"A Great Salesman!!"
We saw the car online and I loved the color!! We called (Carlos) ahead of time to nail down the right price, since we were paying cash. The location was a little hard to find because they have multiple locations, but once we got there and had some hot chocolate, I was ready to check out the car!! Our salesman (Arthur) was really friendly and very helpful; a down-to-earth older gentleman who was pleasant to speak to and discuss the car with. We were all set to purchase when the manager (Ali) introduced new charges we had not been informed about previously on the phone. We had to do a bit of negotiating, but we were able to get the price back down to what we had been prepared to pay. We left happy, but wish we could have skipped the haggling bit and just stuck with the price given over the phone!
"Worst experience "
- Cargurus chal2006
Is the worst experience I ever had since I bought my last car back in 2005.
Even with cash in hand to pay for the car in full, they refuse to remove the xzilon warranty so I ended paying $2300 on top of the car price.
And the salesman Carlos Murga he couldn't help me out after I purchased the car and he didn't explain me that right after I signed there is no cancellation.
So keep an eye on this, I understand that many people want extended warranties that's up to every costumer.
End the manager "the worst" He lie to me, when I asked him to remove the xzilon warranty He said is a dealer's fee and walked away, Adam the owner He email me so I explained wath happen but He never returned my email.
"Great Customer Service"
Carlos is great at his Job, he goes beyond Customer Service to help you first finding exactly what you need and then making sure you drive your new car that day. 5 Stars service A+
He was very helpful. Took his time and showed us what we needed. That's great customer service. Carlos is a super salesperson. I will surely recommend this dealership to friends.
"Second car with Jidd"
Knowledgeable sales folks, backed by financial institutions for car loans...They have a grown a lot since last 3 yrs...This is my second car with them