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Carol Clark-Muniz

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Carol Clark-Muniz

Carol Clark-Muniz | Page 23

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

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4.7

960 Reviews

Overview Reviews (960) Inventory (523)

4.7

960 Reviews

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960 Reviews of Carol Clark-Muniz

February 19, 2024

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A wonderful experience throughout my relationship with Rallye. Sales, service, and transitioning to my next BMW is a simple process. Rallye has been consistently wonderful, since I leased my first car in Rallye. Sales, service, and transitioning to my next BMW is a simple process. Rallye has been consistently wonderful, since I leased my first car in 2004. Looking forward to getting a new car in January 2025. More

by zayde

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Blanco, Lenard Brechner, Danielle Dewling, Cosmo Laurino , Matthew Carlson, Adam Romano

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Feb 19, 2024 -

Rallye BMW responded

We're delighted to know that you've had a consistently wonderful experience with us at Rallye BMW! We appreciate your loyalty and look forward to helping you again in the future. Safe travels until then!

February 19, 2024

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BMW service center provided exemplary service, with courteous and helpful staff, ensuring a superior experience. Thank you to the service member Carol for all the assistance! courteous and helpful staff, ensuring a superior experience. Thank you to the service member Carol for all the assistance! More

by Blair

Verified Customer

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Recommend Dealer

Yes

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Feb 19, 2024 -

Rallye BMW responded

Blair, we're delighted to know that you had an amazing experience at our BMW service center. Your kind words about Carol and the rest of our team at Rallye BMW are much appreciated!

February 19, 2024

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My appointment was on time and the staff was friendly and efficient. Any questions I had were addressed. Carol was very helpful and pleasant. efficient. Any questions I had were addressed. Carol was very helpful and pleasant. More

by purplewave777

Verified Customer

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Recommend Dealer

Yes

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Feb 19, 2024 -

Rallye BMW responded

We're glad to know your appointment went smoothly and that Carol was able to assist you effectively at Rallye BMW. We appreciate the positive feedback, thank you!

February 18, 2024

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Thorough and courteous service. The staff is always ready to help. Rallye BMW provides efficient and professional service. The staff is always ready to help. Rallye BMW provides efficient and professional service. More

by TOYAPHILLIP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 19, 2024 -

Rallye BMW responded

Toya, we're glad to know you found our service at Rallye BMW both thorough and professional. Thanks for the positive feedback!

February 17, 2024

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Prompt good communication and very Helpful. Easy process highly recommend to a friend Thanks Jen Easy process highly recommend to a friend Thanks Jen More

by rubes927

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bret Hines, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Shane Camacho, James Dagostino

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Feb 19, 2024 -

Rallye BMW responded

We're delighted to know that you found our communication and process at Rallye BMW helpful. Thanks for recommending us, we appreciate it!

February 14, 2024

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Excellent service. Courteous and professional. My 2nd car through them. Love working with Carol. Ty. Courteous and professional. My 2nd car through them. Love working with Carol. Ty. More

by nikhil.malladi

Verified Customer

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Recommend Dealer

Yes

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Feb 14, 2024 -

Rallye BMW responded

Nikhil, thank you for the five-star review of Rallye BMW! We are glad you found the perfect new ride with Carol. Enjoy every mile!

February 13, 2024

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Unhappy with attendant, condescending unprofessional. Didn’t make an experience like the others in the past. Didn’t make an experience like the others in the past. More

by Frank

Verified Customer

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Feb 14, 2024 -

Rallye BMW responded

Frank, I'm sorry to read about your recent experience. It's important that our customers feel respected and valued at all times, so it's concerning to learn you felt otherwise. We'd like the opportunity to make things right - please reach out directly when you can. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 13, 2024

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Carol did a great job of walking me through the issues with my car and was quick to provide updates! with my car and was quick to provide updates! More

by mahfughossain

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Feb 14, 2024 -

Rallye BMW responded

It's great to hear that you had a five-star experience with Carol at Rallye BMW! Thank you for your business.

February 09, 2024

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Carol was very nice and helpful as usual I’m disappointed that the battery life on the electric BMW i4 is not what was promised when I purchased the car , it is considerably less and must be cha disappointed that the battery life on the electric BMW i4 is not what was promised when I purchased the car , it is considerably less and must be charged almost every other day, but service at RALLYE is always outstanding More

by ELLIOTPERLIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Feb 09, 2024 -

Rallye BMW responded

Elliot, thank you for this feedback and for taking the time to share. We are so glad to know that Carol provided such excellent service. We will be sure to pass on the kind words to her and the Rallye BMW team. Safe travels and please don't hesitate to reach out if there is anything more we can do to assist you!

February 08, 2024

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Great service as always. Carol is exceptional at her job. Knowledgeable and efficient. Knows exactly how to move things along. Carol is exceptional at her job. Knowledgeable and efficient. Knows exactly how to move things along. More

by Martygav

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 09, 2024 -

Rallye BMW responded

Thank you for the review! We're delighted to know that Carol's efficiency and knowledge made your experience at Rallye BMW a great one. Thanks for the positive feedback!

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