Carlton Duncan | Page 82

Enjoyable I completed this once but not sure it went through. Everyone was cordial and helpful. No pressure. We ended up with the vehicle that is best for us. I completed this once but not sure it went through. Everyone was cordial and helpful. No pressure. We ended up with the vehicle that is best for us. We love the car and will recommend the dealership to our friends and associates. More

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Customer Service Carlton sold me my car and is wonderful. He always stops to talk with me when I am getting my car serviced. He also sol my husband his car and alway Carlton sold me my car and is wonderful. He always stops to talk with me when I am getting my car serviced. He also sol my husband his car and always asks about him. Very Sweet! Robert is amazing with car service. He is always pleasant to work with and patient explaining work necessary on my car. If there are several items that need to be addressed, he will always prioritize if I don't want to do them all at once. Always helpful!! Manny does the wok on my car, and whenever I have any questions, he takes the time to come out and explain any work completed on my car. These three guys are the trifecta of Lexus!! More

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Lexus of Fort Pierce made me feel like family!Carlton was very helpful and caring to my needs Rick was very helpful teaching me how to use the electronic feature in my car made me feel like family!Carlton was very helpful and caring to my needs Rick was very helpful teaching me how to use the electronic feature in my car I love the way the manager is friendly loves his employees and costumers Fort Pierce Lexus Employees treats everyone like Family hats off to you guys!! More

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Sales and Financing department are spectacular. Carleton is phenomenal, and I would highly recommend him. I HATE care dealerships and DO NOT trust them as far as I could throw them, but Carlton and Carleton is phenomenal, and I would highly recommend him. I HATE care dealerships and DO NOT trust them as far as I could throw them, but Carlton and Anthony are exceptions. I was lied to and ripped off on the very first new car I ever bought, and have hated the process ever since. It should not take multiple hours to complete the process of buying a car, that being said at least Carlton and Anthony make the process much more pleasant. I almost went to Palm Beach to get rid of my second Lexus and get a third after an issue with this service department; Carlton talked me into giving this service department another chance, I reluctantly did (it's a 45 minute drive north to get to this dealership so either way the drive was not going to be enjoyable). The service department quit giving me lip service and fixed the problem with a trim piece causing noise at the passenger side window, so I stuck with this dealership and my car, and came back for a 3rd. If not for Carlton and Anthony I would have left this dealership for good. More

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Love working with you Prompt, caring, punctual, pleasant, caring. Raffel in service went out of his way. Have bought many cars from Carlton. and at least 4 or 5 cars we h Prompt, caring, punctual, pleasant, caring. Raffel in service went out of his way. Have bought many cars from Carlton. and at least 4 or 5 cars we have bought from you. Thanks you More

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Arrived, coffee, car serviced, left happy. Arranged service easily. Robert, our customer rep, made every thing pleasant. Enjoyed coffee, read the newspaper while service taking place. All do Arranged service easily. Robert, our customer rep, made every thing pleasant. Enjoyed coffee, read the newspaper while service taking place. All done efficiently. We have 2 Lexus autos and are very happy with this dealership. More

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Service I returned from vacation (driving 2500 miles) last night . I scheduled an appointment for today while driving home. I brought my car in, got a short t I returned from vacation (driving 2500 miles) last night . I scheduled an appointment for today while driving home. I brought my car in, got a short tutorial on the technology (I'm not very tech oriented),had my car finished and washed in a little over 1 hour. I was treated like royalty at the dealership. I could not have been more satisfied with the service. More

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Always a pleasure to do business with Lexus. Very efficient, friendly, relaxed atmosphere, good coffee and wonderful snacks, what more could you ask for? There for service on my car, not looking Very efficient, friendly, relaxed atmosphere, good coffee and wonderful snacks, what more could you ask for? There for service on my car, not looking to purchase at the moment, Have worked with Carlton on two other occasions and he has always been very helpful and knowledgeable on our wants and needs. Did not use him this time due to just having car serviced. More

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Staff are like family. (The good kind) Always treated & greeted with respect & friendliness. Snack bar is the best I’ve experienced within 200 miles. It’s far better than Rolls Royce/Bent Always treated & greeted with respect & friendliness. Snack bar is the best I’ve experienced within 200 miles. It’s far better than Rolls Royce/Bentley in Palm Beach. More

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Friendly service oriented staff All of the staff from the sales personnel to the manager of sales to finance were helpful and went above and beyond to assist me. There was no pressu All of the staff from the sales personnel to the manager of sales to finance were helpful and went above and beyond to assist me. There was no pressure or rush. I would definitely recommend this dealership to anyone interested in purchasing a Lexus More

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