Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 15

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

Write a Review

2425 Reviews of Carlos Munoz

December 14, 2025

Dealership Rating
Employee Rating

I always expect prompt and professional service and have never been disappointed. I highly recommend. More

by DANDENTON976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2025

BMW of Sarasota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 13, 2025

Dealership Rating
Employee Rating

Carlos is an amazing Advisor. He has helped me with any problems i have with my car. If anyone asks me who should i recommend to be their advisor i would tell them to have him to h More

by ASHLEYNICOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2025

BMW of Sarasota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 13, 2025

Dealership Rating
Employee Rating

My service advisor Carlos is the best, honest and straightforward. Excellent communication with great knowledge of technical details. Highly recommend. More

by Alex V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2025

BMW of Sarasota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 11, 2025

Dealership Rating
Employee Rating

Very good excellent Very good service excellent very good communication and they give a good car wash More

by jsully1944
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Dec 11, 2025

BMW of Sarasota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 10, 2025

Dealership Rating
Employee Rating

When we deal with Carlos everything is great. He makes sure our service is done as needed. Don't deal with anyone else. More

by marshaltom
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Dec 10, 2025

BMW of Sarasota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 07, 2025

Dealership Rating
Employee Rating

Carlos continues to be a fantastic advisor! Even on this same day, another client waiting in line to check in mentioned how wonderful Carlos is. Good man! More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Bryant

Dec 07, 2025

BMW of Sarasota responded

Thanks for sharing about your experience with BMW of Sarasota. We appreciate your business and hope to see you again soon!

December 07, 2025

Dealership Rating
Employee Rating

Service department is very busy, but manages to give me excellent service each time. Carlos is fantastic - knowledgable, efficient, and cares about customers + getting the job done right. More

by no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cintron, Hassan El Hakim

Dec 07, 2025

BMW of Sarasota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Sarasota.

December 05, 2025

Dealership Rating
Employee Rating

Carlos was the most informative service advisor I have ever had. He went out of his way to teach me the “finer points” of my Z4. Thanks for your warm and professional service. More

by ED.CASSIDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2025

BMW of Sarasota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Sarasota.

December 04, 2025

Dealership Rating
Employee Rating

Carlos is the BEST! I bring my car in for servicing because of him. He explains things, if friendly and makes me feel valued I trust him 100%. If he is ever gone so More

by acb4014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 04, 2025

Dealership Rating
Employee Rating

Having my vehicle serviced at BMW of Sarasota is always a pleasure. From the moment I was greeted by the valet team, I felt valued and taken care of. The service advisor's are always welcoming and helpful, a More

by Steven Serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas, Maria Lizardi, Josh Cash , Greg Jones

...
15
...

Dealership Inventory (314 Vehicles)

used 2020 Mercedes-Benz GLE 350 car, priced at $28,846
2020 Mercedes-Benz GLE 350
used
Emerald Green Metallic exterior
Automatic
Rear-wheel Drive
used 2023 BMW M3 car, priced at $78,976
2023 BMW M3
used
Sao Paulo Yellow exterior
Automatic
Rear-wheel Drive
used 2020 BMW 530 car, priced at $26,888
2020 BMW 530
used
Dark Graphite Metallic exterior
Automatic
All-wheel Drive
used 2022 BMW Z4 car, priced at $47,657
2022 BMW Z4
used
Glacier Silver Metallic exterior
Automatic
Rear-wheel Drive
new 2026 BMW X5 car, priced at $86,035
2026 BMW X5
new
Brooklyn Grey Metallic exterior
Automatic
Rear-wheel Drive
new 2026 BMW X3 car, priced at $62,135
2026 BMW X3
new
Dark Graphite Metallic exterior
Automatic
All-wheel Drive