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Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW

Carol Clark-Muniz | Page 28

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
960 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

960 Reviews

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960 Reviews of Carol Clark-Muniz

November 24, 2023

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Employee Rating

Good job. I m satisfied . good.good.good.wery good.exelent..i m ready for next time. More

by janusz9980
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Scott Robinson, Frank Trotta, Brandon Tibbals, Anthony Persaud, Cosmo Laurino , Shane Camacho, Kezley Martin, Adam Romano

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Nov 26, 2023

Rallye BMW responded

We are so happy that our Rallye BMW team earned your five stars. Thanks for working with us!

November 16, 2023

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Best Dealership I have ever encountered in 50+ years. Professional, clean, efficient, on-time, etc... More

by David Blatte
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Recommend Dealer
Yes

Other Employees Tagged: Nick Soldo, Mike Kozlow, Christopher Blanco , Matthew Carlson

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Nov 16, 2023

Rallye BMW responded

David, we're delighted to know that you had such a positive experience at Rallye BMW. We strive for professionalism and efficiency in our service. Thanks for the high praise!

November 15, 2023

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GREAT SERVICE CAROL IS THEBEST - EVERYONE IS SO NICE- SORRY I DON'T KNOW THEIR NAMES IT IS A PLEASURE DEALING WITH RALLYE More

by ALLISON28
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Recommend Dealer
Yes
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Nov 15, 2023

Rallye BMW responded

Allison - We're delighted to know you had a great experience with Carol and the rest of our team at Rallye BMW. Thanks for your kind words, we look forward to serving you again in the future!

November 13, 2023

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Carol was an absolute pleaseure to work with ! ! She explained everything perfectly and got me in and out in no time !! More

by CRAIG78
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Recommend Dealer
Yes
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Nov 13, 2023

Rallye BMW responded

We're so glad to know that Carol made your experience at Rallye BMW a smooth one! Thanks for sharing this positive feedback, and we hope to see you again down the road!

November 08, 2023

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Our advisor did not explain what was going on. She had a sarcastic attitude from the start. She did not explain properly what was going on with my car. The manager had to explain and correct her m More

by skamal06
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Workmanship
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Recommend Dealer
No
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Nov 09, 2023

Rallye BMW responded

We strive for clear communication and respectful service, so it's disappointing to learn we didn't meet those expectations. I'd appreciate the opportunity to discuss this further with you and address your experience. Please feel free to reach out at your earliest convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 07, 2023

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It’s always a pleasure to work with Larry and the staff at BMW. We try to hash out as many details by phone to have everything completed on a timely basis and Larry is a big part of that ease. More

by PEREZ75
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Hasan Barakat , Shane Camacho, Kezley Martin, Larry Kim

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Nov 07, 2023

Rallye BMW responded

We're glad to know that Larry and our team at Rallye BMW could make your experience a smooth one! We appreciate the positive feedback. Safe travels in your new car!

October 30, 2023

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great customer relations staff is efficient and courteous wish they had more loaner cars but the LYFT service nice More

by ALLISON28
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Recommend Dealer
Yes

Other Employees Tagged: not sure of the names of the others- all were great

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Oct 30, 2023

Rallye BMW responded

We're glad to know you found our staff at Rallye BMW efficient and courteous! We appreciate your feedback on the loaner cars, and we're happy that our Lyft service was a good alternative for you. Thanks for sharing your experience with us!

October 29, 2023

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Every time we go to Rallye we are treated extremely well and when we talk to my sales person Nicholas Saldo nothing is ever a problem and the biggest thing is he never goes back-and-forth to talk to somebod More

by BOB@DOUBLEPOLEELECTRIC.COM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Williams , Kezley Martin

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Oct 30, 2023

Rallye BMW responded

We're glad to know that you've had consistently positive experiences with us at Rallye BMW, especially with Nicholas. We aim for a straightforward and efficient process for our customers. Thanks so much for your review!

October 24, 2023

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I was greeted well at the service center. Very pleased with the thebpersonnel and the ability to have my requests met. Additionally, my car was returned quickly. More

by msbev706
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Recommend Dealer
Yes

Other Employees Tagged: Dennis

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Oct 24, 2023

Rallye BMW responded

We're glad to know you had a positive experience at our service center! It's great that our team was able to meet your requests and return your car quickly. Thanks for choosing Rallye BMW!

October 23, 2023

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As usual, Carol was very accomodating. Service was without a hitch, and recommendations for future actions were discussed. Thororughly satisfied. More

by PEB_PED
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 23, 2023

Rallye BMW responded

We're glad to know that you had a smooth service experience at Rallye BMW! It's great to see our team, especially Carol, was able to provide the thorough and accommodating assistance you deserve. Thanks for your review!

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