Carlos Ortega | Page 3

Just picked up my new Grand Highlander, and the experience was so easy from start to finish. Phil Le from sales was fabulous. All of his positive reviews are true; he kept me updated throughout, an experience was so easy from start to finish. Phil Le from sales was fabulous. All of his positive reviews are true; he kept me updated throughout, answered all my questions, and made sure I was happy. My husband and I keep coming back here. This is our 4th car from Tufankjian, and we live much closer to another dealership, but we find everyone here to be so helpful and knowledgeable. We also worked with Arthur from finance, and he was a gentleman and never tried to oversell or push products on us. Carlos Ortega made sure that we were well taken care of. It was great to see David and Greg they went out if their way to say hello. This family owned dealership is worth the drive. More

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What can I say that I haven’t said before…… The very Best Dealer around who actually goes the EXTRA MILE for each and every Customer! I have been a very Loyal and Devoted Customer for years and not onc Best Dealer around who actually goes the EXTRA MILE for each and every Customer! I have been a very Loyal and Devoted Customer for years and not once have I been disappointed! They explore every detail to make sure that a customer’s concerns and expectations are MET! The Staff of Associates and Sales, Managers , and Service Departments are all working toward a positive and fulfilling experience! I can’t tell you how many many Vehicles I have purchased from TOYOTA of BRAINTREE, only to say I am a very satisfied customer! I have recommended this Dealer to anyone that is thinking of owning or leasing a vehicle from this Dealership! Countless customers I have purchased or leased from TOYOTA of BRAINTREE from my personal experience! It’s very hard these days to find a Car Dealership that puts the Customer FIRST! But I will swear to you all that go and experience yourselves their First Class Service……I would suggest any Associates BUT THE ONES I DEAL WITH ALWAYS ARE: CARLOS ORTEGA,, EMMANUEL HERNANDEZ, VIET VU, ARTUR MARTEL and ASHOK from Service! These Professionals are educated in every aspect and details of any of their Vehicles In stock or if you choose to Order with your specifications! They will always back and support their vehicles and know that TOYOTA of BRAINTREE has your back! Go and see what is shown in the Massive showroom because all my New Car purchases were based in the Showroom! What strikes your interest should be the one you see yourself in the Drivers Seat! Thank you All for another great experience! JR More

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Gerry was very helpful and considerate. Very knowledgeable about his job and answered all my questions Very knowledgeable about his job and answered all my questions More

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Toyota was great! We worked with Mike, Carlos, and Sonny who were all very kind, patient, and understanding! We will definitely be coming back for our next vehicle! We worked with Mike, Carlos, and Sonny who were all very kind, patient, and understanding! We will definitely be coming back for our next vehicle! More

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Excellent Dealer, Excellent Customer Service. I meet with Carlos Ortega and Hamed. They are nice and very Professional people. I recommend 100%. I meet with Carlos Ortega and Hamed. They are nice and very Professional people. I recommend 100%. More

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The dealership and their employees treated me well. Appreciated the speedy and accommodating customer service Appreciated the speedy and accommodating customer service More

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This is the third lease I’ve gotten from Jerry Gorham at Toyota Braintree . Always great service Toyota Braintree . Always great service More

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Fantastic service with Joe Lawlor. Joe was patient, personable, knowledgeable, thorough in making sure I was happy with the new vehicle and he made sure he addressed all of my question Joe was patient, personable, knowledgeable, thorough in making sure I was happy with the new vehicle and he made sure he addressed all of my questions. Joey Foy was also great to work with on the purchase. Looking forward to working with Joe and Joey on future Toyota purchases! More

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Toyota of Braintree delivered hands-down the best car-buying experience I’ve had in over 30 years. Hamed, Carlos, and Sunny are truly a car-selling dream team. Hamed applies absolutely no pressure car-buying experience I’ve had in over 30 years. Hamed, Carlos, and Sunny are truly a car-selling dream team. Hamed applies absolutely no pressure and makes the entire process feel comfortable and straightforward. Carlos takes the time to carefully walk through the numbers and ensures everything works in the customer’s best interest—no rushing, no confusion. And Sunny seals the deal with his exceptional finance knowledge, even helping me fully understand how to purchase the vehicle under my LLC. This team is professional, patient, transparent, and genuinely focused on the customer experience. I couldn’t recommend Toyota of Braintree—and this team—more highly! If you want a shorter Google-style version or a more professional/LLC-focused angle, I can tailor it in seconds. More

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Ed was very thorough with everything made sure all was complete at pick up of vehicle complete at pick up of vehicle More

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