Carolina Wetzel | Page 18

Advantage Chevrolet of Hodgkins responded

Rene, I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to write such great feedback, Bud and Betty. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Carolina was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

Thanks for the great feedback, Forest! We're very happy that Carolina was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

Advantage Chevrolet of Hodgkins responded

I am so happy to hear that your recent visit went so well for you, Emmelien! I will let my team know about your experience and I hope you will reach out to me if you have any questions. Have a great day! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out Oscar! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

Paul, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! Carolina is a great asset and I am glad to hear she provided an excellent experience for you. I thank you again and I look forward to servicing you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We look forward to the opportunity to work with you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Advantage Chevrolet of Hodgkins responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net