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Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW

Carol Clark-Muniz | Page 14

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
960 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

960 Reviews

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960 Reviews of Carol Clark-Muniz

November 17, 2024

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Absolutely terrible experience. Incompetent customer service, particularly the managers. Will never be back under any circumstances. More

by paulsap
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Recommend Dealer
No

Other Employees Tagged: Christopher Blanco

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Nov 25, 2024

Rallye BMW responded

I'm sorry to hear about your experience with our customer service. We strive for excellence and it's clear we fell short this time. Please reach out if you'd like to discuss further or have any questions, as we're committed to making improvements. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 15, 2024

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I have been knowing Rallye BMW since year 2005. Every time l have to do something with my car, l leave the place so happy and appreciate the professionals work that the staff do as well as the wa More

by AAES87
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Recommend Dealer
Yes

Other Employees Tagged: Hasan Barakat, Anthony Persaud

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Nov 15, 2024

Rallye BMW responded

Thank you for your continued trust in Rallye BMW since 2005! We're delighted to hear that our team's professionalism and warm welcome have consistently made your experiences with us so positive. We truly appreciate the recommendation and look forward to serving you again!

November 13, 2024

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The service that I received was excellent, with speed process, courteous manner, and prompt communication. More

by none23
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Recommend Dealer
Yes
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Nov 14, 2024

Rallye BMW responded

Thank you for sharing your experience! We're delighted to hear that our team at Rallye BMW provided excellent service. We appreciate your feedback and look forward to serving you again in the future!

November 09, 2024

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The service attendant was the greatest got me in and out in record time . Dennis the service manager make you feel like you own the dealership so gracious and kind and thoughtful. The process to drop my ca More

by Fundscfo@ aol .com
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Recommend Dealer
Yes

Other Employees Tagged: Dennis

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Nov 11, 2024

Rallye BMW responded

We're delighted to hear that Dennis and the team at Rallye BMW provided such a seamless experience for you! It's great knowing our service made your visit efficient and enjoyable. Thank you for sharing this wonderful feedback!

November 09, 2024

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The whole staff is amazing and Anthony always makes sure that the customers needs are met More

by RLSETHI.RS
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman

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Nov 11, 2024

Rallye BMW responded

We are glad to hear that Anthony has always provided top-notch service. Thanks for trusting Rallye BMW with your automotive needs!

November 08, 2024

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Always received great service except when they had computer problems. Had a loaner and my car wasn’t ready More

by daMANNING10
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Recommend Dealer
Yes

Other Employees Tagged: Darren Thomsen, James D'Agostino, Christopher Williams , David Diaz, Kevin Juman

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Nov 08, 2024

Rallye BMW responded

Thank you for sharing your experience with Rallye BMW. We apologize for the inconvenience caused by the computer issues and appreciate your understanding. We're glad to hear that you've generally received great service, and we'll work on ensuring a smoother process in the future!

November 07, 2024

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Great ,Anthony persaud help us a lot . Great guy . The best. If we need something we will be back More

by IOANNA2
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman

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Nov 07, 2024

Rallye BMW responded

We're glad to hear Anthony was a huge help during your visit to Rallye BMW, Ioanna. Thanks for taking the time to acknowledge his efforts!

November 06, 2024

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I love how efficient they are! Very accommodating. Glad I use them all the time More

by DIANNEKAY3
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Recommend Dealer
Yes
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Nov 07, 2024

Rallye BMW responded

Thanks so much for your support, Dianne. We look forward to your next visit to Rallye BMW!

November 03, 2024

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Rallye is a very impressive dealership. They took me as a first time customer without a reservation mounted my license plate that had to be drilled and did it for free. Super nice and profe More

by curt.cretty
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines

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Nov 04, 2024

Rallye BMW responded

Curt, we're delighted to hear that your first experience with Rallye BMW was impressive and accommodating. Our team is always here to help, so don't hesitate to reach out if you need anything in the future!

October 29, 2024

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Rallye’s service is great. My service representative Carol, keep me abreast as I waited for my car. More

by ANJAHA4
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Recommend Dealer
Yes
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Oct 29, 2024

Rallye BMW responded

Thanks for the shoutout to Carol from our Rallye BMW team! We're glad to know you had a positive service experience with us. We appreciate it!

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