Carlos Gonzalez
Carlos Gonzalez at Precision Honda

Carlos Gonzalez

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.9
81 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

4.9

81 Reviews

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81 Reviews of Carlos Gonzalez

March 20, 2026

Dealership Rating
Employee Rating

Great experience from start to finish. The staff was helpful, transparent, and made the entire process smooth and stress-free. Highly recommend this dealership.” More

by IAMTHEDONAHP323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Precision Honda responded

IAMTHEDONAHP323, Thank you for choosing Precision Honda and sharing your experience !We’re thrilled to hear that everything went smoothly from start to finish. Providing a transparent, stress free process is exactly what we strive for, and it’s great to know our team delivered that for you. We truly appreciate your recommendation and your trust in us. We look forward to assisting you again in the future!-Dennis Alejo GSM

March 19, 2026

Dealership Rating
Employee Rating

The parts department is the reason for the stars. They were great. I can’t say the same about the service advisor I had. I requested an additional service and he not only gave me an outrageous price More

by dulcemamiof2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Lee

Mar 19, 2026

Precision Honda responded

dulcemamiof2, Thank you for choosing Precision Honda and sharing your experience! We are glad to hear our Parts Department provided you with a great experience, and we are sorry to learn about your interaction with our service advisor. This is not the level of respect and professionalism we strive to provide, and we apologize if you felt uncomfortable or spoken down to. Your feedback is very important to us, especially during times of transition, and we take concerns like this seriously. We would appreciate the opportunity to learn more about your visit and work toward making things right. Please feel free to contact me directly anytime at 562- 204- 6083 -Sarah Garfias, Customer Relations.

January 21, 2026

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Employee Rating

Always great and fast service I wish they would send coupons for oil changes like before. More

by MikaAcevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Precision Honda responded

Mika Acevedo, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that Carlos took such good care of you. We’ll be sure to share your feedback with him — he’ll really appreciate it. We look forward to welcoming you back again soon! — Precision Honda Team

January 15, 2026

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New facility is nice, but you're going to pay expensive labor pricing for parts that are literally for free. More

by DCA6FT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2026

Precision Honda responded

DCA6FT3, thank you for choosing Precision Honda and sharing your experience !We’re happy to hear you like our new facility. We’ve worked hard to create a clean, modern, and comfortable space for our customers, and we appreciate you taking the time to share your thoughts.-Dennis Alejo GSM

January 12, 2026

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Employee Rating

Great customer service and fast service thank you guys always coming back for service thank you again for the great service More

by arreolabrandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Precision Honda responded

arreolabrandy, Thank you for choosing Precision Honda and sharing your experience! We’re thrilled to hear you received great and fast service, and it truly means a lot to know you’ll continue coming back to us. We sincerely appreciate your loyalty and trust. Thank you again for choosing us we look forward to taking care of you and your vehicle for many visits to come! -Dennis Alejo GSM

January 05, 2026

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Employee Rating

Outstanding customer service from Alex. He kept in touch with me about my car and the other services needed to be done on the car. More

by TRIPPYMOE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Precision Honda responded

TRIPPYMOE61, Thank you for choosing Precision Honda and sharing your experience !We’re so glad to hear about your positive experience with Alex. He takes pride in keeping our customers informed and ensuring their vehicles receive the care they need.-Dennis Alejo GSM

December 29, 2025

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Excellent detail from service writer to what will be done to my vehicle and what was serviced on my vehicle. More

by Brendaescalera
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Precision Honda responded

Brendaescalera, Thank you for choosing Precision Honda and sharing your experience! , We’re glad to hear that our service team provided clear and detailed communication about what would be done and what was serviced on your vehicle. Your feedback is greatly appreciated and will be shared with the team. Happy holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 26, 2025

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Always good too visit great costumer service and their employees are professional appreciate the work More

by Kalaquita96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2025

Precision Honda responded

Kalaquita96, thank you for choosing Precision Honda and sharing your experience !We’re thrilled to hear you enjoyed your visit and appreciated our team’s service. We’ll be sure to share your feedback with our employees they’ll be glad to hear it! Happy Holidays from your friends at Precision Honda !-Dennis Alejo GSM

December 15, 2025

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The service was fast and the employees were very professional. I liked the coffee but No bagels! Great service thou!👍🏻 More

by ramirezpolancofam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Precision Honda responded

ramirezpolancofam, Thank you for taking the time and sharing your experience! We’re happy to hear you enjoyed the fast service, our professional team, and the coffee. We truly appreciate your support and look forward to welcoming you back again soon!-Dennis Alejo GSM

December 10, 2025

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Employee Rating

Great customer service from Guillermo, car was ready before the time that was promised. Would recommend servicing your car with Guillermo. More

by emiliobarrazag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Dec 10, 2025

Precision Honda responded

emiliobarrazag, Thank you for sharing your experience ! We’re glad to hear that Guillermo provided you with great customer service and that your vehicle was ready even earlier than promised. He takes pride in delivering efficient and reliable service, and your recommendation means a lot to us.-Dennis Alejo GSM

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