Carlos Ortega
Carlos Ortega at Cobb County Toyota

Carlos Ortega | Page 10

Service Advisor

Cobb County Toyota

2111 Barrett Lakes Blvd
Kennesaw, GA 30144

4.6
380 Reviews
4.6

380 Reviews

Write a Review

380 Reviews of Carlos Ortega

February 01, 2025

Dealership Rating
Employee Rating

Service was prompt and courteous. Would recommend this organization to anyone needing service on their vehicle. More

by DGILES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2025

Dealership Rating
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Excellent communication and speedy service for all work. Convenient night drop for next day service e. More

by bfreeman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

January 29, 2025

Dealership Rating
Employee Rating

Only problem was that I was there for 1 1/3 hours. Says it was done in 25 minutes More

by CJUMYFRIEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 23, 2025

Dealership Rating
Employee Rating

They fixed my car and had it ready a day early. Carlos provided great service and communication. More

by jcoleman85
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Jones

January 22, 2025

Dealership Rating
Employee Rating

Service tech said the wait would be 45 minutes for oil change.Took 2 hours. More

by Kathy W.
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 22, 2025

Dealership Rating
Employee Rating

Carlos Juan was knowledgeable enough to recommend the tuning service I needed to Improve gas mileage on my 4Runner. He is an absolute professional and provided exceptional customer service. More

by Saabth
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Zach Claybrooks

January 15, 2025

Dealership Rating
Employee Rating

Called and made an appointment. Showed up next day 10 minutes early. Was told I had no appointment. Received and email saying service had been performed even though I’d never been t More

by JACKSON3812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Silvers , Todd Pluger

January 14, 2025

Dealership Rating
Employee Rating

Very tentative, informative explained all about what's going on with my car. Very friendly also. Great job. More

by cytotec100
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 06, 2025

Dealership Rating
Employee Rating

Thank you Mr. Carlos for your kind service and toyota services for being fast thanks More

by FERNANDASENA10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

January 01, 2025

Dealership Rating
Employee Rating

Service experience was fine until the phone call received on my way home from Carlos telling me that they forgot to put the radiator cap back on. Had to turn around and drive back to the dealership so this c More

by DKELLY4819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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