Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera | Page 10

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

4.9
249 Reviews
4.9

249 Reviews

Write a Review

Dealership Experience

13 yrs, 6 mos

249 Reviews of Carlos Silvera

October 24, 2024

Dealership Rating
Employee Rating

Coby was great to work with, made purchasing my truck seamless and quick. Highly recommend More

by Boisee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coby Smart

Oct 25, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your outstanding review! I truly appreciate your kind words about your experience at Colonial West Chevrolet of Fitchburg. I'm thrilled to hear that Coby made the purchasing process for your truck seamless and quick. If you need any assistance in the future, please don't hesitate to reach out. I look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 22, 2024

Dealership Rating
Employee Rating

Coby Smart, our salesman was extremely helpful throughout the buying process. His IT skills were absolutely necessary in the business and test drive of our 25 Equinox purchase. More

by Patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Jeff Chandler , Coby Smart

Oct 24, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Patrick, for your wonderful feedback! We’re thrilled to hear that our salesman provided you with exceptional service during your purchase of the 2025 Equinox. It's great to know that his IT skills contributed positively to your experience. We appreciate your support and look forward to serving you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 22, 2024

Dealership Rating
Employee Rating

Having been with Colonial West since 2018, they have provided wonderful service and staff and Coby is no exception. He is very personable, knowledgeable, patient and great to work with reinforcing my More

by loisluniewicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coby Smart

Oct 24, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We're thrilled to hear about your positive experiences with Colonial West Chevrolet of Fitchburg since 2018. Coby is indeed a valuable member of our team, and we're glad he made such a great impression. We appreciate your loyalty and look forward to serving you for many more years to come! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 26, 2024

Dealership Rating
Employee Rating

Kobe Tina in the sales manager were very good with trying to help me get a good deal on a car after some tough times More

by patpi2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet , Coby Smart

Sep 27, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! We're glad to hear that you had a positive experience with Kobe and Tina at Colonial West Chevrolet of Fitchburg. We understand that finding the right deal can be challenging, and we're happy that they could assist you during this time. If you have any further questions or need assistance, please feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 22, 2024

Dealership Rating
Employee Rating

The staff at Colonial West were top professionals. Coby was pleasure to work with. He was pleasant and went out of his way to make the car shopping and buying a great experience. I would highly recomm More

by Fujaman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere , Coby Smart, Alan, service manager

Sep 24, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! I'm thrilled to hear that Coby provided you with a great car shopping experience at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to me! I look forward to assisting you again in the future. Safe travels in your new car! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 14, 2024

Dealership Rating
Employee Rating

Vincent worked hard on a somewhat difficult deal. My wife is happy with her new car. More

by raymondbutler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Locher

Sep 16, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Raymond! We’re thrilled to hear that your wife is happy with her new car. Vincent will be glad to know his hard work made a difference. We appreciate your support and look forward to seeing you at Colonial West Chevrolet of Fitchburg again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 13, 2024

Dealership Rating
Employee Rating

Coby and the staff at colonial listen to my needs and wants and got me into the perfect truck and payment for me to afford. I felt that I was buying a vehicle not being sold one. More

by robert_gariepy123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Chandler , Coby Smart

Sep 13, 2024

Colonial West Chevrolet of Fitchburg responded

I truly appreciate your kind words about your experience at Colonial West Chevrolet of Fitchburg. It's wonderful to hear that you found the perfect truck and felt that our team listened to your needs. I always strive to make the car buying experience enjoyable. I look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 30, 2024

Dealership Rating
Employee Rating

Copy was knowledgeable and helpful with finding the right vehicle for me. Polite, personal, professional and knowledgeable. At no time was he pushy. Very helpful. Thank you Coby More

by mikepierce464
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coby Smart, Rob Dodd

Sep 02, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Mike, for your wonderful review! We're thrilled to hear that Coby was able to assist you in finding the right vehicle while providing a polite and professional experience. At Colonial West Chevrolet of Fitchburg, we strive to create a pressure-free environment for our customers. We appreciate your kind words and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 27, 2024

Dealership Rating
Employee Rating

The whole Colonial team is awesome! ! I was helped by Tania,Sean and Carlos. The whole process was smooth, everyone was very helpful and super nice. I am from New York so I figured that More

by crispy116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Sean-O Salem

Aug 29, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that your experience with Tania, Sean, and Carlos at Colonial West Chevrolet of Fitchburg was so positive. It's great to know that we could make your vehicle purchase from New York a smooth and enjoyable process. I appreciate your recommendation and look forward to serving you and others in the future. Don't hesitate to visit us again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 21, 2024

Dealership Rating
Employee Rating

I found the exact truck I was looking for on their website and contacted them via the live chat and was connected with them the next day. Things went very smooth even though I was in a different state More

by toddcaron17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Robby Dodd

Aug 23, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you found the exact truck you were looking for on our website and that your experience with Colonial West Chevrolet of Fitchburg went smoothly, even from a distance. We appreciate your feedback and look forward to serving you again in the future! Enjoy your new truck! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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