Carlos Villareal
Carlos Villareal at Precision Honda

Carlos Villareal | Page 10

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.7
149 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

3 yrs, 6 mos

4.7

149 Reviews

Write a Review

149 Reviews of Carlos Villareal

October 01, 2025

Dealership Rating
Employee Rating

The service center was really clean and welcoming and the staff was excellent, I will be bringing my car back More

by sinalisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Precision Honda responded

sinalisco, We're glad you found our service center clean and welcoming, and that our team provided excellent service. We truly appreciate your trust and look forward to seeing you again next time!-Dennis Alejo GSM

September 29, 2025

Dealership Rating
Employee Rating

It could do a bit better job in updating client about status of vehicle and time frame. A little lack of communication between staff that can make for a faster service. Otherwise, still good service. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Precision Honda responded

Jose, thank you for taking the time and leaving us a review ! Thank you for taking the time to share your feedback. We’re glad to hear you received good service overall. We continually strive to provide clear and timely communication to all our customers, and your comments help us identify opportunities to enhance that experience.-Dennis Alejo GSM

September 25, 2025

Dealership Rating
Employee Rating

Took close to 4 hrs to get my car from service. 2hrs for oil change + tire rotation(acceptable-got text). Plus 2hrs for car wash(not acceptable- 0 comm) More

by Allan_ev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 25, 2025

Dealership Rating
Employee Rating

Everything was great the communication except for when you first enter there isn't anyone outside you go outside but then they tell you to go back in the car there should be someone outside during the gre More

by Cryscrysflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

Sep 26, 2025

Precision Honda responded

Cryscrysflo, thank you for taking the time and leaving us a review . We are glad you had a great experience when visiting our dealership. We are currently working on some changes thank you ! -Dennis Alejo GSM

September 21, 2025

Dealership Rating
Employee Rating

I was in need of an oil change. I walked in and asked if they would be able to do it because I didn’t have an appointment and it was pass 2pm. They were welcoming and were able to d More

by afsalazar733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez , Nicole

Sep 22, 2025

Precision Honda responded

afsalazar733,We're happy to hear that our team was able to assist you with your oil change, even without an appointment. We always do our best to accommodate walk-ins when possible, and it’s great to know you felt welcomed and taken care of.-Dennis Alejo GSM

September 17, 2025

Dealership Rating
Employee Rating

Excellent service fast and reliable agents I’m very satisfied all this years and congratulations for your new building it’s beautiful! More

by davidraymond2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Cabrera , Gihan Gutierrez

Sep 18, 2025

Precision Honda responded

davidraymond2009, Thank you so much for your continued support over the years! We're truly grateful for your loyalty and kind words about our team and the service we provide. It’s great to hear that you’ve found our service fast and reliable — that’s exactly what we strive for. And thank you for the congratulations on our new building we’re excited to welcome customers like you into a space that reflects our commitment to quality.-Dennis Alejo GSM

September 16, 2025

Dealership Rating
Employee Rating

Great service and the guy that helped me did an awesome job explaining all my services More

by sam_lizzy2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Precision Honda responded

sam_lizzy2005, thank you for taking the time and leaving us a review !We're so glad to hear that you had a positive experience and that our team member took the time to clearly explain your services. Providing clear communication and excellent service is what we strive for every day.-Dennis Alejo GSM

September 14, 2025

Dealership Rating
Employee Rating

The service for this location was awesome. The staff was very helpful about my car issues.Carlos Villarreal was so awesome he explain to me everything about what needs to be done in my car & al More

by bvpas76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Precision Honda responded

bvpas76, thank you for taking the time and leaving us a review ! We're so glad to hear you had an awesome experience at our location. Carlos Villarreal is an excellent team member, and we’re happy to hear he provided clear communication and kept you updated every step of the way.-Dennis Alejo GSM

September 12, 2025

Dealership Rating
Employee Rating

Oh it was great the agent was wonderful and they were so fast really they were More

by Marieburns833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

Precision Honda responded

Marieburns833, thank you for taking the time and leaving us a review ! We're thrilled to hear that you had a great experience and that our agent took such good care of you. Fast, friendly service is what we strive for, and we're glad we delivered. We truly appreciate your visit and hope to see you again soon!-Dennis Alejo GSM

September 12, 2025

Dealership Rating
Employee Rating

Alex was great from greeting to recommending services. Seven more words to go do this More

by Tatscardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Moran , Carlos Gonzalez, Alex

Sep 12, 2025

Precision Honda responded

Tatscardenas, thank you foe taking the time and leaving us a review !We're thrilled to hear Alex provided great service from the moment he greeted you to recommending the right services. He truly cares about every customer’s experience. -Dennis Alejo GSM

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