all the process to get the discounts. He helped us through all the process to get the discounts. More

Report | Print

Just bought a new car. Greg Powell was extremely patient, helpful and thorough. He made sure to answer all my questions and took the time to explain all the features of my Greg Powell was extremely patient, helpful and thorough. He made sure to answer all my questions and took the time to explain all the features of my new car. More

Report | Print

Do not purchase from here! ! They are advertising the price of cars cheaper as a scam to get you in the dealership and then selling cars that are not legally allowed to be sold ! They are advertising the price of cars cheaper as a scam to get you in the dealership and then selling cars that are not legally allowed to be sold safely. We purchased a car with cash and they tried to charge us $2800 more than the listed price and the car was kept for an inspection and we got it back in terrible condition to the point we have had it back at the dealership multiple times and have now had to pay out of pocket to get a rental car to get a different dealership to help us. Do not waste your money here! I’m going to have to see what next steps I have to take against this company! Buyer BEWARE!!!!!! More

Report | Print

After doing most of the sale virtually I went to pick up the vehicle. The sales manager, Carlos, told me it was taking longer than expected because they were so kindly going to replace an air compressor for the vehicle. The sales manager, Carlos, told me it was taking longer than expected because they were so kindly going to replace an air compressor for me. As it turns out they never replaced the air compressor and were stalling to make mechanical repairs to avoid the sale falling through. It was a cam shaft problem. So they sent me out the door knowing there was a problem with the motor. I reached out to the used car sales manager as well as the executive sales manager, neither of which responded. Like I said, bad business. Take your money elsewhere More

Report | Print

Teresa Mayon’s assistance was the reason I purchased a Mazda SUV on 8/19/2023 (Sat). She was very professional and helpul in the SUV purchase process. She gave me just what I wanted and for that I am more Mazda SUV on 8/19/2023 (Sat). She was very professional and helpul in the SUV purchase process. She gave me just what I wanted and for that I am more than grateful! More

Report | Print

They where great to work with. Easy to deal with from out of town. Highly recommend this dealership Easy to deal with from out of town. Highly recommend this dealership More

Report | Print

i bought MY Mazda 2.5 years ago and had done a lot of research before using dealerrater.com to decide on that dealership AND which salesperson to use - i didn't even know y ou could do that! Carlos research before using dealerrater.com to decide on that dealership AND which salesperson to use - i didn't even know y ou could do that! Carlos Belmonte was amazing at providing all the answers i needed and helping make sure the entire process when smoothly. by the time i was done with all the financing, the dealership had been closed for about an hour. yet there was Carlos to congratulate me on the sale and go through all the details of the car. NOW 30 months later, my wife needed a new car. i had no questions in my mind where we'd go and who we'd deal with - Carlos at Hiley Mazda of Arlington. my wife got to see first hand his care, expertise, salesmanship of listening and meeting the needs. fantastic! and my wife loves her car. my next vehicle will be bought from Carlos and Hiley Mazda. i highly recommend both the salesman and the dealer. you cannot go wrong with either choice. amazing people!! More

Report | Print

Hiley treats you like family. I have been part of the Hiley treats you like family. I have been part of the famy for 29 years. Carlos worked with us to make the process easy. Thanks. Hiley treats you like family. I have been part of the famy for 29 years. Carlos worked with us to make the process easy. Thanks. More

Report | Print