Carlos Machado | Page 14

Tori was a fantastic salesperson who was very attentive throughout the entire process. Since I live in another state, she would call and text to keep me informed on the application process, tag process and throughout the entire process. Since I live in another state, she would call and text to keep me informed on the application process, tag process and delivery of the car. She had the delivery details ready and even though it was her day off, she ensured that everything went well. Tori’s customer service was exceptional to me and my wife, which is something many places have lost touch. Thanks again Tori. We will be back for another vehicle. More

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Happy Carlos and Jose are great! They care about their costumers and wants nothing but to make them satisfied. I’m so happy for my Bourne’s family! And reco Carlos and Jose are great! They care about their costumers and wants nothing but to make them satisfied. I’m so happy for my Bourne’s family! And recommend this place to anyone interested in buying a used car! More

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Happy father This is my second car puschased from bournes everyone in the family come here for their vehicles. This time i had the luck of having my son jose molin This is my second car puschased from bournes everyone in the family come here for their vehicles. This time i had the luck of having my son jose molina as my sales man. There is nothing else to say this peaople are great on what they do i was treated like part of the family. Totally recomend bournes auto center for your next vehicle. More

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It’s true - they are that good! I dreaded having to buy a used car - the process is usually so daunting!! I saw Bourne’s Auto Center come up over & over & over again as a highly rec I dreaded having to buy a used car - the process is usually so daunting!! I saw Bourne’s Auto Center come up over & over & over again as a highly recommended place, so I started researching. I now completely understand their high recommendations & ratings - they are phenomenal. I completely trusted the process - not my typical experience buying a used car. And we ended up with a great vehicle at a very fair price & they readily addressed all questions we had about the vehicle after test driving it. And not only was the experience easy, it was actually fun ... they have a staff that is unlike any other I’ve ever seen in the auto sales business ... they are extremely personable, and their interactions with customers, but even more impressive - eachother, is truly remarkable & something I took note of. Management, I hope you know how special your staff really is! Emmett was our Sales Associate and when I’m in the need of another car, I’ll definitely come looking for him again. Thank you Emmett & thank you Bourne’s Auto Center!!! You now have 2-more satisfied customers who will highly recommend you any opportunity we have! - Kim & Ashelyn More

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Best dealer! Have purchased 3 vehicles at this dealer and each time is a pleasant experience. They all make you feel welcomed and at home. Great staff and awesome Have purchased 3 vehicles at this dealer and each time is a pleasant experience. They all make you feel welcomed and at home. Great staff and awesome general manager who strives to keep customers happy! Kudos to Emmett for helping us with our recent car purchase. Very professional and very attentive. Special thanks to Carlos Machado for being a part of making this dealer the best one yet! I've worked with many dealers within my field for over 20 yrs and I am yet to bump into a dealer like Bourne Auto Sales! Love this place!! More

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Outstanding service The moment I entered Bourne's to check out a specific car I was greeted efficiently from the very nice reception staff who then introduced me to the m The moment I entered Bourne's to check out a specific car I was greeted efficiently from the very nice reception staff who then introduced me to the most friendly & down to earth sales gal...TORI. She immediately made me feel comfortable & let me take the car for a drive. No pressure, answered all questions & guided me through the process. Very accommodating with a 2nd test drive & also allowed my garage to check it out. Bourne's atmosphere was comfortable from start to finish. Thank you very much Tori for all the information & getting me through the process of purchasing a car. I will highly recommend Bourne's Auto draft & especially VICTORIA 🙂🙂 Much appreciated!!! More

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Repeat customer I worked with tori again and Shawn in finance for my second purchase at Bourne. Tori helped me find the SUV I needed with affordable monthly payments. I worked with tori again and Shawn in finance for my second purchase at Bourne. Tori helped me find the SUV I needed with affordable monthly payments. Shawn explained everything I needed to know in finance. I’ll be back next time I need a vehicle for sure! More

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Quick and easy I worked with tori and Carlos on my first purchase from Bourne’s auto. They were both great to work with. I ended up coming back to trade my accord i I worked with tori and Carlos on my first purchase from Bourne’s auto. They were both great to work with. I ended up coming back to trade my accord in for SUV. More

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The easiest car shopping experience we’ve ever had! My husband and I came in looking for a new vehicle at Bourne’s because we had been given a recommendation by friends. We had already done our research My husband and I came in looking for a new vehicle at Bourne’s because we had been given a recommendation by friends. We had already done our research on their website and requested to test drive a couple of cars. We were greeted by very friendly employees who helped us right away. The cars were ready for us. It was super busy in there, but it seemed very organized, everyone knew what they were supposed to be doing. Jose was our sales person and he was friendly, relaxed and not pushy. As soon as we picked which car we wanted, he made it as easy as possible for us. He explained our options, but didn’t try to sell us on anything else. We had our two small children with us so it was very important to us that the process was fast and easy- which is was! Carlos, helped explain our financing and warranty options. He was also very relaxed and knew his stuff. Overall, it was a great experience. Fast, friendly and we felt good when we left. More

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Customer Service Excellent customer service. Tori and Carlos guide me through the process. It was very fast and easy. Very thankful! Definitely referring and coming Excellent customer service. Tori and Carlos guide me through the process. It was very fast and easy. Very thankful! Definitely referring and coming back soon! More

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