Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 182

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

Write a Review

2425 Reviews of Carlos Munoz

January 04, 2020

Dealership Rating
Employee Rating

CARLOS MUÑOZ- Service Advisor at Sarasota BMW I have been a loyal patron of this dealership for service for over 5 yrs. Even though I purchased the BMW out of state Carlos always provides me “whit More

by SHANK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 06, 2020

BMW of Sarasota responded

Thank you for your excellent review and for driving from so far away to visit us!

January 01, 2020

Dealership Rating
Employee Rating

Exceptional service! When I arrived Carlos explained what might be the problem. Again when he called to tell me my car was ready, he went over the invoice with me explaini More

by MARILEEDECOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2020

BMW of Sarasota responded

Thanks for letting us know that Carlos went above and beyond for you during a difficult time, Marilee!

January 01, 2020

Dealership Rating
Employee Rating

Great Service Your facility is the only location I would consider for service on my 328. I would recommend the dealership for service of any magnitude, oil change s More

by PFURGIUELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2020

BMW of Sarasota responded

We are very proud to have earned your loyalty -- thank you so much!

December 28, 2019

Dealership Rating
Employee Rating

Bought another BMW today Love Sarasota BMW. They are amazing to work with and very fair. Great Dealership. Highly recommend you visit if your in the market for car More

by KAB1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emilio Torres, Derek Thomas , Jesus Castillo, Greg Jones, Robert Real, Juan Cruz And Raj

Dec 31, 2019

BMW of Sarasota responded

Thank you so much! We're very proud to have earned your trust.

December 27, 2019

Dealership Rating
Employee Rating

Great Customer Service Carlos is always on top of his business. He is always a pleasure to see when I bring my vehicle to the service department. Ty More

by INFO77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2019

BMW of Sarasota responded

Thanks for letting us know that Carlos always takes great care of you!

December 26, 2019

Dealership Rating
Employee Rating

Five Star Dealership & Staff-See Jonathan In SALES I came in to buy a Car the day before Christmas in 2019...The reason why I came here is because the Solid, Competent, Super Friendly, And Knowledgable More

by Ray Patrice Parrish, FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonatan Escobar , Jesus Castillo, Fernando Santori

Dec 27, 2019

BMW of Sarasota responded

Ray, we are so proud that our team earned your incredible review and your loyalty -- thank you!

December 25, 2019

Dealership Rating
Employee Rating

Excellent Service Carlos Muniz is always professional, courteous and efficient in getting your service completed.as soon as possible. Waiting area not very conducive f More

by Nick G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abby Abouzeid

Dec 26, 2019

BMW of Sarasota responded

Nick, thank you so much for letting us know that Carlos made your visit a great one. We apologize that our waiting room wasn't accommodating and we appreciate your feedback.

December 25, 2019

Dealership Rating
Employee Rating

Car inspection Carlos was very helpful and made sure that everything was inspected with my car to ensure that nothing went unnoticed. Was very quick to respond to my More

by RMTURNER14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2019

BMW of Sarasota responded

Thanks for your excellent review!

December 22, 2019

Dealership Rating
Employee Rating

Excellent e Excellent personal attention, both by automotive technician and service advisor. Porter was friendly, cashier was attentive, employees ways greeted y More

by STEPHEN.WILIAMS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Jones, Aaron

Dec 24, 2019

BMW of Sarasota responded

Thank you, Stephen, for your stellar review!

December 22, 2019

Dealership Rating
Employee Rating

Great customer service Customer service was great, carlos Munoz was an amazing service representative he explain everything and and really accurate with timings and price o More

by ACUTINAUTOSALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2019

BMW of Sarasota responded

Thank you so much for letting us know that Carlos made your visit a great one!

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