Carlos Machado
Carlos Machado at Bourne's Auto Center

Carlos Machado | Page 7

General Sales Manager

Bourne's Auto Center

135 Belmont Street
South Easton, MA 02375

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4.7
685 Reviews
4.7

685 Reviews

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685 Reviews of Carlos Machado

March 01, 2022

Dealership Rating
Employee Rating

This is my second truck purchase with Bournes. They always treat me great. Jose my salesman was very informative and was answered all the questions I had, very low key and no pressure to”Buy Now”. More

by dsmitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new truck! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

February 16, 2022

Dealership Rating
Employee Rating

Best car buying experience ever. Jose was patient, not pushy, and made sure we got into something we wanted. Would definitely recommend Jose and bournes to anyone. As well as the ent More

by Mgamage81
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia, George Mead

Feb 17, 2022

Bourne's Auto Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jose and our team to be a positive one. We hope you enjoy your new vehicle! Please don't hesitate to reach out if you need anything else. Mike Kelley General Manager

February 08, 2022

Dealership Rating
Employee Rating

Awesome dealership with awesome staff! Definitely recommend them to my family and friends. Thanks for the vip service! More

by Kenny M
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Lee , Kevy Lima

Feb 09, 2022

Bourne's Auto Center responded

Kenny, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Kelley General Manager

January 31, 2022

Dealership Rating
Employee Rating

Met all of my needsAddress my concernsDelivered a clean Met all of my needs Address my concerns Delivered a clean and sharp Mercedes Benze just like they promised More

by pvenie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Pair, George Mead

Jan 31, 2022

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Kelley General Manager

January 15, 2022

Dealership Rating
Employee Rating

The team at Bourne’s was great. From the communication through online sales, to the paperwork and deal closing in store, they were great. Carlos also helped me navigate through a tricky trade in scenari More

by Chris S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Olson, Jose Molina , Kris Tetreault

Jan 18, 2022

Bourne's Auto Center responded

Thank you, Chris, for taking the time to share your thoughts on working with our team. We're glad to hear Carlos delivered such a great experience! Mike Kelley General Manager

January 08, 2022

Dealership Rating
Employee Rating

I have been a customer for 6 yrs Carlos and his staff are awesome to deal with and the service department always there when needed if you need a car check them out you will not be disappointed.. More

by Fuelup001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Mead , Kevy Lima, Paul Sandler

Jan 08, 2022

Bourne's Auto Center responded

Thank you so much for your excellent review! We are so glad that Carlos and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Mike Kelley General Manager

January 04, 2022

Dealership Rating
Employee Rating

Kevy great to work with on this transaction! It was smooth and being able to lock in a feal quickly was great. Do not hesitate to do business with kevy! More

by tylersargent11
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Mead , Kevy Lima

Jan 04, 2022

Bourne's Auto Center responded

Tyler, Thank you so much for your wonderful review! We are thrilled that Kevy had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

December 31, 2021

Dealership Rating
Employee Rating

All the staff that helped us with the purchase of our vehicle were great. We felt no pressure and thanks for the experience well definitely be using you for the future. More

by Chagnon1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Lee

Jan 01, 2022

Bourne's Auto Center responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager

December 19, 2021

Dealership Rating
Employee Rating

They didn't stand behind the vehicle. Overall horrible experience with everyone involved. Would not recommend to anyone. More

by Al
Recommend Dealer
No

Other Employees Tagged: Michael Kelley , Greg Cummings

Jan 07, 2022

Bourne's Auto Center responded

We are incredibly disappointed that the vehicle needed mechanical repair work and couldn't be delivered in a timely fashion. I totally disagree that we do not stand behind what we sell. This is an example of a vehicle that had an issue and we would NOT deliver it until it was resolved, most of our customers would appreciate that. Best of luck in your search for a pre-owned vehicle. Michael Kelley General Manager

December 14, 2021

Dealership Rating
Employee Rating

My second car purchase from Bournes auto was made extremely easy thanks to the help of their absolute expert sales team. Amy helped me choose the car, Carlos and George worked together to get me appr More

by D Ronan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2021

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

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