Carlton Hargrove | Page 12

2019 Forte LX Great experience again. This is the second vehicle I have leased from Carlton. Professional, honest and efficient. A seamless experience. Looking forw Great experience again. This is the second vehicle I have leased from Carlton. Professional, honest and efficient. A seamless experience. Looking forward to my new vehicle! More

by MICHELLE VINCENT Verified Customer Verified Customer

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Great Service Carlton helped me lease my first vehicle a couple years ago. A few days ago he drove all the way to Coral Springs for me to sign a few papers for my K Carlton helped me lease my first vehicle a couple years ago. A few days ago he drove all the way to Coral Springs for me to sign a few papers for my Kia to be under my name only . He explained my options very clearly . More

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excellent and enjoyable Randy and the rest of the team are always so helpful and enjoyable to talk to. I love Randy’s honesty and how he makes sure I get the best service ev Randy and the rest of the team are always so helpful and enjoyable to talk to. I love Randy’s honesty and how he makes sure I get the best service every time I am there. Randy is the best and know what he is talking about. This is why I only go to him for any of service checks or car issues that may happen. Five stars for today or anytime I am there.***** More

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Good communication - friendly service Chris was very communicative with me throughout the day while my car was being worked on and helped me feel confident in the repair decisions that had Chris was very communicative with me throughout the day while my car was being worked on and helped me feel confident in the repair decisions that had to be made. I also love the complimentary Uber services to accommodate being temporarily car-less :) I leased my car with Carton and he was very lovely to speak with and forthcoming with information, making me feel confident in my decision to get the KIA Niro - here I am 6 mos later and I'm super pleased. More

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Just problems When I came in new exactly what I want, took a test drive and the car needed ac repaired (blowing hot air) was ok with picking up the next day with it When I came in new exactly what I want, took a test drive and the car needed ac repaired (blowing hot air) was ok with picking up the next day with it fixed. *(Didn't want to take a car home with issues after just getting it). Upon picking up the car the next day I realized the key fob was missing the buttons and the key. Instead had a chip key attached with the broken key fob. Was told by the salesman where I can get another one. Only one copy of the key. Thinking it was just the buttons missing I found out the fob was broken opening my trunk even when not touched, which led to my trunk getting flooded. With all this, it did not bother me until the AC less then a week after getting it back started to not work. Long story short it's going in tomorrow for the 4x going in for the ac. Service guys where nice and understanding but no one can replace all the time loss. Threw all this I've tried to communicate with a manager and not even a callback. I am a full-time student an was excited about getting my dream cadr but was deeply disappointed not even being able to drive it because of the heat. I would not recommend to anyone, to much of a headache for me. More

by MR.RODRIGUEZ Verified Customer Verified Customer

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Great salesperson not finance department Salesperson which we used for our second purchase was great however finance department for the second time was less than desirable by rushing. Finance Salesperson which we used for our second purchase was great however finance department for the second time was less than desirable by rushing. Finance agent added an option, which came with a fee, without my consent. More

by Ethics Verified Customer Verified Customer

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Very awesome experience I was treated very well at Hollywood Kia by Carlton Hargrove and Yair Bitton. I was not pressure to buy anything and my experience there was great. I was treated very well at Hollywood Kia by Carlton Hargrove and Yair Bitton. I was not pressure to buy anything and my experience there was great. I was able to take my time and I did buy the vehicle of my choice. Go Hollywood Kia,!!!!! More

by SPETERS2 Verified Customer Verified Customer

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Hollywood Kia was great. Carlton was great!!! Fast to the point Carlton was able to show is what we wanted for what we wanted to spend. Highly recommend Carlton and Hollywood Kia!!!! Fast to the point Carlton was able to show is what we wanted for what we wanted to spend. Highly recommend Carlton and Hollywood Kia!!!! More

by frank.massaro88 Verified Customer Verified Customer

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Amazing ! I’ve been with Kia for 7 years already and I’m never disappointed with the service. I just leased my New Kia Stinger thanks to my go to guy Carlton Ha I’ve been with Kia for 7 years already and I’m never disappointed with the service. I just leased my New Kia Stinger thanks to my go to guy Carlton Hargrove. He always helps me on deciding the best vehicle for me. He’s super patient and very knowledgeable. The process went very quick thanks to Carlton and Sean. More

by CHDAVIS0916 Verified Customer Verified Customer

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Super easy and fast I was not looking to buy the car i did, but everything went so smooth and saw a gorgeous Kia Optima great deal i couldnt say no. staff was amazing eve I was not looking to buy the car i did, but everything went so smooth and saw a gorgeous Kia Optima great deal i couldnt say no. staff was amazing everything was explained n everything was so fast, they have great deals. I must say if it wasnt for Carltons professionalism,attentiveness and knowledge we would have just looked around and left,he was great thanx Carlton! Garfield came out what i loved the most he wasnt persistent or pushy at all. He understood and was calm and relaxed the whole time which in turn kept me relaxed. More

by MOLINA.HILDA23 Verified Customer Verified Customer

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